Jobs at Ninja

Monitor and evaluate multi-channel customer service interactions for compliance with quality standards and SOPs. Conduct daily evaluations, track KPIs, identify performance gaps, prepare regular Excel-based performance reports, participate in calibration sessions, and collaborate with trainers and management to improve service quality and customer satisfaction.

Coordinate marketplace activities, lead meetings, follow up with stakeholders, execute marketing awards and customer happiness initiatives, create and implement SOPs, monitor compliance, and support cross-functional execution to improve operations.

Design, build, and maintain scalable data platforms, ETL/CDC pipelines, and data warehouse architectures. Integrate diverse sources, support analytics and ML workflows, ensure data quality and performance, and evaluate/enhance tools and documentation across an international team.

Maintain and validate master data across ERP and CRM systems, perform audits and cleansing, support migrations, document MDM processes, train users, and resolve data quality issues.

Trainee role supporting the Legal team with contract preparation and review, legal research, record keeping, and compliance with Saudi laws and company policies. Provides hands-on experience in corporate legal affairs and contract management while assisting with document drafting and maintaining legal records.

Trainee role supporting employee engagement and internal communications: create bilingual Arabic/English content, design assets, organize events, coordinate activities, and maintain high attention to detail.

Lead strategy and execution for the sweets category: analyze market trends, manage supplier relationships, collaborate with merchandising and marketing, monitor performance metrics, and plan seasonal/promotional launches to drive sales and profitability.

Review and verify invoices for accuracy, record invoice data in Excel, manage accounting tasks for assigned company stores, and maintain accurate financial records and documentation while learning and developing professionally.

Receive, inspect, classify, and document returned items; update return transactions in the system; coordinate with warehouse, inventory, QA, and returns teams; maintain records and follow SOPs and safety procedures.

Review and verify invoices for accuracy, record and maintain invoice data in Excel, manage accounting tasks for assigned company stores, and keep accurate financial documentation while learning and developing professionally.

Manage inbound warehouse operations including receiving, inspection, put-away, inventory accuracy, team supervision, scheduling, attendance, and coordination with internal teams and suppliers to meet SOPs and SLAs.

Receive, verify, inspect, and classify returned items; update return transactions in the system; coordinate with Warehouse, Inventory, QA, and Returns teams to resolve discrepancies; maintain documentation and follow SOPs and safety procedures.

Identify and onboard new restaurant partners to the food delivery platform by prospecting, presenting the service, negotiating and closing deals, hitting monthly acquisition targets, coordinating onboarding with internal teams, and maintaining partner relationships while monitoring market trends.

Manage end-to-end production of branded materials, coordinate suppliers and vendors, review and approve samples, ensure brand and quality standards, monitor schedules and deliveries, support events and activations, and maintain production documentation while driving process improvement and cost optimization.

Dispense prescription medications accurately, counsel patients on treatments and interactions, collaborate with healthcare providers on medication plans, monitor outcomes, train staff, manage inventory, and stay current with pharmacy developments to ensure safe, effective patient care.

Acquire new restaurant partners and support existing partners to maximize performance on a food delivery platform. Present services, negotiate and close deals, achieve monthly targets, build relationships, coordinate with internal teams, and monitor market and competitor activity.

Drive new restaurant partner acquisition and retention by prospecting, negotiating, onboarding, and supporting partners. Manage full sales cycle, maintain CRM pipeline, deliver presentations, train partners, coordinate internal teams, meet sales targets, and report performance.

Supervise daily warehouse consolidation operations, lead team leaders and associates, ensure order accuracy and safety, coordinate with cross-functional teams, analyze performance, and implement process improvements to support on-time outbound shipments.

Lead Electronics category strategy to drive sales, profitability, and market growth through assortment planning, pricing, promotions, supplier management, inventory optimization, and commercial performance. Build and maintain supplier relationships, negotiate agreements and promotions, analyze market and customer trends (Saudi market), and use Excel and BI tools to inform decisions.

Lead development and execution of brand strategies and integrated marketing campaigns to strengthen brand equity, drive customer engagement, and support growth. Ensure consistent brand identity across channels, manage agencies and vendors, monitor performance and market trends, and collaborate cross-functionally to deliver campaigns on time and on budget.