Jobs at Mudah.my

Own quarterly forecasting and annual budgeting, prepare financial reports and variance analyses, build dashboards and models, and provide finance partnership to commercial, product, and marketing teams. The role supports pricing, cost management, resource allocation, group reporting, and strategic decisions while improving FP&A processes through automation and driver-based planning.

Lead the technical direction of Carousell’s Core Marketplace engineering team. Design and build scalable, highly available systems; lead complex cross-team projects; make architecture decisions; write production code; improve engineering processes and developer productivity; reduce technical debt; collaborate with product and design teams; and mentor engineers while delivering impactful marketplace features.

Create and manage social media content for Mudah and Carousell across Facebook, Instagram, TikTok, and emerging platforms. Responsibilities include trend monitoring, content calendar ownership, livestreams, on-camera appearances, community engagement, influencer coordination, campaign support, and monthly performance reporting. The role uses social listening and analytics to improve engagement, follower growth, video views, and timely trend-based content execution.

Own the data platform product roadmap and prioritize shared capabilities across consuming teams. Define personalization, ranking, and recommendation platform models; partner with engineering on APIs, serving performance, feature pipelines, and experimentation. Establish platform success metrics, SLAs, observability, and guardrails while driving adoption across teams. Resolve competing stakeholder priorities and translate ambiguous requests into actionable product requirements.

Design, build, operate, and improve backend services and microservice frameworks for a large marketplace platform. Manage project priorities, deadlines, and deliverables while improving engineering efficiency through shared libraries, tooling, and platform capabilities. The role requires strong backend development experience, familiarity with distributed systems and event-driven architecture, proficiency in Go or other general-purpose languages, experience with multiple data systems, and Docker and Kubernetes expertise.

Own the end-to-end development of consumer-facing marketplace products for the Vietnam market. Responsibilities include product discovery, user research, roadmap ownership, requirements definition, experimentation, metric tracking, and cross-functional delivery with business, design, and engineering teams. The role focuses on seller tools and core features across Chợ Tốt’s product verticals, with an emphasis on business growth, customer success, AI integration, and rapid execution.

Build and deploy AI-powered workflows, skills, and agents for internal teams. Translate ambiguous business problems into working solutions, make architecture and cost-latency-security tradeoffs, debug production issues, and measure outcomes after launch. The role requires strong software engineering fundamentals, hands-on GenAI and agentic workflow experience, end-to-end project delivery, and the ability to work across front-end, backend, and data layers.

Own machine learning systems end to end, from problem framing and data ingestion through model training, serving, monitoring, retraining, and rollback. Build production services, APIs, and integrations; define evaluation and business metrics; and partner with product, design, and business teams. Set technical direction, make architecture and build-versus-buy decisions, mentor engineers, and deliver scalable ML-powered products with measurable user and business impact.

Drive go-to-market strategies, seller acquisition, conversion optimization, engagement, transaction frequency, and monetization initiatives for a digital property marketplace. Own features, campaigns, promotions, and seller-success programs while coordinating with marketing, product, sales, data, and technical teams. Build dashboards, monitor KPIs, analyze campaign performance, and generate insights to improve platform performance and user satisfaction.

Own and optimise CRM and lifecycle marketing campaigns across Mudah and Carousell. Manage customer segmentation, automated journeys, campaign calendars, multichannel communications, A/B testing, performance analysis, and CRM platform operations. Partner with Product, Data, Analytics, Content, Design, and Business teams to improve activation, engagement, retention, and reactivation. Develop scalable CRM playbooks, governance processes, and experimentation strategies across multiple brands and customer segments.

Supports end-to-end retail store operations, including customer service, inventory receiving and auditing, product testing and labeling, listings, trade-ins, deliveries, and product movements. Tracks operational performance and recommends improvements while gaining experience in inventory management, logistics, process improvement, and teamwork.

Works in partner stores selling and promoting new and pre-owned mobile devices through in-store and online channels. Assists customers with sales, trade-ins, and product questions; performs data entry and administrative tasks; picks, packs, stocks, and displays electronics; and maintains an organized store. Requires retail experience, communication skills, basic computer and POS knowledge, and willingness to learn mobile devices and diagnostics.

Provide regional guidance on data protection laws, privacy risk assessments, personal data management plans, policies, training, and breach response. Collaborate with legal, engineering, product, and business teams to embed privacy and cybersecurity practices. Monitor regulatory developments and emerging threats, support customer data requests, improve privacy processes, and potentially serve as Data Protection Officer and regulator liaison for subsidiaries.

Own Carousell Hong Kong’s daily social media content calendar across multiple platforms. Plan, shoot, edit, and publish short-form videos, graphics, copy, user-generated content, and community posts. Monitor discussions and sentiment, respond to users, route issues through automated triage workflows, manage creators and usage rights, and produce performance reports. The role requires fluent Cantonese and Traditional Chinese, familiarity with Hong Kong’s social landscape, and a six-month commitment of four to five workdays weekly.

Provide regional privacy and data protection guidance across multiple markets. Responsibilities include monitoring laws, conducting privacy and security risk assessments, maintaining personal data management plans, supporting breach response, advising cross-functional teams, delivering training, handling customer data requests, and acting as a data protection officer and regulator contact for subsidiaries.

Create and manage branded social media content for Carousell Luxury across Instagram, TikTok, Xiao Hong Shu, and other channels. Responsibilities include planning content calendars, developing video and static concepts, producing visual assets, posting daily, and optimizing content with the marketing team to improve engagement and meet KPIs.

Own Carousell Mobile Malaysia’s social media presence across Instagram, TikTok, Facebook, and other platforms. Plan content calendars, create and direct short-form content, develop channel strategy, monitor trends, and optimize performance using engagement and lead data. Support business growth initiatives and partnership pitches with content and brand input while working closely with the Malaysia lead.

Create user flows, wireframes, prototypes, and polished product designs that improve discoverability, conversion, and trust. Collaborate with product managers, engineers, and category leads; apply user research, feedback, analytics, and performance data; contribute to scalable design systems; and rapidly test and refine solutions.

Six-month finance internship supporting financial statements, ledgers, reconciliations, variance reporting, management reporting, internal controls, process improvements, system migration, and finance initiatives. The intern will also help implement new tools, improve accounting procedures, and support business growth while collaborating across teams.

Supports product managers with requirements gathering, sprint coordination, user stories, test cases, release notes, usability testing, product metrics, roadmap maintenance, and competitive analysis. Collaborates with engineering, design, operations, marketing, and customer support teams to support launches, resolve issues, gather feedback, and improve platform usability and performance.