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Job Description
The Product Operations Analyst will research tasks in a proprietary platform to put healthcare administration on autopilot. The ideal candidate is meticulous, tech-savvy, and prepared to work on a variety of projects.
Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us.
KEY RESPONSIBILITIES
The Product Operations Analyst will be responsible for, but not be limited to:
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Performing and supporting automated data entry into various EMRs as part of R&D efforts.
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Complete Workflow Task utilizing scripts, information available in the Clients Workflow Queue, Customer EHRs and portals, knowledge base articles, knowledge artifacts or assistance from the Production Operations tea
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Review and update knowledge base articles to verify accuracy
SKILLS AND EXPERIENCE
- Minimum Years of Experience - 2 years of deep experience working within electronic medical record systems
- Experience with Excel, Google Sheets, Cerner, Epic, eCW, Allscripts and/or Athena valued.
Other Knowledge, Skills and Abilities Required
- Comfortable working remotely in a HIPAA compliant environment
- Adaptability and flexibility
- Fluent in English
Top Skills
What We Do
Global Health and Technology Consulting. We connect people, data, and technology to create a healthier world. Let’s work together. Let’s connect healthcare.
Nordic helps healthcare organizations harness the power of technology to create healthier systems that lead to healthier businesses. Our global team of more than 1,400 professionals combines deep clinical experience, extensive technical knowledge, insightful strategic vision, and proven operational capability, to deliver transformational outcomes for providers and the people in their care. Nordic provides a broad range of consulting services, including strategic advisory, digital and cloud initiatives, implementation and support, and enterprise technology transformation. Our more than 500 clients trust us to help them identify and focus on the most important priorities, and consistently deliver business-changing impacts that make health systems, and the people they serve, healthier.
