Jobs at New Flyer

Leads regional customer service operations for transit bus clients, managing cross-functional service teams, warranty execution, staffing, facilities, customer relationships, scorecards, commercial opportunities, bids, and process improvements. Oversees regional service managers and customer support activities while coordinating with production, quality, sales, and other regional leaders. Requires extensive transit industry experience, strong knowledge of vehicle mechanical and electrical systems, customer service expertise, analytical ability, and regular travel.

Design, develop, test, and maintain embedded control algorithms for battery management and vehicle control systems. Responsibilities include modeling, simulation, hardware and software integration, HIL/SIL validation, calibration, performance optimization, root cause analysis, documentation, requirements development, and software verification. The role collaborates cross-functionally while supporting toolchain development and compliance with embedded software processes, ISO 26262, and ASPICE practices.

Builds and maintains master production schedules for bus manufacturing operations. Coordinates cross-functional scheduling meetings, tracks production, shipment, supply chain, and performance status, manages risks and issues, performs business plan simulations, monitors KPIs and operating budgets, analyzes departmental reports, supports safety initiatives, and ensures production flow meets internal and external requirements.

Leads production quality assurance activities and unionized inspection staff for transit bus manufacturing. Coordinates inspections, corrective actions, non-conformance resolution, process audits, control plans, quality indicators, and ISO-required processes. Partners with production, engineering, customers, suppliers, and inspectors to resolve quality issues and ensure product conformity. Oversees staff training, performance, scheduling, continuous improvement, and compliance with collective agreement requirements.

Provides desktop and helpdesk support for software, hardware, operating systems, printers, networking, telephones, mobile devices, and remote connectivity. Handles support requests, user account management, hardware and software procurement, MAC requests, asset tracking, license management, and issue escalation. Participates in helpdesk coverage and rotational after-hours support, with bi-weekly plant visits and 10% travel for on-site assistance.

Lead the Quality Assurance department at a Winnipeg transit bus manufacturing facility. Responsibilities include maintaining the quality system and ISO 9001 registration, managing quality staff, driving first-time quality and continuous improvement, overseeing inspections, corrective actions, supplier quality, APQP, internal audits, customer liaison activities, and quality budgets. The role requires collaboration with production and other quality leaders in a two-shift operation.

Supports supply chain compliance by managing USMCA supplier certificate data, coordinating analysis, assisting with regional value content calculations and customs reconciliation, educating suppliers on requirements, supporting ESG activities, and helping implement global trade management systems. The role also researches customs compliance practices and recommends process improvements.

Manages a Customer Programs team and oversees customer contracts through pre-production, production, and postproduction. Responsibilities include performance management, continuous improvement, budget and compliance monitoring, departmental metrics, production scheduling, systems upkeep, operational meetings, and customer relationship support. The role requires cross-functional collaboration, project management expertise, product knowledge, and travel.

Provides administrative and clerical support to the Quality Assurance Department by maintaining quality records, administering documentation systems, analyzing quality data and trends, generating performance reports, investigating quality issues, and supporting audits and continuous improvement initiatives across multiple facilities.

Supervises quality assurance and inspection staff in a heavy-duty vehicle manufacturing plant. Leads quality-at-source, containment, corrective and preventive actions, audits, inspection processes, ISO 9001 compliance, calibration, and continuous improvement. Coordinates with production, suppliers, field service, and customers to resolve conformance issues. Oversees reject, scrap, rework, vendor return, final delivery, and quality reporting processes while ensuring effective documentation and follow-up.

Support Facilities Engineering for the Anniston plant and corporate Facility Council. Lead and manage multiple facilities projects end-to-end (scope, schedule, budget, risk), maintain CAD layouts, manage lease negotiations, specify capital/equipment upgrades, support Process Planning and Manufacturing Engineering, implement lean initiatives, and create business cases and presentations.

Coordinate and prepare technical bid and proposal packages for transit buses, liaise with internal and external stakeholders, gather costing and specifications, develop pricing recommendations, maintain sales documentation and ensure timely proposal submission.

Support manufacturing engineering for assigned cells: implement ECNs, create and train on standard work, design tooling, maintain layouts, support capital projects, lead lean improvements, validate processes, and participate in cross-functional problem resolution to ensure production efficiency, quality, and safety.

Provide manufacturing engineering support for assigned cells including electrical integration and troubleshooting, implement lean initiatives, execute ECOs/ECNs, create shop-floor instructions, specify tooling and capital equipment upgrades, participate in SWAT teams, and support process planning and production engineering.

Support Strategic Sourcing by collecting, verifying, and organizing trade compliance documentation (USMCA, K32), material composition and origin data, and BOM information from suppliers. Clean and load data into tracking/ERP systems, monitor evolving tariff and duty legislation, and prepare analyses for sourcing leadership.

Support monthly financial close, prepare reconciliations and audit schedules, analyze tariff-related reports, improve reporting and automation, and drive process improvements across teams to enhance financial operations and decision-making.

Perform assemblies and installations on heavy-duty transit buses on a production line. Read blueprints and process sheets, gather parts, use hand and power tools, measure to specifications, maintain quality, and keep a clean, safe workstation. Requires lifting, ladder use, repetitive standing, and availability for assigned shifts and overtime.

Provide manufacturing engineering support for assigned cell(s): implement lean initiatives, review and implement ECNs, design tooling/equipment, create shop floor instructions, assign part locators, maintain layouts, lead continuous improvement and SWAT teams, and support capital upgrades.