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The Customer Support Representative at NeoWork provides exceptional service by addressing inquiries, resolving complaints, and collaborating with teams to enhance customer experiences. Responsibilities include managing customer interactions, maintaining service knowledge, and contributing to support process improvements.

As a Virtual Assistant at NeoWork, you will provide remote administrative support, manage calendars, schedule appointments, handle email and phone communications, and assist with document preparation and data entry. You must possess excellent organizational skills and the ability to work independently.

The Virtual Assistant will provide remote administrative support, including managing calendars, scheduling appointments, arranging travel, handling communications, and assisting with document preparation. Strong organizational and communication skills are essential. The role requires a proactive individual who can work independently and adapt to changing priorities.

As a Customer Support Representative, you'll handle inquiries, manage complaints, and collaborate with internal teams. You are expected to provide timely solutions, maintain service knowledge, document customer interactions, and contribute to improving support processes while meeting performance targets.