Jobs at Nordic Global

Develops and supports ServiceNow solutions. The provided description contains no specific responsibilities, qualifications, compensation, travel, or clearance requirements beyond the employer’s equal opportunity statement.

Performs quality assurance and comprehensive testing for Epic EHR applications, including unit, integration, regression, workflow, device, volume, and upgrade testing. Maintains test scripts, documents issues, supports ticketing and change management processes, and collaborates with Epic teams, healthcare stakeholders, subject matter experts, and project leadership. Ensures clinical, operational, and financial scenarios are validated while meeting project timelines, service levels, and customer-service expectations.

The Storage Engineer I administers and supports enterprise storage, backup, SAN, NAS, and virtual infrastructure environments. Responsibilities include monitoring and tuning performance, diagnosing hardware and software failures, coordinating vendor escalations, implementing firmware and software updates, managing configurations, documenting procedures, and evaluating new technologies. The role supports complex technical projects, provides guidance to IT teams, and participates in 24/7 on-call rotations.

Provides expert Epic EHR design, build, testing, troubleshooting, and managed services for Nordic clients. Analyzes customer requests, translates needs into requirements, manages application integrations and change impacts, supports onboarding, and mentors team members. Requires Epic Grand Central and RTE certifications, with Prelude preferred. Participates in on-call rotations and travels up to 10%.

Provides frontline support for Epic hospital billing and claims applications, responding to incidents within SLAs, maintaining documentation, coordinating with vendors, supporting upgrades and security patches, and learning healthcare workflows. The role participates in smaller projects, application lifecycle activities, and potentially on-call support for critical applications. Success requires analytical problem-solving, strong communication, customer service, teamwork, and a bachelor’s degree or equivalent industry experience.

Lead ERP-focused consulting engagements: evaluate processes, configure and test systems, provide project management and leadership, mentor teams, document progress, and coordinate with clients to meet project goals and timelines.

Provides advanced support for Workday and other clinical and business applications, managing incidents, documentation, vendor relationships, upgrades, security patching, integrations, architecture diagrams, and application lifecycle activities. The role also supports smaller projects, coordinates stakeholders, tracks follow-ups, and develops expertise in healthcare workflows and disaster recovery requirements.

Supports enterprise network design, implementation, administration, and Tier 2/3 troubleshooting across datacenter, wireless, security, virtualization, WAN, and load-balancing platforms. Diagnoses complex infrastructure issues, recommends corrective solutions, documents standards and procedures, supports technical projects, mentors peers, and coordinates with teams and vendors. Requires participation in a 24/7 on-call rotation and client-facing technical solution design.

Provides onsite technology installation, hardware support, troubleshooting, inventory management, vendor coordination, and end-user assistance in a healthcare environment. The role supports clinical operations, maintains service-level agreements, participates in technology planning, documents work instructions, trains users, and communicates with technical and nontechnical stakeholders. It includes physical equipment handling, travel between supported sites, and participation in a 24/7 on-call rotation.

The Product Operations Analyst will perform automated data entry, support workflow tasks, and verify knowledge base accuracy in healthcare administration.

The Senior Consultant will provide Epic-related consulting services, manage projects, mentor teams, and tackle client-specific duties while ensuring successful implementation and optimization of Epic systems.

The Senior Consultant will provide Epic-related consulting services, mentor teams, resolve issues, document workflows, and collaborate with clients on projects.

Design, build, test, deploy, and support healthcare interfaces using Cloverleaf/Rhapsody/Corepoint and Epic Bridges. Capture business and technical requirements, perform unit and integration testing, monitor production interfaces, support Epic upgrades, provide after-hours support, and collaborate with clinical and technical teams.

The Senior Consultant provides Epic-related consulting services, performs system builds, mentors teams, and manages client relationships in a project management capacity.

This role involves providing consulting services related to Epic systems, including project management, troubleshooting, workflow analysis, and mentoring project teams for Nordic clients.

Responsible for administering, configuring, and maintaining Microsoft Teams and SharePoint Online. Collaborates with stakeholders to optimize workflows and user training.

The Interface Engineer II designs, builds, and supports HL7 interfaces, ensuring compliance with technical requirements and best practices, while performing testing and ongoing monitoring.

The Senior Consultant will provide Epic-related consulting, mentoring, workflow analysis, and project leadership to clients, ensuring successful project execution and client satisfaction.

The Senior Analyst manages EHR design, advanced troubleshooting, and project management for complex clients, ensuring system integrity and customer service.

As a Senior Cloud Consultant, lead cloud strategy and architecture initiatives, optimize cloud environments, and support healthcare infrastructure modernization projects.