Jobs at Mudah.my

Own end-to-end UX research across buyer and seller marketplace journeys. Conduct interviews, usability tests, concept and prototype validation, and journey mapping; synthesize findings into actionable product recommendations; establish repeatable usability testing; build reusable insight assets; connect qualitative research with behavioral analytics; and influence product prioritization and design decisions through clear stakeholder communication.

Engage inbound and outbound automotive leads through phone and WhatsApp, understand customer needs, recommend vehicles, overcome objections, and close fully digital sales. Coordinate inspections, test drives, dealers, financing partners, and customer appointments while maintaining accurate CRM records. Ensure transparent pricing, financing information, privacy compliance, and effective issue escalation. The role requires strong telesales performance in a high-volume, target-driven environment and involves hybrid office work, rotational shifts, and a 12-month contract.

Reviews user-submitted text, images, videos, and listings for compliance with platform policies. Identifies and removes or escalates misleading, spam, fraudulent, or prohibited content while meeting quality, productivity, KPI, and SLA targets. Researches marketplace trends, collaborates on ambiguous cases, provides policy feedback, and participates in training and quality initiatives. The role requires English and Malay communication, attention to detail, high-volume task management, rotational shifts, and hybrid office work.

Leads backend system design and implementation, establishes engineering standards, reviews architecture and code, champions AI-first development and agentic workflows, improves reliability and productivity, and mentors engineers. The role requires scalable distributed application development, API design, testing, CI/CD, cloud systems, database fundamentals, and technical leadership across engineering teams.

Lead Corporate IT strategy, standards, operations, and transformation across Carousell Group’s distributed Southeast Asian teams. Modernize enterprise tooling, implement security and identity controls, adopt AI-assisted IT operations, manage budgets and vendors, and improve employee experience. The role partners with CTOs and cross-functional teams while developing multicultural IT leaders and scaling operations across multiple countries.

Create and curate brand content for Instagram, TikTok, Facebook, and the website; identify trends, develop viral content ideas, manage online communities, propose campaigns and partnerships, support content calendars, and use AI tools to improve creative workflows and engagement.

Supports the Marketing team in planning content calendars, researching social trends, developing viral content ideas, and creating content across Instagram, TikTok, Xiaohongshu, Facebook, and the website. Manages TikTok communities, including comments and direct messages; contributes to creative briefs, copywriting, partnership leads, and AI-assisted workflows. The role also supports ad hoc marketing initiatives and requires on-camera content creation.

Design user-centered product experiences through research, data analysis, wireframes, interfaces, prototypes, user flows, and design systems. Apply AI tools in research and design workflows, collaborate with product managers, engineers, and analysts, and communicate design decisions to stakeholders. The role requires strong UI skills, a portfolio, Figma proficiency, and an ownership mindset.

Own performance marketing reporting, data analysis, and campaign optimization across Meta, Google, and TikTok Ads. Build CRM lifecycle campaigns and automation flows using push notifications, email, Zalo ZNS, and Onflow. Research new growth channels, propose experiments, and coordinate with Design, Brand, Product, and Data teams. The role requires hands-on ownership, basic SQL, analytical thinking, CRM or marketing automation experience, clear communication, and curiosity about applying AI to marketing.

Supports brand marketing across paid media, social channels, KOL and influencer partnerships, community management, rewards programs, livestreams, and content production. Tracks campaign performance, analyzes reach and engagement metrics, prepares rationale reports, recommends optimizations, manages owned channels, and coordinates vendors, freelancers, and creators across multiple brands.

Build and deploy AI-powered skills, workflows, and agents for internal teams. Clarify ambiguous problems, prototype solutions, make architecture and cost-latency-security tradeoffs, debug production issues, and measure business outcomes. Collaborate across functions while ensuring solutions are maintainable, secure, and reusable.

Build, deploy, and own backend services and microservices serving millions of users. Design reliable, performant systems; participate in design reviews; ship AI- and LLM-powered features; improve service reliability and reduce technical debt. Contribute through code reviews, testing, shared tooling, and libraries while using AI agents responsibly in daily engineering workflows.

Six-month Recommerce Business Intern supporting regional marketplace growth through data analysis, dashboard reviews, pricing and promotion modeling, GTM programs, campaign execution, delivery cost reconciliation, partner coordination, and cross-functional operations. The role uses AI tools to synthesize insights, improve reporting, and automate processes while supporting marketing calendars and performance evaluations.

Leads Carousell Group’s platform engineering, infrastructure, SRE, and data engineering organizations. The role sets technical direction for scalable distributed systems, reliability, observability, developer productivity, AI-native engineering adoption, cloud cost optimization, and infrastructure strategy. It manages engineering leaders and distributed teams, develops senior technical talent, drives multi-year initiatives, and partners with executives across markets to balance platform quality, reliability, velocity, and cost.

Support multi-market marketing campaigns across Southeast Asia, including campaign setup, audience segmentation, internal communications, user education, and performance analysis. Develop ideas to improve engagement and conversions, collaborate with design teams on landing pages and creative assets, and use AI tools to streamline workflows, insights, and content adaptation.

Full-time Customer Success Intern supporting enterprise and strategic merchants through onboarding, issue resolution, product adoption, optimization planning, engagement monitoring, churn-risk identification, CRM recordkeeping, and feedback collection. The role collaborates with sales representatives on renewals and expansion opportunities while using AI-powered tools and analytics to improve merchant outcomes.

Six-month full-time Marketing Intern supporting social media management, content creation, automotive event coverage, editorial scripting, campaign execution, competitor analysis, and marketing performance tracking. The role involves shooting and editing photos and videos, creating reels, managing audience engagement, presenting on camera, coordinating with internal teams and agencies, and using AI tools for content ideation and production.

Supports e-commerce store growth and monthly KPI performance by photographing, measuring, editing, and uploading merchandise. Assists with order fulfillment, warehouse management, delivery coordination, logistics, feedback recording, and issue escalation. Works with the Malaysia e-commerce operations team and commits full-time for six to seven months starting December 2026 or January 2027.

Support marketing campaigns across in-app, social media, and other channels. Create and execute social content, manage RedNote activities, coordinate marketing assets, monitor campaign performance, report data insights, and optimize CRM-based in-app campaigns. Use AI tools for ideation, copywriting, and analysis while contributing to day-to-day marketing operations.

Support marketing campaigns across in-app and external channels, manage social media content, create and edit videos, coordinate marketing assets, report campaign data, analyze user engagement, generate insights, and use AI tools for brainstorming and copywriting. The role also provides operational support and requires full-time availability for a six-month internship beginning January 2027.