Teams at Luxury Presence

Lead and coach an onboarding team to take real estate clients from kickoff to website/app launch. Track KPIs (launch volume, time to launch, CSAT, pre-launch churn), manage escalations, improve processes, partner cross-functionally, own new-hire onboarding, and deliver quarterly projects to boost efficiency and client experience.

Build and operate a self-service, AI-native infrastructure and validation platform: implement GitOps CI/CD pipelines (ArgoCD, GitHub Actions), Terraform modules, ephemeral PR environments, observability and reliability dashboards, carry on-call, run incidents, and enable secure agent and developer workflows.

Lead and grow a Maps & Search engineering team responsible for the home search experience across web and mobile. Stay hands-on with coding and architecture, scale a high-throughput search platform (~1B monthly requests), improve relevance and latency, integrate AI/LLMs into discovery and ranking, shape product roadmap, and own delivery, SLOs, and incident response.