Jobs at Neo Group

Manage a French-speaking client portfolio in a European market by coordinating cross-functional Content and Design teams, monitoring regional performance, optimizing websites and affiliates, analyzing market data, configuring Jira workflows, improving processes, and supporting AI integration. The role also oversees reporting, workload planning, localization, promotional initiatives, and stakeholder alignment.

Monitor user activity, investigate suspected fraud and financial risks, identify emerging threats, manage bonus abuse, and develop risk-detection scenarios. Prepare fraud metrics and incident reports, coordinate responses, implement corrective actions, and collaborate with Legal, Finance, Marketing, and senior management. Provide fraud-prevention guidance and work scheduled shifts, including weekends when required.

Monitor real-time transactions using fraud detection tools, investigate suspicious patterns, manage bonus abuse, lead incident response, collaborate cross-functionally, and report risk metrics to leadership.

As a Loyalty Manager, you'll enhance relationships with VIP players, manage portfolios, execute retention campaigns, and monitor player behavior to drive engagement and loyalty.

Designs, builds, and optimizes automated CRM journeys across email, push, SMS, and in-app channels. Manages onboarding, reactivation, churn-prevention, and lifecycle campaigns; conducts A/B tests; analyzes customer behavior and campaign performance; builds dashboards and reporting; and identifies opportunities to improve conversion, retention, and CRM growth in collaboration with Product, Analytics, Content, and Design teams.

Develop and maintain high-load Java backend applications across the full lifecycle. Design REST APIs, integrate services, write SQL and database migrations, optimize scalability, and ensure code quality. Build distributed, cloud-native systems using Spring Boot, Kafka, Docker, and Kubernetes. Collaborate with frontend and DevOps teams while testing, debugging, and supporting production code.

Leads and mentors a LATAM design team, overseeing creative reviews, quality, workflows, brand standards, and the LATAM Design Playbook. Researches regional trends and market behavior to develop data-driven promotional concepts. Creates and adapts digital assets, performs retouching and compositing, integrates 3D and stock assets, and analyzes performance metrics. Collaborates cross-functionally with marketing, graphic design, and motion teams while exploring AI-powered tools and emerging creative technologies.

Manage and optimize Smartico bonus, loyalty, gamification, tournaments, and mini-game mechanics. Configure triggers, rewards, integrations, and event tracking; monitor engagement, participation, redemption, retention, and LTV metrics; identify optimization opportunities; collaborate with Product, Tech, CRM, and BI teams; perform QA testing; and maintain detailed configuration, logic, and payload documentation.

The Product Manager will develop product strategies, conduct research, collaborate with teams, and monitor product performance while ensuring alignment with company goals.

Create promotional visuals using advanced photo manipulation and retouching, collaborate with teams, and enhance 3D renders for marketing campaigns.

The VIP Account Manager will build and maintain relationships with French-speaking VIP customers, providing tailored service and support, addressing inquiries, and collaborating on strategies for customer retention.

The Product Manager will drive product development by executing strategies, collaborating with cross-functional teams, and analyzing performance indicators to enhance product success.

The Lead Brand Designer will develop brand assets, ensure brand consistency, mentor designers, and collaborate on brand storytelling.