Jobs at Matillion

Manage a portfolio of enterprise SaaS customers, converting flexible billing customers to annual contracts and recovering at-risk accounts. Monitor usage, customer health, commercial status, and churn risk; develop remediation plans; close pricing and contract changes; and coordinate with technical, support, and product teams. Success requires customer relationship management, commercial judgment, technical fluency, CRM discipline, forecasting, and the ability to independently prioritize accounts and drive retention and revenue outcomes.

Drives revenue by prospecting outbound and inbound leads, qualifying opportunities, booking qualified meetings, and building relationships with enterprise decision-makers. Partners with Account Executives to target accounts, runs personalized outreach across calls, email, and social, manages inbound follow-up, represents the company at demand-generation events, and maintains accurate Salesforce data. The role requires quota attainment, AI tool familiarity, strong communication, organization, persistence, curiosity, and adaptability.

Leads Matillion’s EMEA partnerships strategy and team, managing system integrators, technology partners, and cloud partners. Owns partner-led pipeline, revenue, customer acquisition, and retention, while developing co-selling, go-to-market, enablement, governance, and executive relationship programs. Collaborates across Sales, Marketing, Customer Success, and Product, manages the partnerships budget, and drives regional growth aligned with global strategy.

Engineer and automate core IT systems, user lifecycle workflows, SaaS and hardware compliance, incident management, and service desk processes. Serve as the technical escalation authority, lead root-cause analysis, mentor support teams, manage vendors, deliver IT improvement projects, and provide technical leadership for company-wide events. The role focuses on creating scalable, secure, user-centric IT operations through scripting, no-code automation, process optimization, and permanent issue resolution.

Drive pipeline, revenue, and retention through Matillion’s US partner ecosystem, focusing on boutique system integrators and global system integrators. Build executive relationships, develop co-sell programs, enable partners, manage funded marketing and technical events, track performance using Salesforce and Tableau, and provide market feedback. Collaborate with Sales, Marketing, Customer Success, Product, and Solution Architecture while coaching other Partner Alliances Managers.

Provides hands-on technical leadership for Billing and Hub engineering teams. Owns billing-service architecture, including finance and CRM integrations, subscriptions, entitlements, and consumption. Leads architecture reviews, cross-team dependencies, and collaboration with Product, GTM, and Finance stakeholders. Develops and debugs backend systems using AI and agentic tools while mentoring engineers and guiding technical direction.

Leads technical sales and customer success activities for Matillion’s AI data automation platform. Diagnoses customer needs, delivers tailored demonstrations and proofs of concept, supports solution alignment, and helps customers onboard and adopt the platform. Builds trusted-advisor relationships, leads business reviews, identifies expansion opportunities, represents the company through technical evangelism, and channels customer feedback to Product and Engineering.

Own the full new-business sales cycle for enterprise accounts, from self-generated pipeline through closing six-figure net-new logo deals. Develop territory capture strategies with SDR, marketing, channel, product, and solution architecture teams. Build technology and consulting partner relationships, translate technical challenges into business value, manage enterprise contracts and RFPs, and consistently exceed acquisition targets.

Own end-to-end strategy, roadmap, prioritization, and commercial outcomes for a core data product area. Lead a team of Product Managers, remain hands-on with product discovery and specifications, maintain market and user insight, and align Engineering, Design, GTM, Customer Success, Marketing, executives, and customers. Establish quality standards, make technical trade-offs, and promote AI-enabled product development practices.

Develop, test, release, and maintain full-stack production services and applications. Build Java Spring microservices and React features, work with databases and cloud technologies, participate in code reviews and research projects, support CI/CD delivery, troubleshoot production issues, and mentor teammates while contributing to architecture, risk management, and continuous improvement.

The Enterprise Account Executive at Matillion drives revenue growth by identifying and closing enterprise customers, managing relationships, and achieving sales targets through collaboration and strategic efforts.

Leads the Billing engineering team as its senior technical authority, guiding delivery, design reviews, mentoring engineers, and owning third-party billing and marketplace integrations. Develops and supports production microservices, improves observability, participates in incident response and on-call rotations, and translates product requirements into technical direction. Collaborates with Finance, GTM, Data Science, and other teams on billing architecture and ML capabilities for Maia.

Own a major area of the Maia AI data automation product: define roadmap, prioritise features, set and track metrics, run AI evaluations, deeply understand data engineer workflows, and use AI tools to accelerate product work while delivering commercial impact.

As a Senior Staff Software Engineer, you'll lead technical architecture on the Maia team, drive AI feature development, mentor engineers, and collaborate on product vision within a fast-paced, evolving environment.

The Enterprise Account Executive will drive revenue growth by identifying new customers, managing sales processes, and developing territory strategies in the technology solutions sector.

Lead complex Maia deployments end-to-end: architect multi-cloud data solutions, build production-grade pipelines, modify Matillion code when needed, drive adoption across Sales/Product/Customer Success, mentor engineers, and secure technical wins in pre-sales.