Jobs at Loop AI - Delivery Intelligence Platform

Lead end-to-end enterprise sales for large multi-location restaurant brands: build executive relationships, run consultative discovery, create business cases, close complex six-figure deals, manage procurement/legal, and scale accounts while shaping commercial playbooks and product direction.

Design and implement scalable backend architectures, drive system improvements, provide technical mentorship to junior engineers, and ensure solutions meet customer needs.

As a Principal Strategist at Loop, you will oversee Product and Customer Strategy & Operations, ensuring value delivery while managing metrics for customer success and collaborating across teams.

As a Frontend Engineer, you will design backend and frontend architectures, ensure application responsiveness, address customer pain points, and collaborate to enhance the platform's success.

Design backend system architecture, interact with customers to resolve pain points, and write maintainable code. Requires 8+ years experience.

The Principal Software Engineer will define architectural strategy, solve complex technical challenges, mentor teams, and guide future platform development at Loop AI.

Lead system architecture development and manage cross-functional relationships. Gather requirements and leverage AI in restaurant technology solutions.

The role involves owning content strategy for customer outreach, collaborating with various teams to enhance storytelling, managing metrics, and supporting successful customer engagement through value-driven communication.

The role involves driving product adoption and revenue growth, shaping product strategy, defining the product roadmap, and collaborating with engineering and customers.

Drive product strategy and adoption for Loop, focusing on metrics, customer engagement, and collaboration with engineering to deliver features.

Drive product adoption and revenue growth for Loop by shaping the product roadmap, engaging with non-technical customers, and partnering with engineering to deliver features.

The Sales Development Representative will drive lead generation through cold-calling and email outreach, qualifying potential customers, and collaborating with sales and marketing teams to nurture leads.

The Mid Market Account Executive will drive new customer acquisition and expand revenue in existing accounts, utilizing B2B sales strategies and CRM tools to manage sales activities and forecasts.

The role involves designing backend system architecture, engaging with customers to resolve pain points, and optimizing backend service performance. Requires experience with Python and relevant backend technologies.

The Partnerships Leader will identify strategic partnerships in the restaurant industry, manage partner relationships, and drive revenue growth while working closely with key stakeholders and the Implementation Manager.

Lead and build Loop's product marketing function from scratch: define positioning, messaging, launches, sales enablement, content, and competitive intelligence. Use AI and analytics (Claude, PostHog) to iterate messaging, verify product claims with engineering, and drive market category creation while partnering with product, sales, and founders.

Lead full-stack development and architecture across frontend, backend, and AI systems. Build scalable services, integrate models and data pipelines, collaborate with product/design, mentor engineers, and deliver high-impact features from design through production.

The Billing Operations Associate will handle invoicing, collections, accounts receivable, and maintain billing records, ensuring accuracy across customer transactions.

The Director of Customer Education will create and manage educational resources, including videos and certifications, for restaurant operators using Loop's software. This role involves both strategic leadership and hands-on content creation, aiming to improve customer onboarding and engagement through a robust education program.

Define Loop's video design language, build an AI-leveraged production pipeline, translate product/context into scripts/storyboards and finished videos, create reusable templates and clip libraries for scalable customer-specific video generation, and deliver 15–20 on-brand 60–90s explainers quickly while maintaining a high quality bar.