Jobs at Ninja

Verify and reconcile supplier invoices against purchase orders and receiving records, identify and report discrepancies, maintain documentation in ERP/WMS, coordinate with purchasing/receiving/suppliers, and support audit activities with proper invoice records.

Manage relationships with partner restaurants to ensure satisfaction and retention; conduct regular check-ins; resolve issues; monitor KPIs; coordinate marketing and promotions; cross-sell NCR products; maintain CRM records; collaborate with internal teams and provide strategic insights.

Lead and grow a business analytics team to deliver high-impact analyses, dashboards, and predictive models; partner with leadership to define analytics strategy, standardize reporting, and enable near-real-time data infrastructure to drive business decisions.

Manage pharmacy insurance claims lifecycle: process e-claims, analyze rejections, coordinate resubmissions, ensure Nphies and CCHI compliance, monitor payments and reconciliations, and report on trends and recovery.

Design, develop, and maintain iOS applications using Swift and Xcode; integrate RESTful and GraphQL APIs; optimize app performance and scalability; mentor junior developers; produce technical documentation; collaborate with cross-functional teams and contribute to continuous improvement and App Store deployments.

Lead and manage IT operations, ensuring stable, secure, and efficient systems. Oversee cybersecurity, network infrastructure (LAN/WAN/VPN/firewalls), technical support team, vendor contracts, backups, disaster recovery, and IT strategy aligned with business goals.

Protect organizational systems by monitoring, detecting, and responding to cybersecurity threats. Perform incident response, vulnerability assessments, security scans, enforce ISO 27001/NCA compliance, support audits, manage SIEM/EDR/antivirus tools, and coordinate remediation with teams and vendors.

Lead and manage Rider Support agents to ensure timely resolution of rider inquiries and escalations, monitor KPIs, analyze recurring issues, coach team members, and collaborate cross-functionally to improve rider experience and operational performance.

Manage daily cash balances, banking transactions, reconciliations, and liquidity monitoring; support cash flow forecasting, treasury reporting, audits, compliance, and bank/stakeholder relationships in a retail setting.

Lead full-cycle accounting: prepare and analyze financial statements, manage month-end/year-end closings, coordinate audits, ensure compliance, support tax filings and forecasting, mentor junior staff, and improve controls and processes.

Design, develop, and maintain scalable backend systems with Spring Boot. Collaborate on feature development, optimize performance, troubleshoot issues, conduct code reviews, mentor junior engineers, and produce technical documentation while staying current with backend best practices and technologies.

Provide and dispense prescription medications, counsel patients on therapies and interactions, collaborate with healthcare providers on medication plans, monitor outcomes, train staff and patients, manage inventory, and stay current on pharmacy developments to ensure safe, effective patient care.

Serve as the liaison between warehouse operations and the Warehouse Management System (WMS). Provide first-line WMS support, resolve system/process gaps, train and assist floor users, support system enhancements, deliver reporting and drive continuous process improvements for inbound, outbound, and inventory workflows.

Manage relationships with partner restaurants on the Ninja platform, ensure satisfaction and retention, conduct regular performance reviews, resolve issues, coordinate onboarding and marketing campaigns, monitor KPIs, cross-sell NCR products, and maintain CRM records.

Lead category strategy for sweets: analyze market trends and performance metrics, manage supplier relationships, collaborate with merchandising and marketing for promotions and launches, and adjust assortment and pricing to drive sales and profitability.

Prepare and dispense prescriptions, perform medication reviews and patient counseling, collaborate with providers to optimize therapy, monitor patient responses, manage inventory, maintain accurate records, and participate in patient education initiatives.

Maintain and validate master data across ERP and CRM systems, perform audits and cleansing, support migrations, document MDM processes, train users, and resolve data quality issues.

Lead and supervise the IT support team to deliver high-quality technical support across retail and warehouse sites. Troubleshoot complex hardware, software, and OS issues, implement ITIL-based incident and helpdesk processes, coordinate with business functions, and maintain service continuity to enable efficient operations.

Monitor and maintain CCTV systems across locations, perform daily health checks, troubleshoot hardware/software/network issues, retrieve footage for investigations, handle support tickets, perform firmware/software upgrades, conduct preventive maintenance, replace faulty equipment, coordinate vendor repairs, and maintain documentation and compliance records.

Perform branch field visits to inspect product quality, monitor damaged items, ensure FIFO and stock rotation, check hygiene standards, and prepare daily reports with recommendations for operational improvements.