Teams at Norwegian Cruise Line Holdings Ltd.

Lead and execute print and digital design across web, email, paid media, social and print (brochures, direct mail, onboard collateral). Ensure brand consistency, manage junior designers, coordinate with stakeholders and vendors, prepare files for print, troubleshoot production issues, and apply responsive and UX/UI best practices to performance-driven creative.

Manage and grow travel agency and tour operator accounts to achieve territory revenue goals. Develop sales plans, promotional programs, analyze sales and ROI, resolve partner issues, update CRM daily, conduct events and trainings, and manage territory budget and forecasting.

Lead the enterprise Transformation Office to identify and prioritize turnaround opportunities, pressure-test business cases, drive governance and execution, embed AI-enabled analytics, and deliver measurable value while influencing senior leadership and resolving cross-functional bottlenecks.