Jobs at Neolytix

Leads India-based RCM and Credentialing delivery across SLAs, client satisfaction, workforce planning, P&L, quality, compliance, and operational performance. Oversees multi-tier teams of 100+ employees, manages client escalations and business reviews, drives onboarding and capacity planning, and improves processes through technology and automation. Ensures compliance with HIPAA, CMS, payer requirements, SSAE-18, and SOC 2 readiness while developing talent and maintaining delivery margins.

Owns end-to-end accounts receivable and revenue cycle performance for a US healthcare client portfolio. Responsibilities include AR aging, denials, collections, payer strategy, SLA compliance, financial analysis, client engagement, process improvement, compliance, and leadership of a 50+ person multi-tier AR team. The role is onsite in Gurugram on a US-aligned shift and reports to the CEO and COO.

Leads Neolytix’s India RCM and Credentialing delivery operations, owning SLAs, quality, client satisfaction, team capability, P&L, capacity planning, and operational compliance. Oversees managers and frontline teams of 100+ FTEs, drives client retention and escalations, manages provider enrollment and revenue cycle workflows, and leads process improvement, automation, reporting, audit readiness, and new-client onboarding across onsite Gurugram operations.

Own the rules layer for a healthcare credentialing and enrollment platform. Build and maintain payer playbooks, licensing libraries, document checklists, validation rules, workflow configurations, and SOPs. Translate operational requirements into tested, version-controlled configuration, audit changes, interpret JSON payloads, and use SQL for validation. Partner with engineering on schema gaps, measure automation outcomes, manage configuration issues, and train analysts. The role is onsite in Gurugram on a US-aligned shift and requires 3–6 years of enterprise healthcare configuration experience.

Entry-level Management Trainees complete a six-month learning journey covering US healthcare, medical billing, coding, revenue cycle workflows, and supervised live operations. Trainees are assigned to charge/payment posting, accounts receivable, or credentialing based on assessments. Responsibilities include meeting training, accuracy, productivity, compliance, and SLA benchmarks before transitioning to independent production. The role is onsite in Gurugram on a 5:00 PM–2:00 AM IST US shift.

Administer workforce tools by managing user accounts, permissions, licenses, onboarding, and offboarding. Track tool adoption, compliance, license utilization, and costs. Create Excel dashboards and recurring management reports, resolve access issues, coordinate with vendors, and identify usage anomalies or underutilized licenses. The role is fully onsite in Gurugram on a 5:00 PM–2:00 AM IST US shift.

Build and maintain full-stack applications across Node.js, Python, React, and Next.js. Develop REST APIs, integrate third-party services, design database schemas, optimize SQL queries, containerize applications with Docker, and deploy to Azure. Participate in testing, code reviews, CI/CD workflows, documentation, and production support while collaborating asynchronously with UK- and US-based stakeholders.

Acts as a strategic and hands-on HR partner for teams across the Philippines, Latin America, and the United States. Responsibilities include advising leaders, managing employee relations and investigations, supporting compliance and policy administration, guiding performance and talent development, strengthening engagement and culture, and analyzing HR metrics. The role also coordinates with HR, Payroll, Finance, Legal, Talent Acquisition, and HR Operations to ensure consistent, compliant, and effective people practices across distributed teams.

Manage US healthcare accounts receivable by contacting payers, resolving claim-status issues, analyzing EOBs and ERAs, addressing denials, and documenting actions in billing systems. Senior Associates additionally handle complex appeals, aged AR, root-cause analysis, and quality coaching. The role requires HIPAA-compliant PHI handling, productivity and quality targets, strong payer communication, EHR experience, onsite work in Gurugram, and a fixed night shift.

Drive performance management, coach managers and employees, provide employee-relations support, analyze attrition and HR trends, maintain people metrics, prepare dashboards, and recommend retention actions. The role requires strong communication, influencing, empathy, and confidence handling difficult conversations. Candidates should have relevant HR experience, performance-management exposure, data awareness, and prior night-shift or global stakeholder support experience. Fresh graduates with meaningful HR internships may be considered.

Provides strategic and hands-on HR partnership to leaders and employees across the Philippines, Latin America, and the United States. Responsibilities include employee relations, workplace investigations, performance management, workforce planning, talent development, succession planning, engagement, policy administration, regional compliance, HR documentation, metrics analysis, reporting, and process improvement. The role coaches managers, supports organizational change, and ensures consistent, compliant, and equitable people practices across distributed multicultural teams.

The role involves preparing medical records, ensuring compliance, updating patient information, and performing clerical tasks to improve clinic workflow.

Handle US payer follow-up for accounts receivable: call payers, analyze EOBs/ERAs, identify CARC/RARC denials, rebill/reprocess or escalate, meet productivity and quality targets. Senior Associates manage complex denials/appeals, aged AR, and support quality coaching.

Manage US healthcare accounts receivable: follow up with payers, analyze EOBs/ERAs, identify CARC/RARC denial reasons, rebill/reprocess/escalate, meet productivity and quality targets. Senior Associates handle complex denials and appeals, aged AR, and coach/quality-check associates.