Product Operations Analyst

Reposted 19 Hours Ago
Be an Early Applicant
Hiring Remotely in Philippines
Remote
Junior
Cloud • Healthtech • Information Technology • Consulting
The Role
The Product Operations Analyst will perform automated data entry, support workflow tasks, and verify knowledge base accuracy in healthcare administration.
Summary Generated by Built In

Make a difference. Be happy. Grow your career.

Job Description
PRODUCT OPERATIONS ANALYST

The Product Operations Analyst will research tasks in a proprietary platform to put healthcare administration on autopilot. The ideal candidate is meticulous, tech-savvy, and prepared to work on a variety of projects.

Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us.

KEY RESPONSIBILITIES

The Product Operations Analyst will be responsible for, but not be limited to:

  • Performing and supporting automated data entry into various EMRs as part of R&D efforts.

  • Complete Workflow Task utilizing scripts, information available in the Clients Workflow Queue, Customer EHRs and portals, knowledge base articles, knowledge artifacts or assistance from the Production Operations tea

  • Review and update knowledge base articles to verify accuracy

SKILLS AND EXPERIENCE
  • Minimum Years of Experience - 2 years of deep experience working within electronic medical record systems
  • Experience with Excel, Google Sheets, Cerner, Epic, eCW, Allscripts and/or Athena valued.

Other Knowledge, Skills and Abilities Required

  • Comfortable working remotely in a HIPAA compliant environment
  • Adaptability and flexibility
  • Fluent in English

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Skills Required

  • 2 years of experience with electronic medical record systems
  • Experience with Excel, Google Sheets, Cerner, Epic, eCW, Allscripts, Athena

Nordic Global Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordic Global and has not been reviewed or approved by Nordic Global.

  • Inclusive Benefits Coverage Dental and vision premiums are fully covered for employees and dependents, alongside core medical, life, and disability options. Feedback suggests this breadth of coverage supports families as well as individual employees.
  • Flexible Benefits Flexible schedules, remote work arrangements, and, for some corporate roles, unlimited results‑oriented PTO are emphasized. Feedback suggests flexibility is a meaningful component of the total package.
  • Healthcare Strength Choice of traditional or high‑deductible medical plans, with added disability and life insurance, provides solid foundational protection. Feedback suggests the health and protection basics are comprehensive.

Nordic Global Insights

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The Company
Madison, WI
1,400 Employees
Year Founded: 2010

What We Do

Global Health and Technology Consulting. We connect people, data, and technology to create a healthier world. Let’s work together. Let’s connect healthcare. Nordic helps healthcare organizations harness the power of technology to create healthier systems that lead to healthier businesses. Our global team of more than 1,400 professionals combines deep clinical experience, extensive technical knowledge, insightful strategic vision, and proven operational capability, to deliver transformational outcomes for providers and the people in their care. Nordic provides a broad range of consulting services, including strategic advisory, digital and cloud initiatives, implementation and support, and enterprise technology transformation. Our more than 500 clients trust us to help them identify and focus on the most important priorities, and consistently deliver business-changing impacts that make health systems, and the people they serve, healthier.

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