Jobs at Norwegian Cruise Line Holdings Ltd.

Leads the Corporate Applications PMO and project management team, overseeing enterprise application initiatives across ERP, HCM, EPM, finance, procurement, and related platforms. Establishes governance, prioritizes roadmaps, manages budgets, risks, dependencies, vendors, and systems integrators, and provides executive reporting. Coaches teams across waterfall, Agile, and hybrid methodologies while driving continuous delivery improvement and alignment with broader technology portfolio objectives.

Drives business growth across travel partners in Northern UK and Ireland through account management, sales development, strategic partnerships, training, industry events, and stakeholder engagement. The role manages existing accounts, identifies new opportunities, supports sales campaigns, maximizes marketing return on investment, and delivers regional sales, revenue, and guest acquisition targets. It is field-based and requires travel of up to 50%.

Sells Norwegian Cruise Line group and individual reservations directly to consumers. Responsibilities include prospecting, qualifying leads, recommending travel products, closing sales, resolving reservation inquiries, booking group space, maintaining customer relationships, tracking prospect information, and promoting upgrades and onboard amenities. The role requires strong communication, customer service, negotiation, research, multitasking, and quota-driven sales skills.

Develop and manage strategic luxury brand partnerships for Oceania Cruises, including partner identification, relationship management, negotiations, co-branded campaign execution, proposals, forecasting, reporting, and performance optimization. Collaborate with global Brand, PR, Digital, Creative, Sales, Legal, and Analytics teams to increase brand awareness, lead generation, database growth, customer engagement, and commercial performance.

Lead and execute strategic sourcing projects for assigned categories: define specs, perform market/spend analysis, obtain/compare quotes, support supplier selection and negotiation, track savings, monitor supplier performance, place contracts and purchase orders, and support cross-divisional supplier relationships.

Sell Norwegian Cruise Line products to consumers via phone and leads; build and maintain customer relationships; meet sales and retention goals; maintain prospect database; participate in team meetings and mass-email campaigns; learn product features, pricing, promotions and ancillary offerings; perform other assigned duties.

Promote and sell Norwegian Cruise Line products by calling leads and prospects, building customer relationships, maintaining prospect/contact databases, recommending itineraries and promotions, meeting sales quotas, and participating in team training and email campaigns.

Respond to inbound website chats to deliver exceptional guest service, resolve issues, and drive direct sales by recommending promotions, itineraries, upgrades, and onboard amenities while building long-term customer relationships.

Manage and support newbuild ship structure, marine systems, and onboard safety activities. Oversee plan approval, review technical specifications and drawings, track open items, coordinate with shipyards, vendors and vessel operations, attend tests and sea trials, and support successful vessel delivery.

Lead the Newbuild PMO operations, maintain governance, drive process improvements, manage knowledge systems, develop BI dashboards and KPIs, support risk reporting, and enable data-driven decision-making across vessel design, construction, and related capital projects.

Support design, build, and execution of multi-year strategic initiatives and partnerships. Draft execution plans, align cross-functional stakeholders, mitigate risks, produce executive and board-level materials, coordinate with partners and consultants, and optimize long-term project performance.

Support design, review, and execution of naval architecture scope for newbuilds, revitalizations, dry docks and capital projects. Review drawings, stability and weight documentation, coordinate with shipyards, class societies and stakeholders, analyze design changes, support construction follow-up, trials and delivery, and drive technical decision-making and documentation throughout project lifecycle.

Manage and coordinate port operations across assigned European ports, acting as primary liaison with port agents, terminals, authorities, and vendors. Ensure safe, compliant, cost-effective vessel calls, oversee vendor performance, support itinerary execution and contingency planning, manage budgets and invoices, and drive operational improvements and stakeholder relationships to optimize guest experience and operational readiness.

Sell Norwegian Cruise Line products directly to consumers via calls and leads. Build rapport, recommend itineraries and upgrades, maintain prospect database, meet retention and revenue goals, participate in team training and campaigns, and deliver exceptional customer service.

Sell Norwegian Cruise Line products to consumers via outreach and inbound leads. Identify travel needs, present itineraries and promotions, maintain prospect/contact database, meet sales and retention targets, participate in team training and mass-email campaigns, and provide high-quality customer service to close bookings.

Manage corporate compensation programs and analytics for domestic and international populations. Provide strategic guidance on pay decisions, oversee HRIS position management, support restructurings, partner on workforce budgeting and sales incentive tracking, ensure regulatory compliance, and validate pay changes before payroll.

Sell Norwegian Cruise Line products to consumers via outbound/inbound calls and leads. Build and maintain customer relationships, manage prospect/contact databases, meet sales quotas, recommend itineraries/upgrades, participate in team meetings and mass email campaigns, and maintain strong product knowledge.

Lead fleet-wide casino and arcade commercial strategy and operations, using analytics to drive revenue, support product development and capital projects, ensure compliance, manage vendors, and set operational standards for table and slot gaming.

Lead technical strategy and operational performance for casino slots, table games, cage systems, and arcade operations across the fleet. Drive performance analytics, project execution, vendor and lifecycle management, and compliance. Develop dashboards and business cases, coordinate installations and spare parts provisioning, perform shipboard assessments, and support Fleet Slots Technical Managers to maximize equipment availability, revenue, and guest satisfaction.

Manage day-to-day shore excursion operations for assigned region: create and update tours in NVS/Seaware, coordinate with ground operators and Destination Services managers, handle itinerary changes and allotments, source and evaluate new ports/operators, supervise Destination Services Coordinators, disseminate program updates, and support ship teams with problem resolution.