Jobs at Neighborly

Lead systems strategy and operations for a franchise brand, owning POS/CRM/ERP/call center platforms, vendor management, integrations, escalation, roadmaps, dashboards, and training to improve reliability, adoption, and data-driven decisions.

As a Sr. Product Manager, you'll define Neighborly's strategy for local listings and reputation management, optimizing presence across platforms, managing teams, and driving performance through analytics and technology.

Provide responsive support to franchise owners by troubleshooting marketing platforms, responding to support requests via phone/email/video, documenting tickets and resolutions, and training users on marketing systems and tools.

Provide administrative and operational support for franchise audits: compile, analyze, and verify data for compliance; coordinate audits with franchise owners and external auditors; use Microsoft and franchise systems to gather/share information; track audit progress, follow up on issues, and maintain confidentiality.

The Sr. Technical Product Manager will drive product vision, collaborate with stakeholders, manage product lifecycle, and ensure technical requirements are met while leading agile teams for product delivery and improvement.

The Compensation Manager leads compensation program management, provides strategic guidance to HR and leadership on pay decisions, and implements incentive structures while ensuring compliance with compensation frameworks.

The Systems and Training Manager oversees operational support, maintains SOPs, manages documentation, and delivers training to franchise owners and internal teams.

Lead enterprise BI across multiple brands: develop dashboards and executive scorecards (preferably QuickSight), define and govern KPIs/OKRs, ensure a single source of truth, partner with business and tech teams, drive data governance and quality, and collaborate with analytics engineering on scalable data pipelines.

The Client Integration Specialist guides new owners through onboarding and training, ensures service setup is complete, and provides solutions tailored to franchise needs.

As an Applications Developer, you will develop and maintain custom software, ensuring timely completion of tasks and effective communication of application design and architecture.

The Franchise Candidate Qualifier identifies potential franchise owners, conducts outbound calls, and qualifies leads, utilizing various software and sales skills.

Support analysis and optimization of end-to-end transactional customer journeys; document workflows and journey maps; gather requirements and collaborate cross-functionally; assist with POS system updates, testing (UAT), process documentation, and data analysis to generate insights for continuous improvement.

The role involves overseeing paid media strategies for the brand, ensuring effective ad placements and maximizing ROI.

Support development, testing, and deployment of AI/ML solutions. Prepare and analyze data, assist model training and evaluation, research emerging AI tools, collaborate with product and engineering, build reports and dashboards, and document experiments and implementations.

Lead integrated paid, owned, and SEO media strategy with AI-driven discovery and LLM optimization. Translate business goals into KPI-driven media plans, build AI-powered frameworks for franchise media, scale AI applications for audience targeting and content, and partner with Product/Martech/Data to enable machine-readable discovery and agency performance.

The User Experience Lead will define UX requirements, develop designs and prototypes, and collaborate with teams to deliver engaging design solutions that align with business goals.

Part-time internship developing and maintaining custom applications using Microsoft .NET/C#, implementing SOAP and REST APIs, researching and recommending solutions to meet business requirements, and working autonomously within a hybrid team environment.

Develop and maintain custom software applications, ensuring timely task completion while documenting design and communicating with peers. Requires 4+ years in application development with knowledge in Microsoft.Net and strong SQL skills.

Design, implement, maintain, and optimize enterprise databases (SQL Server/PostgreSQL). Ensure performance, security, availability, backups, disaster recovery, migrations, and documentation. Collaborate with developers and IT, lead other DB staff, and communicate with business and senior stakeholders.

Design, develop, and maintain custom applications using Microsoft .NET and front-end technologies. Build solutions from technical requirements, document architectures, implement APIs (SOAP/REST), write SQL queries/stored procedures, and collaborate with business and IT stakeholders to research and recommend solutions.