Jobs at Marsh McLennan

Lead and support consulting engagements focused on organisation design, workforce strategy and planning, HR strategy, and transformation. Manage projects, connect business and workforce strategy, develop practical recommendations, contribute to thought leadership on the future of work, and support client relationship development and business growth. The role also requires strong stakeholder communication, analytical problem-solving, collaboration, and effective use of AI and productivity tools.

Manages insurance operations, team performance, service quality, staffing, forecasting, compliance, and process improvement. Coordinates stakeholder training, identifies learning gaps, develops preventive measures, analyzes root causes, supports client-facing brokers, and ensures adherence to SLAs, performance metrics, regulatory requirements, and operating procedures. The role also provides administrative and technical client support while driving capability development and delivery outcomes.

Administer pension plans and disbursements, process and quality-check transactions, meet accuracy and turnaround targets, maintain SOP compliance, support audits, communicate with US business partners, mentor new hires, provide floor support, update process documentation, and contribute to process improvements. The role requires shift and night flexibility, strong analytical and communication skills, and attention to detail.

Deliver rewards consulting services including compensation analysis, salary structure design, data analysis and client presentations. Manage small-to-medium engagements, guide analysts, develop methodology, and communicate recommendations to stakeholders while supporting business development.

Manage standard to complex commercial insurance claims (Property, Marine, Construction, D&O, PI), provide technical advice from first notification to settlement, advocate for clients, liaise with brokers/insurers/claimants, prepare reports, identify referral opportunities, and maintain industry networks to deliver high-quality service.

Provides HR shared services support by managing ServiceNow tickets, employee data changes, onboarding, transfers, promotions, and separations. Maintains accurate HR records, researches and resolves employee and vendor enquiries, documents cases, routes requests, and meets service-level targets. The role also supports process improvements, updates standard operating procedures, and collaborates with internal teams to deliver consistent HR operational service.

Develops and refines persuasive, client-ready sales materials, including presentations, proposals, capabilities documents, and marketing collateral. Partners with business development teams and subject matter experts to translate complex information into clear messaging. Coordinates contributors, timelines, and review cycles while maintaining accuracy and brand consistency. Uses Microsoft Office and Adobe tools to create polished visual and written communications supporting business growth.

Supports sales professionals with account management, client communication, policy documentation, events, meetings, presentations, satisfaction surveys, and accounts receivable reconciliations. The intern coordinates with internal teams, external stakeholders, and agents while maintaining documentation standards and assisting with administrative and financial tasks.

Conduct internal audits across risk management, controls, governance, operations, finance, and compliance. Assist with audit planning, interviews, control testing, sample selection, work papers, recommendations, reporting, and closing meetings. The role requires analytical and communication skills, knowledge of superannuation and financial services, familiarity with APRA or ASIC reviews, and preferably Power BI and professional certification progress.

Manage complex, high-value liability insurance claims from notification through settlement. Provide technical guidance, interpret policy wording, assess coverage, coordinate with insurers, solicitors, loss adjusters, clients, and internal teams, and maintain accurate records and reporting. Analyze claims data to identify trends and improve client outcomes while delivering proactive, high-quality service.

Manage Marsh’s Group Life SME Facility, including policy administration, renewals, endorsements, reporting, onboarding, and client changes. Coordinate accurate processing with internal and external stakeholders, maintain documentation and compliance, improve facility processes, and identify opportunities to expand client relationships through relevant products and services.

Leads the design and modernization of operational risk and internal control frameworks across Marsh’s client and placement lifecycle. Manages risk events, issues, remediation, KRIs, dashboards, governance reporting, control-by-design, operational resilience, scenario analysis, and continuity planning. Partners across business, technology, compliance, audit, and third-party stakeholders to strengthen risk governance, validate corrective actions, and reduce client, regulatory, reputational, and E&O risks.

Manage business insurance client relationships, provide responsive service, resolve billing issues, process policy changes, and support renewals, certificates, and endorsements. The role requires at least three years of business insurance experience, knowledge of commercial insurance coverages, and permanent U.S. work authorization without sponsorship. Insurance designations and experience with Sagitta, Image Right, or EPIC are preferred.

Supports Business Insurance Select clients by responding promptly to service needs and preparing endorsements, certificates, audits, applications, and related documentation. Requires strong attention to detail, customer service experience, and the ability to manage client requests. Insurance knowledge, a Property & Casualty license, insurance designations, and experience with Sagitta, ImageRight, or EPIC are preferred.

Support institutional clients by building portfolios, evaluating asset managers, analyzing performance, producing client reports, managing projects and meetings, and supporting manager searches and asset allocation analysis.

Leads the full training lifecycle for Business Insurance service teams, including onboarding, role-based instruction, continuing education, refresher sessions, and professional development. Creates curricula, training materials, assessments, job aids, and playbooks; identifies needs through audits and quality results; partners with business leaders and subject matter experts; mentors employees; and aligns training with process changes, compliance, operational priorities, and talent development initiatives.

Manage complex commercial insurance accounts and client insurance programs. Responsibilities include coordinating with producers, carriers, vendors, account managers, and clients; preparing applications, proposals, binders, certificates, policy documents, and loss summaries; managing receivables, renewals, audits, coverage changes, and quality control; analyzing quotes and coverage gaps; and guiding clients and junior team members.

Manage client benefits programs for an insurance brokerage, serving as the primary contact for producers, clients, carriers, TPAs, and vendors. Responsibilities include coordinating workflows, renewals, RFPs, negotiations, client meetings, enrollment communications, wellness presentations, and service delivery. The role requires managing a book of business, delegating work, resolving benefits and claims questions, maintaining vendor relationships, and supporting fully insured or self-funded benefits programs.

Gestiona la facturación, renovación y movimientos de pólizas, incluyendo inclusiones, exclusiones y endosos. Atiende consultas de clientes sobre coberturas, prepara reportes internos y externos, y participa en presentaciones para clientes y propuestas para prospectos. El puesto requiere experiencia en análisis de seguros, manejo intermedio de Excel y habilidades de comunicación, atención al detalle, servicio al cliente y resiliencia. Es una posición híbrida en República Dominicana, con al menos tres días semanales en oficina.

Supports business insurance client accounts through new business and renewal preparation, policy and endorsement processing, certificates, schedules, carrier follow-up, audit review, invoicing, premium allocations, accounts receivable monitoring, and related accounting tasks. Collaborates with client teams, supports senior account associates, maintains agency management system data, prepares proposals, and helps ensure client deliverables and expectations are met.