Jobs at Ninja

Manage end-to-end production of branded materials, coordinate suppliers and vendors, review and approve samples, ensure brand and quality standards, monitor schedules and deliveries, support events and activations, and maintain production documentation while driving process improvement and cost optimization.

Control and analyze Last Mile operational costs, validate supplier and partner payments, prepare financial reports, support month-end close, budgeting and forecasting, develop Power BI/Excel dashboards, and partner with Operations to improve cost efficiency and compliance.

Receive, verify, inspect, and classify returned items; update return transactions in the system; coordinate with Warehouse, Inventory, QA, and Returns teams to resolve discrepancies; maintain documentation and follow SOPs and safety procedures.

Acquire new restaurant partners and support existing partners to maximize performance on a food delivery platform. Present services, negotiate and close deals, achieve monthly targets, build relationships, coordinate with internal teams, and monitor market and competitor activity.

Manage and maintain multi-site LAN/WAN infrastructure, routing/switching, VPNs, firewall policies, IP CCTV/NVR systems, and physical access control. Monitor network health, troubleshoot connectivity issues, maintain documentation, and collaborate with IT, security, facilities, and contractors to ensure secure, highly available network operations.

Identify and onboard new restaurant partners to the food delivery platform by prospecting, presenting the service, negotiating and closing deals, hitting monthly acquisition targets, coordinating onboarding with internal teams, and maintaining partner relationships while monitoring market trends.

Enter, update, and maintain accurate employee records in HR systems. Review data for accuracy, prepare reports and spreadsheets, scan and organize documents, support HR administrative tasks, and ensure confidentiality of employee information.

Lead development and execution of brand strategies and integrated marketing campaigns to strengthen brand equity, drive customer engagement, and support growth. Ensure consistent brand identity across channels, manage agencies and vendors, monitor performance and market trends, and collaborate cross-functionally to deliver campaigns on time and on budget.

Supervise daily warehouse consolidation operations, lead team leaders and associates, ensure order accuracy and safety, coordinate with cross-functional teams, analyze performance, and implement process improvements to support on-time outbound shipments.

Lead category strategy for Electronics to drive sales, profitability, and market growth. Own assortment planning, pricing, promotions, supplier negotiations, inventory optimization, and commercial performance while collaborating with cross-functional teams to meet business objectives.

Build and maintain KPI dashboards and automated reports for last-mile operations; analyze delivery performance (SLA, UTR, fulfillment, utilization); support capacity planning and workforce analytics; ensure data quality and reporting governance; deliver insights to Operations and leadership to inform decisions.

Design, build, and deploy production-ready agentic AI systems for customer care automation, knowledge management, and intelligent decision engines. Integrate LLMs (OpenAI/Anthropic), design multi-step agentic workflows, implement appropriate retrieval (RAG vs DB lookups), maintain data layer (Postgres, pgvector, Redis), enforce production guardrails, use LLM observability tools, and iterate prompts and evals. Hands-on ownership with public GitHub and Riyadh-based hybrid presence.

Lead strategy and execution for the sweets category: analyze market trends, manage supplier relationships, collaborate with merchandising and marketing, monitor performance metrics, and plan seasonal/promotional launches to drive sales and profitability.

Serve as WMS super user and liaison between Warehouse Operations and IT to optimize system efficiency, ensure data accuracy and user adoption, deliver training, produce reports with Power BI/SQL, support WMS implementations, and drive process improvements.

Manage import documentation, customs clearance, and product registration for food and non-food products in Saudi Arabia. Coordinate regulatory submissions and correspondence with SFDA and other authorities, prepare contracts and approvals for senior management, and handle trademark registrations to ensure compliance and smooth import operations.

Design end-to-end consumer product experiences including user flows, wireframes, prototypes, and high-fidelity UI. Collaborate with PMs and engineers, maintain the design system, and solve UX challenges across checkout, location, rewards, offers, tracking, and marketplace flows.

Lead and manage all city-level dark store operations for FMCG and fresh produce across Riyadh. Oversee Area Managers, ensure operational and commercial performance, inventory and fresh produce management, and deliver KPIs across multiple sites in a fast-paced retail environment.

Forecast demand and plan inventory for fresh foods, manage perishable stock using FIFO, ensure cold chain compliance and food safety (HACCP), coordinate inbound/outbound logistics, track KPIs, resolve inventory discrepancies, and drive process improvements using WMS/ERP, Excel, and Power BI.

Welcome visitors, handle incoming calls, manage front desk operations, coordinate appointments and reminders, and provide prompt, professional support to enhance visitor experience.

Hands-on training role supporting daily operations, monitoring warehouse/store activities, collecting and analyzing operational data, tracking KPIs, coordinating with cross-functional teams, identifying process improvement opportunities, and providing administrative support.