Jobs at Neo Group

Manage and optimize Smartico bonus, loyalty, gamification, tournaments, and mini-game mechanics. Configure triggers, rewards, integrations, and event tracking; monitor engagement, participation, redemption, retention, and LTV metrics; identify optimization opportunities; collaborate with Product, Tech, CRM, and BI teams; perform QA testing; and maintain detailed configuration, logic, and payload documentation.

Produces, localizes, proofreads, and edits Portuguese content for CRM, SEO, social media, websites, apps, promotions, and marketing campaigns targeting Mozambique. Ensures cultural accuracy, brand consistency, regulatory compliance, and responsible gaming messaging. Collaborates with Marketing, CRM, Product, Customer Support, Payments, VIP, and Design teams while managing multiple assignments and deadlines.

Manages relationships with high-value VIP customers, providing personalized service, recommendations, offers, and issue resolution. Coordinates with cross-functional teams on exclusive events, promotions, and rewards. Monitors customer activity, analyzes behavior, and develops strategies to improve engagement, acquisition, satisfaction, and retention. Requires fluent Portuguese and English, prior VIP account management or comparable customer-facing experience, strong communication and problem-solving skills, multitasking ability, and analytical capability. iGaming experience is preferred.

Create Spanish-language CRM, SEO, social media, email, push notification, and in-app marketing content for international iGaming markets. Adapt global campaigns, maintain brand voice and regulatory compliance, and collaborate with CRM, SEO, and design teams. The role requires strong Spanish and English communication, excellent editing and proofreading, familiarity with iGaming terminology, proficiency with marketing and CRM tools, and the ability to manage multiple projects and deadlines independently.

Manage an English-speaking VIP customer portfolio on behalf of a major client. Build relationships, provide personalized offers and support, resolve account issues, analyze VIP behavior, and collaborate cross-functionally on events, promotions, rewards, acquisition, and retention strategies. The role requires excellent English communication, customer service, problem-solving, multitasking, and analytical abilities, with iGaming or fast-paced industry experience preferred.

Creates polished promotional visuals, key visuals, and marketing campaign assets by combining photography, 3D renders, effects, and advanced retouching. Responsibilities include compositing, color grading, lighting adjustments, visual storytelling, concept development, 3D integration, and adapting creative assets for multiple formats and platforms. Collaborates with designers, 3D artists, and motion teams while maintaining high visual quality and consistency.

Create and refine 3D assets, icons, environments, characters, and graphical elements for products, brands, promotional materials, and marketing campaigns. Model, texture, light, and render assets using 3D software and rendering engines while maintaining brand consistency and visual style. Interpret briefs, contribute to creative concepts and brainstorming, apply post-production techniques, and stay current with 3D design trends. Collaborate effectively in a fast-paced team environment.

Operate and maintain Linux infrastructure, Proxmox VE clusters, virtual machines, storage, networking, backups, and disaster recovery processes. Plan production maintenance, upgrades, migrations, and high-risk changes with rollback procedures. Troubleshoot compute, storage, operating system, and network issues, while automating recurring tasks with Ansible and scripting. The role also supports infrastructure reliability, documentation, monitoring, and operational simplicity in a remote engineering environment.

Designs and operates reusable infrastructure platforms, automates provisioning and lifecycle management, integrates Kubernetes, CI/CD, networking, databases, secrets, and observability systems, and improves reliability and developer experience. The role investigates complex production issues, develops internal tooling and APIs, establishes infrastructure standards, and collaborates with development, DevOps, SRE, security, and infrastructure teams.

Lead the development and evolution of visual identities across brands and products. Establish brand guidelines, direct creative projects, review design quality, create brand communication materials, and ensure consistent visual execution across marketing, SMM, CRM, and product channels. Collaborate with stakeholders and design teams while mentoring designers and supporting a cohesive, brand-focused design practice.

Build and evolve platform infrastructure through automation, reusable provisioning capabilities, internal tooling, APIs, and declarative workflows. Operate Kubernetes and production systems, improve reliability and observability, integrate infrastructure ecosystems, investigate complex incidents, and contribute to architecture and technical design. Collaborate with engineering, DevOps, SRE, database, security, and infrastructure teams while documenting standards and improving developer experience.

Manage and maintain Linux infrastructure, Proxmox VE clusters, virtual machines, storage, backups, and disaster recovery processes. Plan and execute production maintenance, system upgrades, migrations, and high-risk changes with rollback procedures. Troubleshoot compute, storage, operating system, and networking issues. Automate operational tasks using Ansible and scripting while supporting reliable, well-documented infrastructure operations.

Maintain Linux infrastructure, Proxmox VE clusters, virtual machines, storage, networking, backups, and disaster recovery processes. Plan production maintenance, upgrades, migrations, and high-risk changes with validation and rollback procedures. Automate operational tasks using Ansible and scripting, troubleshoot compute, storage, operating system, and network issues, and support reliable infrastructure operations.

Build and operate scalable platform infrastructure, automate provisioning and lifecycle workflows, integrate Kubernetes, CI/CD, networking, secrets, databases, and observability systems, and improve reliability and developer experience. The role involves architecture, infrastructure troubleshooting, internal tooling, documentation, and cross-functional collaboration across engineering, security, SRE, and infrastructure teams.

Create and refine high-quality 3D assets, environments, characters, icons, and graphics for products, brands, promotions, and marketing campaigns. Model, texture, light, and render assets while maintaining visual consistency and brand alignment. Interpret briefs, contribute to creative concepts, collaborate with the design team, and stay current with 3D tools and trends.

Coordinates projects and daily work across Content and Design teams, managing priorities, deadlines, dependencies, workloads, and blockers. Supports team leads, improves processes, configures Jira workflows and automations, prepares operational reports, and identifies opportunities to apply data and AI to internal workflows. The role also collaborates with department heads and stakeholders to maintain alignment and improve operational efficiency.

Manage a French-speaking client portfolio in a European market by coordinating cross-functional Content and Design teams, monitoring regional performance, optimizing websites and affiliates, analyzing market data, configuring Jira workflows, improving processes, and supporting AI integration. The role also oversees reporting, workload planning, localization, promotional initiatives, and stakeholder alignment.

As a Loyalty Manager, you'll enhance relationships with VIP players, manage portfolios, execute retention campaigns, and monitor player behavior to drive engagement and loyalty.

Develop and maintain high-load Java backend applications across the full lifecycle. Design REST APIs, integrate services, write SQL and database migrations, optimize scalability, and ensure code quality. Build distributed, cloud-native systems using Spring Boot, Kafka, Docker, and Kubernetes. Collaborate with frontend and DevOps teams while testing, debugging, and supporting production code.

The Product Manager will develop product strategies, conduct research, collaborate with teams, and monitor product performance while ensuring alignment with company goals.