Benefit and Leave Administrator
Are you looking for a place where you can bring your skills and passion?
Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As a Benefit and Leave Administrator on the Total Rewards team, a typical day for you will include:
Program Administration & Open Enrollment: Manage all associate benefit programs, such as group health, flexible spending accounts, and life insurance. Support the planning and execution of the annual benefits open enrollment.
Data Integrity & Financial Management: Ensure accurate benefits enrollment in the HRIS system by performing regular quality checks and reconciling vendor reports. Manage financial processes including invoice entry, budget tracking, and monthly audits.
Compliance & Employee Support: Assist in ensuring compliance with government regulations and manage timely reporting. Respond to benefits inquiries from managers and associates and develop communication tools to enhance understanding of the company's benefits package.
Process & Resource Management: Oversee the benefit severance process with HRBPs and COBRA administrators. Maintain and update benefit-related resources such as FAQs and intranet content.
Leave of Absence Management: Manage the full life cycle of leave of absence programs—including FMLA, ADA, personal leave, bereavement, jury duty, and workers’ compensation—from initial notice through the return-to-work process. This involves effectively interpreting FMLA and ADA implications , ensuring compliance with federal and state regulations , and communicating leave procedures and required documentation to associates
Bring your skills and be inspired to achieve success. (Required qualifications)
Experience: A minimum of 4 years of HR and/or prior benefits administration experience required.
Skills:
Exceptional customer service and communication skills.
Highly organized, detail-oriented, and able to work independently.
Proficient in Microsoft Office, especially Excel (formulas and pivot tables).
Experience with an HRIS/Payroll system (e.g., Workday, ADP) is preferred.
Familiarity with self-funded health plans and HSAs is strongly preferred.
Strong analytical mindset with a focus on process improvement.
A sense of humor.
Education: A Bachelor’s degree in HR or a related field is preferred. PHR, SHRM-CP, or CEBS certification is a plus.
Schedule / in-office requirements: Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.
Our office locations are at:
500 E John Carpenter Fwy, Irving, Tx
1010 N University Parks Drive, Waco, Tx
Bring your goals and be enabled to reach them.
Competitive Pay: Competitive pay commensurate with experience, plus equity and bonus opportunities.
Schedule: Full-time, Monday - Friday 8AM – 5PM
Benefits: Check out our benefits offerings here: Neighborly Benefits https://flimp.live/myneighborlybenefits
Financial Benefits: Associate Equity Plan
Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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Brand:
Neighborly - USA Shared ServicesSimilar Jobs
What We Do
Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.
