Jobs at Moneybox

Own and improve Moneybox’s data platform, including scalable pipelines, integrations, analytical models, data quality, observability, reliability, performance, and security. Lead significant architecture changes, ingest new data sources, guide engineers and analysts, and collaborate with Engineering, Insight, Information Security, and Compliance. The role requires autonomous technical ownership, production troubleshooting, and clear communication across technical and non-technical stakeholders.

Lead the independent compliance function for MBSCL, holding SMF16 and SMF17 responsibilities. Establish FCA-compliant monitoring, financial crime, CDD, and regulatory frameworks; oversee outsourced and intra-group arrangements; challenge advice-engine controls; advise on suitability and Consumer Duty; report to boards and committees; manage FCA relationships; and lead regulatory change and training.

Leads backend engineering delivery across multiple teams while remaining hands-on with production systems. Owns technical designs, roadmaps, operating models, and delivery dependencies; manages, coaches, and mentors engineers; and improves engineering standards and processes. The role requires designing, developing, releasing, and maintaining scalable, fault-tolerant software and partnering on technical and commercial decisions.

Hands-on Senior QA Engineer responsible for ensuring quality across Moneybox products. Act as sole QA on squads, define testing and release strategies with stakeholders and Compliance, drive automation and AI tooling, assess test automation suitability, run cross-functional meetings, mentor QA team members, and represent the company externally.

Leads Moneybox’s AI Platforms and AI Deployment function, owning platform strategy, governance, security, model hosting, scaling, costs, vendor management, and business enablement. Builds and manages a forward-deployed AI engineering team, establishes safe AI workflows and graduation standards, and partners with Tech Ops and Data Science on customer-facing AI. The role requires hands-on technical leadership, strategic planning, team building, and commercial accountability.

Lead Paid Social strategy and growth across Meta, TikTok, and emerging platforms. Manage substantial acquisition budgets across app and web funnels, develop channel roadmaps, drive creative testing with design teams, and support Investing and Pensions product growth. Optimize campaigns using CPA, customer value, ROI, and payback metrics while partnering cross-functionally with product teams, coaching junior marketers, and managing external partners.

Leads Google Ads, SEO, and GEO acquisition strategies across app and web funnels. Manages substantial budgets, bidding strategies, channel roadmaps, and organic growth initiatives. Serves as performance marketing lead for the Business Saver product, partnering cross-functionally with product, technology, content, and PR teams. Drives data-led customer acquisition, efficiency, payback, competitive positioning, partner management, and coaching of junior marketers.

Create and deliver advertising, social, CRM, campaign, digital, and print creative for Moneybox. Develop concepts, produce polished assets in Figma and Adobe Creative Cloud, maintain design systems and brand consistency, manage smaller projects, and support larger campaigns. Collaborate with marketers, creatives, motion designers, and stakeholders while presenting ideas, managing deadlines, and ensuring accessible, high-quality brand experiences.

Owner of day-to-day customer operations for transfers, payments, and LISA withdrawals. Provide proactive phone and email support, liaise with providers and solicitors, resolve mismatches, escalate issues, capture feedback, and drive operational improvements while supporting internal projects and teammates.

Lead business analysis for Moneybox’s Core Product domain, translating ambiguous priorities into requirements, process changes, options, and delivery plans. Own analysis across backend systems, operational workflows, third-party integrations, compliance, financial crime, and business architecture. Elicit stakeholder requirements, map current and future processes, produce audit-ready documentation, advise Product and Engineering, manage escalations, and support implementation in a regulated financial services environment.

Coordinate and execute end-to-end CRM lifecycle programs across email, in-app, push and on-platform messaging. Use segmentation and data to target users, run A/B tests, produce performance reports, optimise campaigns, and collaborate with Product, Marketing and Insight teams to drive engagement, retention and cross-sell.

Lead Moneybox's treasury strategy, operations and governance; optimise liquidity and returns within risk appetite; drive automation, regulatory reporting (ICARA, MIF), counterparty relationships, KPIs and risk frameworks; advise C-suite on funding, M&A and IPO readiness; mentor and build a high-performing team.

Manage a live caseload of pension searches and transfers, proactively contacting providers and customers to locate and complete transfers. Work to daily conversion targets, run short operational experiments, and escalate stalled cases until closed. Communicate professionally by phone and in writing while learning pension processes quickly.

Lead marketing measurement and martech data infrastructure: design attribution and incrementality experiments, build marketing data products and dashboards, govern marketing data models and integrations, partner with analytics and engineering teams, and deliver actionable insights to support media planning and budget allocation.