Jobs at Miele & Cie. KG

Leads the long-term UX/UI direction for Miele’s digital products and connected services. Establishes scalable UX architecture, design systems, interaction standards, and quality processes across physical and digital touchpoints. Oversees portfolio priorities, resources, timelines, risks, and dependencies while balancing user, technical, and business needs. Develops an experienced multidisciplinary UX/UI team through leadership, coaching, and feedback, and collaborates with international stakeholders in German and English.

Manage day-to-day ecommerce website operations, including product and category updates, content maintenance, issue resolution, promotions, QA, SEO implementation, and platform maintenance. Translate business requirements into agency tickets, coordinate fixes and deployments, validate solutions, and support tracking implementation. The role collaborates with internal teams and external partners across retail or direct-to-consumer ecommerce operations.

Design and operate scalable, secure Microsoft Azure infrastructure and cloud-native platforms. Build and improve CI/CD pipelines, manage Docker and Kubernetes applications, implement monitoring and observability, troubleshoot production issues, perform root cause analysis, and enhance platform reliability. Collaborate with software engineers, product owners, and architects while documenting infrastructure, APIs, and service architecture.

Manage and optimize paid search and social campaigns across multiple markets to drive B2B lead generation and ecommerce conversion. Collaborate with local markets, brand, regional teams and agencies; analyze account health, produce reports, run A/B tests, present strategic recommendations, and manage partners to scale performance marketing.

Design, develop, and maintain enterprise Salesforce solutions using Apex, Lightning Web Components, Flows, APIs, and integrations with SAP and other platforms. Translate business requirements into scalable technical solutions, participate in architecture discussions and code reviews, support CI/CD and automated testing, and troubleshoot production issues. The role also focuses on platform stability, security, performance, reusable components, DevOps practices, and AI-assisted development.

Manage accurate accounting and controls, prepare monthly financial reports, analyze figures versus budget/forecast, handle tax and regulatory filings, liaise with shared service center, auditors and authorities, and propose process improvements across the Western Europe cluster.

Develop and execute internal digitalization content strategy, creating and editing articles, interviews, success stories, leadership pieces, newsletters, and business communications. Manage website and internal digital channels, coordinate multimedia content, and oversee editorial calendars, agencies, budgets, and content investments. Translate complex business topics into engaging content while applying strong governance, stakeholder management, proofreading, storytelling, and content analytics to improve quality and performance.

Lead design and rollout of SAP EWM solutions focused on Production Supply and Logistics. Analyze requirements, configure EWM processes (material staging, PMR, PSA, replenishment), integrate with S/4HANA and manufacturing modules, run Fit-to-Standard workshops, testing (FIT/SIT/UAT), cutover and hypercare, and provide technical leadership during global plant and HQ transitions.

Provide tailored product and service recommendations, inform customers about campaigns, manage store visual standards and cleanliness, register and maintain customer portfolio per data protection law, achieve sales and KPI targets, track sold products to delivery, greet visitors and serve refreshments, and maintain professional appearance.

Manage inventory across multiple stock categories, support sales operations, coordinate with 3PLs and stakeholders, oversee returns and stocktakes, develop KPI reporting, and drive inventory optimisation and operational improvements across New Zealand and Australian planning teams.

Coordinate Miele Professional’s Norwegian marketing strategy and execution across B2B customer segments. Manage local marketing plans, budgets, campaigns, content localization, digital assets, lead generation, brand awareness, events, trade fairs, trainings, and sales tools. Collaborate with regional marketing, sales, service teams, partners, and agencies to implement international initiatives for the Norwegian market, maintain accurate Norwegian-language content, and support customer acquisition and retention.

Leads the supply chain function, developing long-term strategy, improving logistics efficiency, managing costs, inventory, budgets, warehouses, S&OP processes, and external partners. Aligns supply chain activities with sales, marketing, regional, and global objectives; oversees execution, performance, and strategic initiatives; and develops a high-performing team across multiple businesses.

Provides personalized product advice and consultative sales in Miele’s premium Experience Centre. Responsibilities include demonstrating appliances, guiding customers from inquiry through purchase, achieving sales targets, maintaining product displays, supporting store operations, building customer relationships, and completing ongoing product training.

Provide personalized product advice and consultative sales in Miele’s premium Experience Centre. Build customer relationships, guide buyers from enquiry through purchase, demonstrate appliance features, achieve sales targets, maintain showroom presentation, support store operations, and develop product knowledge through training. The role requires retail, customer service, or consultative sales experience, strong communication and organization, and a proactive, results-driven approach.

Provide bilingual (French/English) technical support for residential appliances: resolve complex service issues, guide technicians on diagnostics and service procedures, support product launches, manage work orders and parts, identify quality trends, and drive continuous improvement in processes and documentation.

Plan and perform internal audits of business processes, projects and special topics worldwide; produce audit reports; develop and monitor remediation actions; present risk-focused results to executive management; and contribute to continuous improvement and modernization of audit processes and tools.

Manage financial reporting and projects across Belgium, Luxembourg, France and the Netherlands. Lead a team of five, oversee month‑end and year‑end closes, ensure accurate P&L, balance sheet and cash flow reporting, maintain tax, legal, intercompany and transfer pricing compliance, coordinate with shared service center and stakeholders, and drive harmonization and pragmatic process improvements across the cluster.

Lead accounting and financial reporting for the Western Europe cluster (BE, LU, FR, NL). Oversee month‑end/year‑end close, ensure compliant P&L, balance sheet and cash flow reporting, manage a team of accounting officers and credit controllers, coordinate with shared services, tax, legal and drive harmonization of processes and transfer pricing compliance.

Provide consultative retail sales at the Miele outlet: guide customers from enquiry to purchase and post‑sale support, demonstrate products, meet sales targets, and build long‑term client relationships via phone, email, and in‑store interactions.

Lead design, implementation, and optimization of SAP SD within an S/4HANA transition focused on end-to-end Order-to-Cash. Manage intercompany sales scenarios, perform SAP SD customizing, ensure integration with MM, FI, and optionally EWM, support testing, deployments, go-live, create functional specifications, and provide application support for international rollouts.