Jobs at Nordic Global

The Network Engineer II will design, implement, and support network infrastructure while providing Tier 3 support and leading projects. Responsibilities include troubleshooting, documentation, and collaboration with teams and vendors.

Manage full-cycle recruitment and strategic talent acquisition: source, screen, interview, negotiate offers, maintain ATS/CRM data, partner with stakeholders, drive employer branding, diversity initiatives, and process improvements using data and market insights.

Manages and develops Epic application management teams while providing expert EHR design, configuration, testing, troubleshooting, and client support. Oversees operational metrics, workflows, documentation, change control, SLAs, projects, and client engagements. Leads complex Epic module work across multiple clients, collaborates with Managed Services leadership, and manages Director- and C-level relationships. Requires on-call availability and up to 15% travel.

Provide advanced EHR (Dorothy) design, build, testing, troubleshooting, and support for complex customers. Manage multiple client assignments, document tickets, follow change control, participate in upgrades, mentor teammates, and deliver high-quality customer service while meeting SLAs.

Provides frontline support for clinical and business healthcare applications. Responds to incidents within SLAs, maintains documentation, collaborates with vendors, assists with upgrades and security patches, learns healthcare workflows, and participates in small projects. The role emphasizes customer service, application lifecycle knowledge, certifications, continuous learning, and progression under mentorship.

The Senior Consultant provides Epic-related consulting, manages project leadership, mentors clients, analyzes workflows, and resolves technical issues.

The Senior Consultant provides expert services in Workday HCM, evaluating processes, offering project management, mentoring team members, and ensuring client satisfaction.

Provide Epic security consulting and implementation support: troubleshoot and build Epic security configurations, mentor client teams, document risks/workflows, lead meetings, optimize user workflows, and deliver project-specific Epic security services per client statements of work.

Provides EHR design, build, testing, and advanced troubleshooting for complex clients (Epic Ambulatory). Analyzes issues, translates requirements into builds, performs testing, audits, and participates in upgrades. Manages multiple clients and tickets, maintains documentation and change control, supports customers, mentors teammates, participates in onboarding, and takes on-call rotations; travel up to 10%.

The Cadence Senior Analyst delivers EHR design, builds, testing, and advanced troubleshooting for complex clients while managing multiple projects, ensuring patient safety and compliance, and maintaining documentation.

Lead client engagements implementing and configuring Infor FSM. Evaluate processes, design workflows, build/test/troubleshoot systems, provide project leadership and mentorship, document progress, and support client needs including extensive travel and after-hours availability.

The Dorothy Comfort Senior Analyst manages EHR design, build, testing, and troubleshooting for complex clients, ensuring system integrity and customer satisfaction.

The Senior Epic Business Intelligence Developer is responsible for creating, maintaining, and updating Epic reporting content, translating data needs into BI solutions, and training end users on data interpretation.

Provide ServiceNow platform consulting: gather and document requirements, design and configure modules, develop workflows/integrations/reports, test and troubleshoot, deliver training and documentation, and support clients to optimize ServiceNow solutions.

Design, develop, and maintain automation solutions for monitoring, alerting, and incident remediation. Manage source code and CI workflows, build automation scripts with Ansible, PowerShell, Terraform, and Python, and integrate observability and event management tools. Collaborate cross-functionally, document processes, troubleshoot automation issues, and drive operational efficiency and observability improvements.

The Senior Consultant will provide expertise in Epic implementations, troubleshoot issues, mentor teams, document workflows, and manage project status communications with clients.

The Senior Consultant will provide consulting services for Epic projects, mentoring teams, analyzing workflows, and ensuring project success. Responsibilities include troubleshooting, risk documentation, and client communication.

The Application Analyst II supports clinical and business applications, manages support requests, documentation, vendor relationships, and participates in project management tasks.

Manage and mentor an Epic application management team, provide expert EHR design/build/testing/troubleshooting, oversee operational metrics and SLAs, lead client engagements and projects, improve workflows and change-control processes, and support on-call rotations and limited travel.

Provide expert Epic EHR design, build, testing, and advanced troubleshooting for customers; translate needs into requirements, perform system builds and testing, manage integrations, mentor and onboard team members, produce documentation, and participate in on-call rotations.