Jobs at Moneybox

Lead end-to-end product for Moneybox Advice: define success metrics, find and scale product-market fit, design customer journeys, shape decisioning and operational models, ensure regulatory compliance and consumer protection, and drive commercial performance across technology, human advisors and compliance.

Own and orchestrate Moneybox's 8-week engineering delivery cadence across squads: map dependencies, surface risks early using data, build centralised roadmap reporting, coach delivery leads, manage engineering workload data for financial planning, and coordinate high-severity cross-functional incidents to ensure predictable, visible delivery.

Owner of day-to-day customer operations for transfers, payments, and LISA withdrawals. Provide proactive phone and email support, liaise with providers and solicitors, resolve mismatches, escalate issues, capture feedback, and drive operational improvements while supporting internal projects and teammates.

Hands-on Senior QA Engineer responsible for ensuring quality across Moneybox products. Act as sole QA on squads, define testing and release strategies with stakeholders and Compliance, drive automation and AI tooling, assess test automation suitability, run cross-functional meetings, mentor QA team members, and represent the company externally.

Lead mixed-methods UX research to inform product decisions across discovery, evaluative testing and go-to-market monitoring. Design and run large-scale quantitative surveys, use AI-augmented workflows for synthesis and analysis, partner with analytics and cross-functional teams, mentor others, and communicate actionable insights that tie to customer and commercial outcomes.

Lead Moneybox's Compliance function delivering second-line assurance and pragmatic regulatory advice across FCA-regulated products. Manage and develop the Compliance team, oversee assurance, reporting to senior committees and the Board, engage with the FCA, drive regulatory improvements, and work cross-functionally with Product, Financial Crime and Risk teams.

Lead end-to-end iOS feature delivery, shape platform architecture, migrate UIKit to SwiftUI, apply Swift Concurrency, manage CoreData persistence, ensure accessibility, adopt AI tools responsibly, mentor engineers, and support CI/CD and release processes within a hybrid UK-based team.

Design high-quality, mobile-first product experiences across iOS, Android and responsive web. Own interaction, visual design, motion, and design system work; partner with Product, Content, Marketing and Engineering to turn data and research into measurable, accessible (WCAG AA) experiences that drive conversion and engagement.

Lead design for Savings, Investing and Pensions experiences end-to-end. Tackle ambiguous fintech problems, prototype, validate with users, ship native mobile and responsive web features, contribute to design system, and champion AI-first design while partnering with Product and Engineering to drive measurable outcomes.

Coordinate and execute end-to-end CRM lifecycle programs across email, in-app, push and on-platform messaging. Use segmentation and data to target users, run A/B tests, produce performance reports, optimise campaigns, and collaborate with Product, Marketing and Insight teams to drive engagement, retention and cross-sell.

Lead Moneybox's treasury strategy, operations and governance; optimise liquidity and returns within risk appetite; drive automation, regulatory reporting (ICARA, MIF), counterparty relationships, KPIs and risk frameworks; advise C-suite on funding, M&A and IPO readiness; mentor and build a high-performing team.

Lead a small team of squad leads to scale engineering capability while maintaining quality, reliability and regulatory compliance. Provide hands-on technical leadership for payments, money movement, interest and fee systems; drive architecture, engineering standards, delivery, and cross-functional collaboration. Ensure systems are correct, auditable, resilient and scalable while coaching leaders and keeping management overhead low.

Provide commercial legal support across the business: draft and negotiate IT and commercial contracts, advise on data protection and regulatory matters, update customer-facing terms, implement legal tech (AI-assisted review, CLM), manage external counsel, and deliver training while partnering with product, compliance and other stakeholders.

Lead design, build, and operation of cloud infrastructure and platform services in Azure. Own monitoring, incident response, root-cause analysis, IaC (Terraform), CI/CD improvements, cost optimisation, security and compliance controls, automation, runbooks, and mentoring to improve platform reliability and developer velocity.

Lead product development for Moneybox's Pension product, owning roadmap, discovery, requirements, and delivery. Collaborate with Engineering, Design, Compliance and stakeholders to improve onboarding, transfers, contributions, engagement and metrics. Use data and research to prioritise, iterate and ensure compliant, operationally robust customer experiences.

Own and deliver the People Operations roadmap, manage end-to-end employee lifecycle, optimise processes for automation and AI, own HRIS and People tech integrations (HiBob), ensure compliance (including SMCR), partner with Finance/Payroll, oversee service desk and benefits execution, line manage a People Coordinator, and manage vendor relationships to deliver scalable People Operations and excellent employee experience.