Jobs at Mudah.my

Own the platform product roadmap for internal tools used by sales, support, operations, and moderation teams. Lead AI-driven automation, agents, copilots, and productivity improvements while measuring efficiency and quality gains. Also oversee reliable, compliant checkout and billing, plus integrations across Mudah, third-party services, and Carousell Group. Partner with engineering, finance, payment providers, and cross-functional stakeholders to build scalable, reusable platform capabilities.

Monitor and improve sales operational systems, including dashboards, CRM, call center processes, and protocols. Track sales and customer performance, identify issues, prepare reports, and recommend improvements. Gather product and competitor insights, coordinate add-on services, manage sales paperwork and customer payments, and complete ad hoc analyses and projects.

Design end-to-end marketplace experiences for buyers and sellers across discovery, listing, chat, and user lifecycle journeys. Partner with product managers, engineers, data, and business teams to define problems, use research and metrics, prototype solutions with AI tools, build scalable design systems, and deliver high-quality products through rapid release cycles. Measure shipped outcomes, iterate based on learning, and contribute to design excellence through critique and shared practices.

Develop and productionize machine learning models across search, recommendations, content moderation, trust and safety, computer vision, NLP, and marketplace features. Responsibilities include data preparation, feature engineering, model training, evaluation, A/B testing, pipeline ownership, and deployment. The role also involves multimodal understanding, semantic retrieval, ranking, and direct analysis of Traditional Chinese, Cantonese, and English marketplace data while collaborating with product managers, engineers, and data scientists.

Build and manage Carousell Luxury’s reseller and dealer partner network. Responsibilities include recruiting professional resellers, owning Brand Fair event planning, developing B2B partnerships, negotiating terms, designing partner processes, tracking performance, setting targets, and reporting results to leadership. The role requires commercial judgment, operational execution, and the ability to build scalable partnerships in an ambiguous, zero-to-one environment.

Supports corporate development through market and competitor research, M&A and partnership analysis, target screening, valuation, due diligence, financial modeling, investor reporting, data reconciliation, and post-merger integration. The intern will update five-year financial models, prepare investor presentations, automate reporting with AI tools, and assist with corporate strategy projects.

Perform bookkeeping, transaction monitoring, account reconciliation, statutory tax and authority reporting, audit coordination, intercompany invoicing, accounts receivable support, and month-end, quarter-end, and year-end closing activities. The role also supports the Finance Director and requires accuracy, accounting knowledge, English and Vietnamese communication, and proficiency with finance and office software.

Supports REFASH’s social media and content marketing by planning content calendars, identifying trends, creating platform-specific content, assisting with events and livestreams, developing creative briefs, responding to customer inquiries, coordinating cross-market campaigns, adapting copy, using AI tools, and supporting offline sales events. The role also involves partnership opportunities, inventory processing, and on-camera content creation.

Build and maintain Python and SQL-based data pipelines, dashboards, automation, internal tools, Shopify storefronts, pricing systems, and social-commerce integrations. Troubleshoot order, payment, and data issues; produce leadership reporting; identify process improvements; and partner with cross-functional teams to deploy reliable automation solutions.

Six-month Android engineering internship responsible for building and deploying buyer and seller features, optimizing app performance and reliability, writing clean Kotlin code with unit tests, participating in code reviews, and collaborating with product, design, backend, and engineering teams. The role requires ownership from design discussions through implementation and deployment, strong Android framework knowledge, and use of AI-assisted development tools.

Own CarousellMOBILE’s sales growth and profitability across stores, websites, and online marketplaces. Manage conversion, merchandising, SEO, buyback growth, data analysis, competitor benchmarking, and online sales direction. Coach sales administrators, collaborate with Singapore’s retail team, and turn insights into measurable commercial results. The role is hybrid in Indonesia, follows Singapore hours, and requires regular travel to Singapore.

Own lifecycle and growth marketing for millions of marketplace users. Build personalized CRM journeys across push, in-app, email, inbox, and Zalo ZNS; manage rewards and feature-adoption campaigns; analyze funnels, cohorts, and experiments using SQL and dashboards; develop AI-assisted workflows; and optimize app acquisition and re-engagement advertising across major digital channels.

Build and scale Carousell’s luxury watch business in Singapore by sourcing inventory, evaluating and authenticating watches, negotiating purchases and consignments, selling to clients, and managing pricing, margins, sell-through, inventory, fulfillment, and after-sales. The role also designs operating processes, helps launch the first physical showroom, partners with Product and Marketplace teams, and supports future team growth.

Owns end-to-end UX research across buyer and seller marketplace journeys. Conducts interviews, usability tests, concept validation, prototype testing, and journey mapping; synthesizes findings into actionable product recommendations; partners with Product, Design, and Analytics teams; establishes repeatable usability testing; connects qualitative insights with behavioral data; and builds reusable research assets that improve product decisions.

Six-month Finance Intern supporting financial statement and ledger reviews, variance analysis, intercompany reconciliation, management reporting, process improvements, systems migration, and internal controls. The role collaborates across teams to implement tools, improve accounting procedures, and support business growth.

Supports daily accounting and finance operations, including transaction entry and reconciliation, financial document management, basic tax administration, month-end and year-end closing, monthly reporting, and auditor coordination. The role requires accounting knowledge, Excel proficiency, strong analytical and communication skills, and the ability to work independently and collaboratively.

Build and ship full-stack features across frontend, backend, and data layers under senior-engineer guidance. Use AI coding tools, write tested production code, participate in reviews, and support features from specification through release and monitoring. Debug performance issues, work with CI/CD, testing, observability, and cloud infrastructure, and collaborate with product, design, QA, and engineering teams.

Engage inbound and outbound automotive leads through phone and WhatsApp, understand customer needs, recommend vehicles, overcome objections, and close fully digital sales. Coordinate inspections, test drives, dealers, financing partners, and customer appointments while maintaining accurate CRM records. Ensure transparent pricing, financing information, privacy compliance, and effective issue escalation. The role requires strong telesales performance in a high-volume, target-driven environment and involves hybrid office work, rotational shifts, and a 12-month contract.

Leads backend system design and implementation, establishes engineering standards, reviews architecture and code, champions AI-first development and agentic workflows, improves reliability and productivity, and mentors engineers. The role requires scalable distributed application development, API design, testing, CI/CD, cloud systems, database fundamentals, and technical leadership across engineering teams.

Lead Corporate IT strategy, standards, operations, and transformation across Carousell Group’s distributed Southeast Asian teams. Modernize enterprise tooling, implement security and identity controls, adopt AI-assisted IT operations, manage budgets and vendors, and improve employee experience. The role partners with CTOs and cross-functional teams while developing multicultural IT leaders and scaling operations across multiple countries.