Senior Coordinator - Insurance Operations

Company:Marsh

Description:

We are seeking a talented individual to join our Client Support team at Marsh McLennan. This role will be based in Austin. This is a hybrid role that has a requirement of working at least three days a week in the office. In this enhance our processes and maintain compliance standards.

We will count on you to:

• Work directly with our client support team to provide timely and accurate invoice requests.
• Utilize proprietary billing systems to ensure timely and accurate invoice requests.
• Meet individual productivity, accuracy, and timeliness metrics.
• Collaborate on process improvement strategies as well as participate in meetings and engagement activities.
• Remain current by understanding and following all Marsh compliance, professional, and transparency standards.

What you need to have:

• Intermediate Microsoft Office proficiency: you will use Excel, PowerPoint, and Outlook knowledge of basic Excel formulas, pivot tables, and Outlook organization is beneficial.
• Strong communication skills: you’ll collaborate with client teams who are remote, so the ability to communicate effectively is key.
• Ability to multitask to meet deadlines. This is essential to guarantee we’re providing excellent service to our clients at their policy’s renewal.
• Attention to detail is critical to ensure we’re providing accurate information to invoice our clients.
• Ability and aptitude to conduct research. You don’t mind digging when you need more information.

What makes you stand out:

• One to three years’ experience in a professional service environment.
• Bachelor’s Degree.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.