Product Manager

Posted Yesterday
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Hiring Remotely in South Africa
Remote
Senior level
Fintech • Information Technology • Software • Financial Services
The Role
Owns the strategy, roadmap, lifecycle, and commercial performance of in-person payment products across POS, smart terminals, and SoftPOS in South Africa. Responsibilities include product discovery and delivery, pricing and go-to-market planning, vendor and technology-partner management, payment and security certification, merchant experience improvements, and performance reporting. The role requires strong payments expertise, commercial judgment, agile delivery skills, data analysis, and executive stakeholder management.
Summary Generated by Built In

About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest  first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
The Senior Product Manager, In-Person Payments owns the strategy, roadmap and commercial performance of our in-person acceptance portfolio in South Africa, covering POS and smart terminals and SoftPOS (tap on phone). 

The role turns merchant, partner and market insight into products that grow acceptance volumes, improve terminal uptime and meet EMV, card scheme and PCI requirements. It works across Sales, Technology, Operations, Risk and Compliance, and manages terminal OEMs and SoftPOS technology partners. Success is measured by delivery of an approved roadmap, SoftPOS scale-up, better transaction success and terminal availability, and current certifications with no critical findings. 

Responsibilities:
 Key responsibilities

  • Define and own the product vision, strategy and prioritised roadmap for POS, smart terminal and SoftPOS propositions.
  • Build business cases, pricing and go-to-market plans with Sales, Marketing and Finance, and track against revenue, margin and adoption targets.
  • Run the end-to-end product lifecycle: discovery, requirements, delivery with Engineering, launch, and sunset.
  • Manage terminal vendors, OEMs, payment application and SoftPOS technology partners, including performance, roadmap alignment and commercial terms.
  • Ensure products meet EMV, card scheme, PCI PTS and PCI MPoC (SoftPOS) requirements and local regulatory expectations, working with Risk, Compliance and Security.
  • Own terminal management, remote key injection, software updates and certification workflows with Operations and Technology.
  • Improve merchant experience and onboarding, using data on approval rates, transaction success, downtime and support tickets.
  • Write clear epics, user stories and acceptance criteria; run backlog grooming and sprint reviews.
  • Report product performance and risks to senior leadership, with clear decisions and next steps.

 

Required experience and skills

  • 6 to 10 years in product management, with at least 3 years in payments or fintech.
  • Proven delivery of in-person acceptance products (POS, mPOS, smart terminals or SoftPOS).
  • Working knowledge of EMV, contactless, PIN, tokenisation, ISO 8583 and card scheme certification.
  • Familiarity with PCI PTS, PCI DSS and PCI MPoC.
  • Strong commercial acumen: business cases, pricing, P&L ownership and vendor negotiation.
  • Skilled in agile delivery, data analysis and stakeholder management at executive level.
  • Clear written and verbal communication; ability to challenge assumptions constructively.
  • Degree in business, engineering, computer science or equivalent experience.

Preferred

  • Experience with the South African acquiring market and its merchant segments.
  • Experience with Android-based smart terminals and terminal management systems.
  • Product management certification (for example Pragmatic, CSPO or equivalent).

Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
 

Skills Required

  • 6 to 10 years of product management experience
  • At least 3 years of payments or fintech experience
  • Proven delivery of in-person acceptance products such as POS, mPOS, smart terminals, or SoftPOS
  • Working knowledge of EMV, contactless, PIN, tokenization, ISO 8583, and card scheme certification
  • Familiarity with PCI PTS, PCI DSS, and PCI MPoC
  • Commercial experience with business cases, pricing, P&L ownership, and vendor negotiation
  • Agile delivery, data analysis, and executive stakeholder management skills
  • Clear written and verbal communication skills
  • Degree in business, engineering, computer science, or equivalent experience
  • Experience with the South African acquiring market and merchant segments
  • Experience with Android-based smart terminals and terminal management systems
  • Product management certification such as Pragmatic or CSPO

Network International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Network International and has not been reviewed or approved by Network International.

  • Strong & Reliable Incentives — Pay is considered decent in some roles and is often paired with bonuses. Phrases like 'salary plus bonuses' indicate variable pay is a meaningful component for certain positions.
  • Healthcare Strength — Medical coverage extends to employees, spouses, and up to three children, alongside life insurance. This breadth signals a robust healthcare baseline for the region.
  • Retirement Support — Retirement and termination benefits align with UAE/GCC norms, including pension contributions for nationals and end‑of‑service gratuity for expatriates. Such provisions indicate structured, region‑appropriate retirement support.

Network International Insights

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The Company
HQ: Dubai, Dubai
3,483 Employees
Year Founded: 1994

What We Do

Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials. We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines: • That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline. • Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.

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