Jobs at LuxExperience B.V.

Support Paid Social and Display campaign setup, monitoring and optimization; analyze performance data and build reports; collaborate on creative testing; assist product feed management; track industry and platform trends to suggest improvements.

Support month-end close by preparing and posting journal entries, reconciling balance sheets and inventory, producing management accounts and sales analysis, maintaining PCAOB-aligned internal controls, driving process improvements, and partnering with stakeholders and external advisors on ad-hoc finance projects.

Provide high-level support to the CEO by managing a complex calendar, stakeholder communication, briefings, international travel, and confidential matters. Lead and develop a small administrative team, optimize processes, manage hiring/onboarding, and run projects, executive events, and budget tracking to ensure smooth operational coverage.

Manage end-to-end recruitment for luxury brands, partner with hiring managers, design assessment and sourcing strategies, deliver high-touch interview experiences, build external partnerships, and support employer branding and recruitment projects.

Lead Business Central ERP projects: consult on functional design, translate user requests into requirements, run workshops, test solutions, provide 2nd-level support, train users, and improve finance and operational processes in an international, hybrid environment.

Lead and scale Mytheresa's Personal Shopping & Client Relations across North America: drive revenue and productivity, manage and develop a regional team, deliver elevated client experiences, use data-driven clienteling, run client events, and partner cross-functionally to enhance tools and strategy.

Lead North America marketing strategy and execution for a luxury e‑commerce brand. Own multi‑million dollar acquisition budget, CRM/lifecycle retention, brand activations, analytics/ROMI, and build a high‑performing marketing team.

Lead CRM and loyalty strategies to increase engagement and lifetime value across email, push, and loyalty channels. Build segmentation, lifecycle journeys, manage newsletter cadence, collaborate with Brand, Martech, Analytics and UX/Tech, and optimise loyalty rewards to drive repeat purchases and retention.

Provide C-level administrative support: calendar and travel management, create presentations, plan events, manage expense reports and invoice verification, maintain team page, support processes using DocuSign/UberBusiness/Rydoo, and act as liaison for internal and external stakeholders.

Lead a logistics team, manage daily operations and KPIs, run onboarding and training, ensure workplace safety and equipment, support the Division Manager, and drive continuous process improvements and logistics projects.

Manage and resolve inbound logistics issues, verify delivery documents and create goods receipts, monitor KPIs and escalate deviations, communicate with internal/external partners, support process improvements, run meetings, and supervise small support teams. Ensure customs/export compliance and work shifts including Saturdays.

Lead and optimise paid search campaigns across Google Ads and other search platforms. Develop paid search strategies, manage and optimise large media budgets, oversee product feed and Merchant Center integration, implement testing and automation, analyse campaign performance and deliver actionable reporting, document processes, and mentor paid search colleagues to drive growth and efficiency.

Perform fraud checks on orders, handle customer payments and refunds, monitor and analyze international fraud patterns, manage chargebacks/disputes and documentation, provide 2nd-level payment support, and collaborate with Customer Care, Returns, Accounting and IT.

Manage day-to-day office operations for North America, including vendor and building relations, office logistics, travel coordination, onboarding, events, internal communications, and executive support for the President. Drive process improvements, policy adherence, and maintain discretion handling sensitive information.

Investigate and resolve product authenticity and safety incidents, authenticate luxury items using brand identifiers, develop and implement compliance processes, close policy/process gaps, enhance protective mechanisms, and create guidelines and internal training.

Lead technical SEO audits, manage site architecture for optimal crawling/indexing, implement AI-driven SEO solutions, coordinate global storefront SEO standards, collaborate with Product and Engineering, and analyze organic performance to provide data-driven growth recommendations.

Serve as primary contact and ambassador for top clients, build one-to-one relationships, increase customer spend and loyalty through tailored recommendations and outreach, drive acquisition and VIP event experiences, coordinate with buying and brand teams, and maintain client preference profiles to meet sales targets.

Build and maintain AI-powered web applications: design React frontends and Django/Python backends, integrate ML models/LLMs, create scalable APIs, collaborate with data scientists, contribute to CI/CD, infrastructure automation, and cloud deployments while improving code quality and performance.

Work with commercial and marketing stakeholders to build, deploy, monitor, and maintain production ML, recommendation and generative AI models. Produce production-grade code, collaborate with software developers to integrate data products, automate data workflows, and promote data-driven decision making across the business.

Support and coordinate the end-to-end photo production cycle for the Milan studio: assist on sets with technical photography knowledge, oversee image quality and retouching standards, organize scheduling and bookings, ensure careful product handling, and deliver final assets on time.