Jobs at Markel

Serve as the main contact for agents and brokers, assist with account servicing, ensure accurate documentation, communicate with team members, and support underwriting tasks. Engage in continuous improvement and maintain relationships across business units.

Investigate, evaluate, negotiate and settle primary and excess healthcare professional liability claims of average complexity. Analyze coverage, manage nationwide litigation and defense counsel, set reserves, communicate with underwriting and stakeholders, maintain reporting and procedures, and support unit initiatives.

Lead actuarial strategy and analysis for the Workers Compensation segment, overseeing pricing, profitability monitoring, portfolio analytics, and forecasting. Partner with Underwriting, Claims, Finance, and senior leadership to evaluate loss trends, drive pricing and reinsurance decisions, and present actionable insights. Manage and mentor actuarial staff and contribute to cross-functional strategic initiatives.

Support state insurance regulatory compliance by preparing and submitting rate, rule and form filings; responding to state Department of Insurance inquiries; interpreting state laws; coordinating with underwriting, legal, and bureaus (ISO/AAIS); investigating consumer complaints; supporting examinations; and maintaining procedures to ensure regulatory approval and accurate implementation of underwriting processes.

Lead design, build, and support of Azure-based data pipelines and solutions. Develop ETL using Azure Data Factory, optimize Azure SQL/SQL Server, implement CI/CD for data workloads, perform data modeling, ensure data quality and governance, and provide production support in an Agile team.

Provide HR administration across the employee lifecycle: maintain HRIS data, process starters/leavers/changes and payroll updates, support employee relations administration, produce routine reports, maintain confidential records, respond to routine queries, and help improve HR processes.

The Underwriting Support Assistant performs clerical functions, entering submissions, sending notifications, and maintaining productivity and accuracy standards.

As an Insurance Sales Advisor, you will manage inbound/outbound calls to convert insurance quotes, providing excellent customer service and achieving sales targets.

Manage a team of claims examiners, oversee claims resolution, provide coaching and training, and communicate with stakeholders to align operations.

Manage claims governance, delegated claims handling and Expert Panel oversight; run peer review and audit schedules; lead claims authority process; drive claims change projects and system/workflow improvements across the European Claims team.

Define AI technology strategy and lead delivery of reusable, scalable enterprise AI platforms (LLMs, MLOps, observability). Align investments with governance and risk, engage executives, measure business impact, and grow a small AI engineering team to accelerate responsible adoption across business units.

Drive profitable growth by managing strategic non-traditional partner relationships, meeting premium production targets, analyzing account and market data, mentoring team members, representing the company at industry events, leading special projects, and traveling regularly to support business development and agency engagement.

Support and grow relationships with lower-premium agencies to increase small commercial premium production. Make outbound production calls, hold virtual meetings, visit agencies quarterly, onboard and train agents, prepare reports, and collaborate with regional business development and underwriting teams to meet production targets.

Lead a national team of Associate Business Development Specialists to drive Small Commercial growth, agency engagement, and standardized ABDS execution. Build production plans and budgets, recruit and develop staff (4–8 people), analyze KPIs, resolve escalations, partner with underwriting/product/distribution, and represent the company at industry events. Drive adoption of best practices and support cross-functional alignment to meet business development objectives and production targets.

Oversees and implements multi-state insurance regulatory compliance: monitors laws, develops processes, ensures statutory obligations are met, liaises with state regulators, researches regulatory impacts of new products/programs, supports team members, prepares accurate reports for management and regulators, and leads compliance measures across assigned areas.

Manage a portfolio of accounts to minimize bad debt by following up with agents, brokers, and customers; resolve billing issues; set up payment arrangements; monitor delinquencies and use collection techniques while providing customer service and supporting loss prevention.

Develop and revise insurance policy forms and endorsements, ensure regulatory compliance, research competitor forms, support filings and implementations, lead form-related projects, train and mentor team members, and provide underwriting and regulatory support.

Draft and develop insurance policy forms and endorsements for new or revised coverages, ensure regulatory compliance, prepare filing documentation, support stakeholders, mentor peers, and participate in special projects to maintain competitive, clear, and supportable policy language.

Handle moderate-to-high complexity insurance claims from coverage review through liability and damages analysis to resolution. Investigate losses, set reserves, manage vendors and litigation, negotiate settlements, deliver technical training, and meet service level agreements while communicating with stakeholders.

Provide administrative and operational support for the insurance Product Services Group: track and resolve issues via a service management system, perform user and agency system maintenance, triage incidents through ServiceNow, respond to escalations, and deliver timely customer communications.