Neighborly
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The Franchise Candidate Qualifier will identify and qualify potential franchise owners through outbound sales calls, utilizing various sources and strong communication skills. The role includes coordinating with staff, using business software for tracking leads, and managing territory demographics.
The Technical Product Manager will define product vision and strategy, collaborate with stakeholders, lead product initiatives for enterprise services such as payments and user management, and manage the product lifecycle while ensuring high-quality delivery and meeting regulatory standards.
The Sr. Manager, Content and Social Media leads the development and execution of content strategies for demand generation in franchising. Responsibilities include creating engaging content, managing social media strategies, analyzing marketing data, optimizing lead generation, and collaborating with franchise stakeholders to improve outcomes.
The Listing Coordinator manages the listing process for franchise owners interested in selling their businesses, ensuring clear communication, providing education on the resale process, and delivering exceptional customer service. This role also focuses on improving tools and processes for efficiency.
As a General Accounting Manager, you will manage the accounting systems and ensure timely financial closings. Responsibilities include reconciling accounts, reviewing operating P&Ls, collaborating with finance and other departments, and leading a team to improve processes and efficiency.
As a Technical Specialist, you will support franchise owners in understanding software systems like Point of Sale, Email, and CRM. Responsibilities include software migrations, enhancements documentation, and providing training materials. The role requires strong analytical skills, customer focus, and proficiency in various software tools.
As a UX Lead, you will mentor junior designers, lead UX strategy, develop style guidelines, conduct user research, and ensure consistency in designs across Neighborly's digital products, while focusing on accessibility standards and user experience best practices.
The Sr. Local Performance Marketing Specialist will track and coach franchise owners on their marketing plans, monitor performance metrics, and develop reporting on franchise participation to drive leads and revenue. They will also present marketing plans and support managers in performance analytics.
As a Total Rewards Manager, you will design and implement benefits and recognition programs, partner with brokers to develop benefits policies, identify improvement opportunities, and ensure compliance with compensation laws while managing a team and supporting associates with their benefits inquiries.
As a National Accounts Representative, you will provide excellent customer care, manage project delivery, handle inbound and outbound communications, monitor work queues, and assist team members at the call center. The position encourages collaboration and successful delivery of services to customers.
As a Customer Retention Specialist, you will manage projects, support franchisees, optimize operations, analyze data, and communicate with stakeholders to enhance customer retention and franchise performance.
The Franchise Developer will identify and qualify potential franchise owners, guiding them through the decision-making process and ensuring successful partnerships. They will generate leads, conduct evaluations, communicate franchise advantages, attend trade shows, and collaborate with internal teams while achieving monthly closing goals.
The Administrative Assistant supports Franchise Developers by managing paperwork, updating reports, booking travel, and performing clerical tasks. They contribute to team events and communicate effectively with various stakeholders, ensuring smooth operations and timely completion of tasks.
As a Sr. Local Performance Marketing Specialist, you will monitor and coach franchise owners on local marketing strategies, analyze performance metrics, and support the development of marketing plans to drive customer growth. Your role involves presenting marketing strategies and ensuring franchise partnerships meet acquisition and revenue goals.
As a Help Desk Agent, you will provide first level support to all franchise-facing technology by responding to requests via phone, email, or chat. You'll assist in product training, document resolutions in the ticketing system, and ensure timely issue resolution in accordance with SLA.
The Contract Administrator supports the legal department by managing franchise contracts and ensuring compliance with relevant laws. Responsibilities include preparing closing documents, conducting administrative tasks, and maintaining accurate records of legal documents. Communication with franchisees and attorneys is essential, along with excellent organizational skills.
The Brand Marketing Manager will collaborate with various teams to develop and execute brand marketing strategies, manage digital and social media presence, create marketing content and assets, and oversee local marketing resources to enhance brand performance and support campaigns.