What you'll do
Build working relationships with our key providers - the right contacts, the right cadence, the right escalation route when something needs to move faster.
Map how transfers actually flow between us and each provider, end to end, and find where they get stuck.
Standardise how we submit information to providers, so cases move faster and with less back-and-forth.
Explore where providers are willing to flex their own requirements to make transfers smoother for customers.
Spend some early time working live cases yourself, and lightly steer a small team doing the same, so everything you build is grounded in the real work.
Create playbooks of processes that will be operated by the larger Pensions team in a scalable way.
Experience and skills
A track record of building relationships and processes from scratch, with minimal hand-holding.
Comfort holding both external relationships and a small internal team at once.
A data-literate, practical mindset
Financial services or operations background helpful, pensions experience or understanding a plus.
What’s in it for you?
Opportunity to join a fast-growing, award-winning and super ambitious company
Work with a friendly team of highly motivated individuals
Be in an environment where you are listened to and can actually have an impact
Thriving collaborative and inclusive company culture
Company pension scheme
Remote, or hybrid working environment
Private Medical Insurance
Health Cash Plan – cashback on everyday healthcare like dental and opticians
CycleSaver – save on bike-share subscriptions and have a more sustainable commute
Wellhub subscription to a variety of gyms and wellbeing apps
Enhanced parental pay & leave
25 days holiday + bank holidays
Remote, or hybrid working - our office is in London, by the Oxo Tower
Skills Required
- Track record of building relationships and processes from scratch with minimal hand-holding
- Ability to manage external relationships and a small internal team simultaneously
- Data-literate and practical mindset
- Financial services or operations background
- Pensions experience or understanding
What We Do
At Moneybox, we help you turn your money into something greater. Millions of us want to achieve more with our money. But whether we’re looking to save for a rainy day, grow our money, buy a home, or even build a retirement fund, we leave it at the bottom of our to-do lists because we're not sure how to get started. This isn’t surprising. We aren’t taught about financial planning at school, the wealth industry was built to serve a minority, and it often feels like banks don’t care about helping us achieve outcomes. To top it off, the financial services industry is fragmented and confusing. This means that our money often isn’t working hard enough and our goals are much harder to achieve. So, we made a solution. We've brought saving, investing, home-buying, and retirement services together into one simple app. So people can reach their goals and build wealth with confidence, whatever their starting point. We want to help people build wealth, but our mission goes beyond that. We believe that building wealth isn’t simply about accumulating more money. It’s about going after the life you want and enjoying it to the fullest, today and tomorrow. This is what it means to turn your money into something greater.
