Jobs at LuxExperience B.V.

Develop and enhance the company’s Microsoft Business Central ERP system, implement business-specific solutions and upgrades, build third-party integrations, optimize Microsoft SQL Server performance, resolve bugs, refactor code, conduct testing, document solutions, and provide third-level support. Collaborate with stakeholders and the ERP development team on complex e-commerce projects.

Provide high-level support to the CEO by managing a complex calendar, stakeholder communication, briefings, international travel, and confidential matters. Lead and develop a small administrative team, optimize processes, manage hiring/onboarding, and run projects, executive events, and budget tracking to ensure smooth operational coverage.

Supports the Size and Fit team with daily activities, sizing and fabric technicality research, and related tasks. The intern applies fashion product knowledge, understanding of international womenswear and menswear sizing, and strong organizational and communication skills in an on-site studio environment.

Leads the global customer experience strategy across customer intelligence, journeys, communications, engagement, UX, and post-purchase operations. Translates customer insights into technology, product, and operations roadmaps; partners with personal shopping to grow VIP retention and clienteling; aligns CRM, technology, marketing, and operations; improves self-service and support efficiency; and builds a high-performing CX team.

Test and validate Microsoft Dynamics Business Central ERP developments, integrations, and business processes. Execute functional, performance, stress, and user acceptance testing; automate test processes; develop QA standards; investigate and report defects; maintain test documentation; and collaborate with ERP specialists and international stakeholders.

Own and execute Mytheresa’s display and programmatic marketing strategy to drive customer acquisition and optimize CAC. Manage partners including Criteo and RTB House, expand DV360 and Google Display activity, oversee multi-market campaigns, budgets, tracking, feeds, testing, and performance reporting. Collaborate with brand, creative, technology, and analytics teams while using e-commerce KPIs and quantitative insights to maximize ROI.

Support cost control strategy, budgeting, multi-year financial planning, monthly financial close, SOX documentation, variance analysis, reporting, business cases, audits, and internal controls. The role partners with business stakeholders to identify value opportunities, ensure accounting-policy compliance, and deliver accurate financial insights. Candidates should have controlling experience, advanced Excel skills, analytical ability, and strong communication and organizational skills.

Collects, manages, and analyzes online payment data to identify trends, monitor volumes, costs, platform performance, and KPIs. Creates Power BI or Looker reports and ad hoc analyses for leadership, recommends data-driven improvements, and collaborates with product, IT, Finance, fraud, customer care, and Legal teams to improve payment operations.

Manage end-to-end recruitment across Germany, the UK, Italy, Spain, and the US for blue- and white-collar roles. Responsibilities include partnering with hiring managers, conducting weekly high-volume hiring days, sourcing business-critical candidates, and supporting candidates through administrative processes until their start date.

Leads the North American Personal Shopping business, owning sales performance, client growth, productivity, and luxury client experience. Develops regional strategy, grows high-value client relationships, coaches and develops the team, analyzes performance data, improves clienteling practices, partners cross-functionally, leads client activations and events, manages brand partnerships, and oversees consignment processes while ensuring commercial results and policy compliance.

Perform quality checks on products, carefully wrap customer orders in luxury gift boxes, and prepare completed packages for final dispatch. The role requires precision, reliable teamwork, German or English proficiency at B1 level, and willingness to work rotating early and late shifts, including Saturdays, on-site.

Manage and optimize Akamai edge security (App & API Protector, WAF, Bot Manager). Tune WAF and rate limiting, mitigate DDoS and bot attacks, secure APIs, analyze HTTP/S traffic and logs, collaborate with developers/DevOps, produce documentation and automation (Akamai CLI, Terraform/APIs), and manage platform lifecycle and certificate/TLS management.

Manage end-to-end recruitment for luxury brands, partner with hiring managers, design assessment and sourcing strategies, deliver high-touch interview experiences, build external partnerships, and support employer branding and recruitment projects.

Lead a logistics team, manage daily operations and KPIs, run onboarding and training, ensure workplace safety and equipment, support the Division Manager, and drive continuous process improvements and logistics projects.

Manage and resolve inbound logistics issues, verify delivery documents and create goods receipts, monitor KPIs and escalate deviations, communicate with internal/external partners, support process improvements, run meetings, and supervise small support teams. Ensure customs/export compliance and work shifts including Saturdays.

Lead technical SEO audits, manage site architecture for optimal crawling/indexing, implement AI-driven SEO solutions, coordinate global storefront SEO standards, collaborate with Product and Engineering, and analyze organic performance to provide data-driven growth recommendations.

Serve as primary contact and ambassador for top clients, build one-to-one relationships, increase customer spend and loyalty through tailored recommendations and outreach, drive acquisition and VIP event experiences, coordinate with buying and brand teams, and maintain client preference profiles to meet sales targets.

Coordinate supplier claims and returns, manage cross‑functional communication with incoming goods, purchasing and customer care, prepare shipping and customs documents, pack and inspect returns, and process credit notes and replacement deliveries.