Luxury Presence
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Marketing Tech • Real Estate • Software • PropTech • SEO
Own product management for the internal Scout CSM platform, including roadmap, stakeholder alignment, sprint execution, and iteration. Drive cross-functional CS Operations projects, design scalable processes and workflows, build dashboards and operational insights, improve CSM capacity and retention, and implement AI-enabled automation. Partner with Customer Success, CX, Support, Onboarding, Product Fulfillment, and other leaders to deliver operational improvements and support adoption of new systems.
Marketing Tech • Real Estate • Software • PropTech • SEO
Own Luxury Presence’s social media strategy across LinkedIn, Reddit, Instagram, YouTube, and TikTok. Build social-sourced pipeline, measure engagement and conversion performance, grow brand visibility, manage community health, guide CEO thought leadership, coordinate cross-functional campaigns, and make real-time brand and engagement decisions.
Marketing Tech • Real Estate • Software • PropTech • SEO
Own full-cycle recruiting for Client Success and Client Experience teams, including sourcing, outreach, screening, scheduling, candidate communication, pipeline management, and closing. Deliver qualified candidate slates, manage high-volume searches, maintain Lever records, report pipeline progress, and meet hiring and time-to-fill targets. The role is designed for someone with 0–2 years of recruiting, sourcing, coordination, or transferable high-volume client-facing experience.
