Jobs at Nordic Global

Provides expert Epic Resolute hospital billing consulting services, including system evaluation, workflow and configuration development, testing, troubleshooting, project leadership, documentation, client support, and team mentorship. Works with project teams, end users, and leadership to deliver healthcare technology implementations and meet client goals. Requires extensive travel, flexible availability, and support outside standard working hours.

The Senior Consultant provides expert services, evaluates systems, leads projects, mentors teammates, and maintains client relationships to achieve organizational goals.

Develop and support business intelligence tools, reports, data models, SQL queries, and data warehouse solutions using Azure Synapse Analytics. Ensure data integrity, reporting quality, governance, and system performance while translating analysis into actionable insights. Collaborate with BI, IT, and operational teams to address data needs, improve processes, troubleshoot reporting issues, and support business decision-making. Travel may be required up to 25% of the time.

The Senior Consultant - Workday Finance provides technical expertise and leadership to clients, ensuring successful project execution and alignment with client goals through evaluation and implementation of system processes.

Provides expert Epic Radiant EHR design, configuration, testing, troubleshooting, upgrades, and customer support for complex healthcare clients. Manages issues, projects, documentation, change control, SLAs, and customer relationships while mentoring team members and guiding workflow improvements. Requires active Epic Radiant certification, strong technical and communication skills, customer service experience, and availability for on-call rotations and up to 10% travel.

Provides expert Epic EHR application design, configuration, testing, troubleshooting, and upgrade support for healthcare clients. Manages customer issues, projects, documentation, change control, SLAs, and system integrations while assessing impacts on patient safety, financial integrity, and compliance. Builds customer relationships, supports change management, leads engagements, and mentors team members. Requires active Epic certification, at least three years of application experience, strong technical and communication skills, and occasional on-call and travel availability.

Provides frontline support for clinical and business applications, responds to incidents within SLAs, maintains documentation, collaborates with vendors, and assists with upgrades and security patches. The role develops knowledge of healthcare workflows, application lifecycles, and basic project management while participating in an on-call rotation and traveling as needed.

Supports the full lifecycle of an organization's software application portfolio, including inventory, intake, rationalization, upgrades, security patching, data migration, archiving, and decommissioning. Evaluates application functionality, dependencies, costs, contracts, compliance, and business continuity. Maintains technical documentation, coordinates vendors, supports ITIL service processes, and leads smaller application-related projects. Requires healthcare IT or application analyst experience, technical understanding of infrastructure and integrations, and application portfolio management knowledge.

Provides onsite technology installation, hardware support, troubleshooting, inventory management, vendor coordination, and user assistance in a healthcare environment. Supports patient-care operations, maintains service-level agreements, participates in technology planning and training, and communicates with clinical staff and technology teams. The role requires occasional travel between supported sites, physical hardware handling, and participation in 24/7 on-call rotations.

Provides onsite IT installation, hardware support, troubleshooting, inventory management, vendor coordination, and end-user assistance in a patient care environment. Maintains service-level agreements, supports technology teams, documents procedures, trains users, and communicates effectively with clinical and organizational stakeholders. The role requires participation in 24/7 on-call support, physical handling of equipment, and travel between supported sites.

Lead enterprise ServiceNow ITOM and CMDB architecture, roadmap, implementation, optimization, and governance. Design Discovery, Service Mapping, CSDM, CI models, integrations, data-quality controls, lifecycle processes, and service relationships across infrastructure, applications, cloud, security, assets, ITSM, and AIOps. Partner with technical teams to improve discovery coverage, CMDB accuracy, service visibility, and enterprise service management capabilities.

Develops and supports ServiceNow solutions. The provided description contains no specific responsibilities, qualifications, compensation, travel, or clearance requirements beyond the employer’s equal opportunity statement.

The Storage Engineer I administers and supports enterprise storage, backup, SAN, NAS, and virtual infrastructure environments. Responsibilities include monitoring and tuning performance, diagnosing hardware and software failures, coordinating vendor escalations, implementing firmware and software updates, managing configurations, documenting procedures, and evaluating new technologies. The role supports complex technical projects, provides guidance to IT teams, and participates in 24/7 on-call rotations.

The Product Operations Analyst will perform automated data entry, support workflow tasks, and verify knowledge base accuracy in healthcare administration.

The Senior Consultant will provide Epic-related consulting services, manage projects, mentor teams, and tackle client-specific duties while ensuring successful implementation and optimization of Epic systems.

The Senior Consultant will provide Epic-related consulting services, mentor teams, resolve issues, document workflows, and collaborate with clients on projects.

The Senior Consultant provides Epic-related consulting services, performs system builds, mentors teams, and manages client relationships in a project management capacity.

This role involves providing consulting services related to Epic systems, including project management, troubleshooting, workflow analysis, and mentoring project teams for Nordic clients.

Responsible for administering, configuring, and maintaining Microsoft Teams and SharePoint Online. Collaborates with stakeholders to optimize workflows and user training.

The Interface Engineer II designs, builds, and supports HL7 interfaces, ensuring compliance with technical requirements and best practices, while performing testing and ongoing monitoring.