Search the 2 jobs at Openly

As a Customer Experience Support Processor at Openly, you will triage service requests, process inbound customer support queries, accurately tag data in Zendesk, and maintain customer records. Your role involves identifying and escalating issues, engaging in continuous learning, and providing feedback to improve service processes.

The Senior Product Manager will lead a cross-functional team at Openly to enhance the customer and agent insurance product experience. Responsibilities include defining product strategy, managing product roadmaps, prioritizing features to maximize KPIs, and overseeing operational activities and technology improvements.