Human Resources Manager

Full-Time | Onsite | Permanent

Standard Work Schedule: Administrative/Office Schedule | Monday–Thursday | 6:00 AM – 4:30 PM

At New Flyer, we help people get where they need to go. Our buses connect communities to work, school, healthcare, and essential services across North America. As the leading manufacturer of heavy-duty transit buses, we're helping shape the future of public transportation through innovative vehicles, technology, and infrastructure solutions. As part of NFI Group, New Flyer is helping transit agencies transition to cleaner transportation options, including battery-electric and fuel-cell electric buses. With more than 90 years of experience and thousands of buses operating every day, our team is making a difference in communities across the continent.

POSITION SUMMARY:

Reporting to the HR Director, the Human Resources Manager is a trusted business partner responsible for leading the delivery of people strategies and HR services that support organizational growth, operational excellence, and employee engagement. This role provides leadership across talent acquisition, employee relations, workforce planning, performance management, internal communications, HR programs, policies, compliance, and HR systems.

The Human Resources Manager collaborates closely with business leaders and partners across Safety, Environmental & Compliance, Learning & Development, Payroll, and Benefits to drive a positive employee experience, develop high-performing teams, and ensure consistent application of people practices across the organization. This position plays a key role in building an inclusive, engaged, and performance-driven culture while supporting the achievement of department and organizational goals.

WHY JOIN US:

• Be part of a team whose work helps connect people and communities every day.
• Contribute to innovative transportation solutions that make travel safer, more accessible, and more sustainable.
• Build a rewarding career with opportunities to learn and grow across our family of companies.
• Join an inclusive workplace culture where team members are valued, respected, and empowered to succeed.
• Passionate about creating a better product, a better workplace, and a better world.
• Earn competitive wages and receive a comprehensive benefit package with immediate benefit eligibility.
• Participate in a 401K with company match.
• Enjoy vacation time, paid holidays, and programs that support team member well-being and work-life balance.
• Access on-the-job training in a continuous learning environment.

WHAT YOU WILL DO:

• Lead and develop the Human Resources team, ensuring the delivery of high-quality HR services across People Services, Learning & Development, and Health, Safety & Environmental functions. Mentor, coach, and build team capability while driving departmental priorities and results.
• Serve as a trusted advisor to business leaders, providing guidance on employee relations, performance management, investigations, workplace issues, and organizational effectiveness to support a positive, high-performance culture.
• Lead labour relations activities, including grievance management, arbitration support, collective bargaining preparation and administration, while fostering productive relationships with union representatives and ensuring consistent application of collective agreements.
• Drive talent acquisition and workforce planning initiatives to attract, hire, and retain top talent. Oversee recruitment activities, workforce needs, onboarding programs, and employee feedback processes to strengthen organizational capability.
• Ensure compliance with employment legislation, regulations, collective agreements, and company policies, leading investigations, maintaining records, and representing the organization in employment-related matters as required.
• Develop and implement HR policies, programs, and initiatives that enhance employee engagement, operational effectiveness, and organizational performance. Collaborate with the broader HR leadership team to standardize best practices across locations.
• Champion performance management and employee development, supporting leaders with goal setting, coaching, corrective action, succession planning, talent reviews, and performance discussions.
• Oversee HR operations and governance, including HRIS administration, employee records, reporting, job descriptions, and workforce analytics to support informed business decisions.
• Provide oversight of employee benefits administration and employee engagement programs, ensuring a positive employee experience through recognition programs, wellness initiatives, and company-sponsored events.
• Manage the HR department budget and resources, ensuring effective allocation of people, programs, and investments in support of business and HR objectives.

WHAT YOU NEED TO BE SUCCESSFUL:

• Post-secondary education in Human Resources, Business Administration, Industrial Relations, or a related field, or an equivalent combination of education and experience.
• 5+ years progressive human resources generalist experience with more than three years at a leadership level.
• Demonstrated experience supporting a large, complex workforce (500+), ideally within a manufacturing, industrial, transportation, or unionized environment.
• Extensive knowledge of employment legislation, human rights, workplace investigations, and HR compliance requirements.
• Proven ability to coach and influence leaders on employee relations, performance management, workforce planning, and organizational effectiveness.
• Experience leading and developing HR teams while managing multiple priorities in a fast-paced environment.
• Strong communication, relationship-building, and conflict resolution skills with the ability to partner effectively with leaders, employees, and union representatives.
• Experience working with HRIS platforms, workforce reporting, and HR metrics to support business decisions.

Physical & Workplace Requirements:

• NFI Group maintains a drug-free workplace in accordance with applicable laws and contractual requirements.
• Ability to work in a standard office environment, including prolonged periods of sitting, computer use, keyboarding, and participation in virtual or in-person meetings.
• Up to 3% travel; must be eligible to travel within Canada or the United States.

Vacancy Status: We are currently recruiting to fill this open position.

OUR WHY: At NFI Group, our purpose is simple: We Move People. Every day, our buses, coaches, parts, technology, and services help connect people.

Across our family of brands, thousands of team members work together to design, build, deliver, and support transportation solutions that are safe, accessible, reliable, and sustainable. Whether you're building vehicles on the production floor, supporting customers, developing new technologies, or helping our business grow, your work helps keep communities moving.

Our values of Safety, Quality, Integrity, Accountability, Teamwork, and Sustainability guide everything we do. If you're looking for meaningful work where you can make an impact, we'd love to hear from you.

Learn more at www.nfigroup.com.

AI Assisted tools may be used in parts of the screening or selection process.