Jobs at Network International

Drive revenue growth and market presence in Nigeria by identifying and closing new business, expanding existing accounts, increasing transaction volumes, and promoting acquiring, issuing, processing, and value-added payment solutions. Lead commercial negotiations, build strategic partnerships, provide account management, conduct market intelligence, and support product adoption and compliance.

Lead and manage issuing operations for card/payment requests: assign and verify daily work, ensure SLA and compliance adherence, validate customer requests, monitor risk and audit issues, maintain MIS and rejection trackers, coach and appraise staff, handle escalations and client communication to prevent financial loss and breaches.

Perform daily reconciliation and settlement of card issuing transactions, process scheme settlement files (Visa, Mastercard, MADA), investigate and resolve breaks and discrepancies, prepare settlement reports and accounting entries, coordinate with banks/schemes/processors, monitor chargebacks and fees, ensure compliance, and support automation and process improvements.

Lead POS end-to-end and integration testing for payment platform features. Define test processes, environments, and plans; execute UAT, regression, and integration tests; build automation; maintain test logs; report progress; collaborate with developers and BAs; and coach junior testers.

Lead and manage issuing-card fraud detection and investigation efforts: monitor transactions, tune rules and models, handle escalations, produce reports, collaborate with stakeholders, and mentor junior analysts.

Monitor payment transactions and alerts to detect suspected fraud, investigate cases, gather evidence, and document findings. Communicate in French with customers and internal teams, escalate complex cases, and support fraud prevention measures and compliance with company policies and regulations.

Lead enterprise data architecture and governance for payments and financial services. Design scalable cloud-native data platforms (warehouses, lakes, streaming), define data quality and consumption policies, manage data engineering and BI teams, implement migration/automation strategies, and drive data-driven decision culture across the organization.

Develop and maintain high-quality frontend web applications using JavaScript and React. Translate requirements into technical solutions, optimize performance, perform code reviews, collaborate with UX/UI designers, and troubleshoot/debug issues. Ensure scalable, maintainable code and contribute to testing and state management practices.

Lead and enhance the compliance and regulatory risk framework for South Africa, acting as DPO and MLRO. Oversee KYC/CDD/EDD, AML/CTF controls, regulatory reporting, risk assessments, control testing, remediation, and stakeholder advisory, ensuring audit readiness and compliance with local regulations and industry standards.

Provide POS integration, certification, and live production support to banks and merchants. Manage stakeholder engagement, ensure merchant acquiring systems and devices comply with payment scheme and regulator requirements, and coordinate expectations across technical and business teams.

Ensure production application reliability by monitoring system health, troubleshooting and resolving incidents, performing maintenance/patches, automating tasks via scripting, collaborating with development to improve performance, documenting incident resolutions, and participating in shift and on-call rotations.

Monitor merchant and card transactions 24/7, review alerts from fraud detection tools, contact cardholders/merchants/banks, hold funds for suspicious activity, document and escalate cases, analyze fraud trends, recommend rule enhancements, ensure compliance and audit readiness, and deliver coaching and BAU operational support.

Lead client-facing payments operations team handling escalations, issue resolution, stakeholder reporting, performance management, and continuous improvement for card operations and client satisfaction.

The role involves managing live support for online systems, troubleshooting issues, collaborating with teams, and ensuring compliance with payment schemes.

Manage a portfolio of projects, mentor project managers, facilitate team collaboration, and improve project management processes while ensuring client delivery.

Manage daily POS deployment tasks, track terminal requests, verify operations, and ensure merchant data accuracy. Provide support to clients and troubleshoot issues.

Monitor ATM status, dispatch service providers, follow up on errors, manage tickets, and support resolution of ATM issues. Ensure adherence to SLAs, report cash-related cases, and capture incidents.

The role involves processing financial and non-financial requests for credit cards, ensuring accuracy and adherence to service level agreements while managing customer inquiries and compliance.

Serve as first point of contact for L1 incidents on the WAY4 platform, retain ownership through resolution, propose fixes, coordinate with L3 engineers, contribute technical backlog, support deployments and monitoring on Unix/Windows, perform functional testing and user training.

Lead operational risk assurance activities across the Group, embed ERM and ORM frameworks, perform risk assessments and process mapping, manage loss incident data, execute thematic reviews, support vendor due diligence, and advise on fraud and credit risk mitigation while driving risk reporting, training, and control improvements.