Jobs at O’Reilly Auto Parts

Provides legal and administrative support for attorneys handling administrative complaints and litigation. Responsibilities include coordinating with internal departments and outside counsel, gathering and producing documents, assisting with discovery, managing records holds, coordinating witnesses and legal documents, calendaring deadlines, maintaining litigation databases, and organizing case files.

Provides clerical and administrative support for warehouse, receiving, returns, and distribution center operations. Duties include entering received items, logging shipments, maintaining inventory and reserve-location records, processing credits and reports, correcting errors, coordinating inbound freight, answering phones, greeting visitors, distributing messages, and maintaining office supplies. Requires basic computer, typing, 10-key, communication, multitasking, and teamwork skills.

Provides second-level IT support for hardware, software, servers, point-of-sale systems, telephony, LAN/WAN, and business applications. Troubleshoots incidents, monitors overnight operations, supports users and projects, maintains technical documentation and backups, and contributes to knowledge management. Requires strong customer service, communication, analytical, and technical skills, with service desk experience and advanced computer knowledge. Preferred qualifications include Linux+ or equivalent, ITIL Practitioner, Jira and Confluence knowledge, bilingual abilities, and familiarity with store and distribution center operations.

Administers Oracle Fusion Cloud ERP and OCI environments, including security, user provisioning, release cycles, environment refreshes, integrations, monitoring, incident resolution, and production support. Manages RBAC, IAM, SSO, APIs, patch testing, diagnostics, documentation, and Oracle Support escalations while partnering with infrastructure, cybersecurity, business, and implementation teams.

Administers day-to-day cybersecurity systems, including vulnerability scanning, endpoint protection, secure messaging, access controls, audits, configuration reviews, backups, and incident response. Troubleshoots security hardware, software, operating systems, and network systems; supports compliance, testing, documentation, and security tool evaluations. The role works with security engineers to maintain system performance, confidentiality, integrity, availability, and policy compliance.

Provides first-level IT support to internal end users through phone, chat, and ticketing systems. Troubleshoots hardware, software, servers, point-of-sale equipment, telephony, operating systems, and network issues. Diagnoses faults, documents solutions, manages knowledge-base content, supports departmental systems, and follows service-level, compliance, and scheduling procedures. Requires strong communication, customer service, problem-solving, research, and collaboration skills, with basic help desk experience.

Provides first-level technical support to end users through phone, chat, and ticketing systems. Troubleshoots computer hardware, software, servers, point-of-sale equipment, telephony, networks, and operating systems. Diagnoses faults, researches solutions, documents knowledge, manages support records, follows procedures, and escalates complex issues. The role also supports databases, departmental systems, compliance requirements, scheduling, and basic administrative tasks.

Processes mailed customer payments by scanning and verifying amounts, applying payments to accounts, researching prior applications, documenting adjustments, and assisting customers with invoice copies and billing questions.

Processes merchandise invoices, performs three-way matching, enters and audits invoices, prepares documents for imaging, reconciles statements and credits, assists with cash disbursements, and mails checks. Uses Excel and Lawson queries for account reconciliation. Communicates with vendors, stores, purchasing, receiving, product managers, and corporate departments to resolve accounting and invoice issues.

Processes and audits merchandise invoices, performs three-way matching, prepares invoices for imaging, and assists with cash disbursements. Reconciles vendor statements, tracks credits, mails checks, and uses Excel and Lawson queries for account reconciliation. Communicates with vendors, stores, purchasing, receiving, product managers, and corporate departments to resolve invoice and accounting issues.

Maintains and delivers pricing reports, databases, queries, and business intelligence tools. Develops ad hoc reports and alerts, identifies reporting improvements, maintains data standards, collaborates with pricing and other departments, and supports the creation and distribution of analytics resources. Requires database and report-writing experience, advanced Excel, Access, SQL, and VBA skills, strong accuracy, documentation, communication, organization, problem-solving, and deadline management.

Monitor technology and operational risks, evaluate IT controls, track remediation, analyze risk and compliance data, support regulatory monitoring, and collaborate with IT, Security, Legal, and Compliance teams to strengthen governance and operational resilience.

Leads cybersecurity monitoring, threat hunting, forensic analysis, and end-to-end incident response. Tunes firewalls, IDS/IPS, and SIEM platforms; investigates advanced threats; develops response playbooks and simulations; identifies detection gaps; integrates threat intelligence; documents procedures; supports security compliance; and provides guidance on complex security issues.

Designs user experiences, website structures, application models, page templates, prototypes, and visual interfaces for websites and cross-platform apps. Conducts UX research, competitive benchmarking, A/B testing, customer analysis, and feedback gathering to improve digital products. Supports customer experience initiatives, testing, change management, and cross-functional collaboration while developing skills through training and ongoing education.

Leads O'Reilly Auto Parts' masterbrand and proprietary brand portfolio strategy, architecture, governance, positioning, and lifecycle management across U.S. and international markets. Uses customer insights, market research, competitive analysis, and brand performance data to guide decisions. Partners with merchandising, legal, marketing, sales, and operations, leads executive brand governance, oversees agencies and creative services, and develops managers and professional teams.

Supports customer data governance and enablement by managing consent records, building customer segments, validating marketing audiences, maintaining data readiness, documenting requirements, tracking projects, coordinating vendors, and addressing data quality issues. The role partners with Legal, Risk, Security, Marketing, product teams, and business users to ensure customer data is usable, compliant, and ready for activation across channels.

Processes mailed customer payments by scanning and verifying handwritten amounts, applying payments to customer accounts, researching prior applications, documenting adjustments, and responding to invoice-copy and billing-statement requests. Requires strong keyboarding and 10-key skills, customer service, organization, and communication abilities.

Provides clerical and administrative support for a distribution center, including receiving and shipment data entry, batch and bin tracking, returns and credits processing, report preparation, order accuracy research, phone coverage, visitor reception, mail distribution, copying, and office supply management.

Monitors and supports computer networks, systems, and applications; performs fault isolation, incident logging, root cause analysis, testing, preventive maintenance, and basic repairs. Administers LANs, WANs, operating systems, software environments, and disaster recovery procedures. Provides escalation support, recommends improvements, participates in continuous integration activities, and supports after-hours operations through an on-call rotation.

Leads customer data enablement, governance, identity resolution, data quality, consent management, privacy controls, audience activation, and platform requirements. Partners with Marketing, eCommerce, Legal, Privacy, Security, Technology, and product teams to build trusted customer profiles and scalable data capabilities. Manages team development, vendors, projects, compliance standards, performance measures, and analytical initiatives.