Jobs at Loop AI - Delivery Intelligence Platform

The Billing Operations Associate will handle invoicing, collections, accounts receivable, and maintain billing records, ensuring accuracy across customer transactions.

Lead end-to-end enterprise sales for large multi-location restaurant brands: build executive relationships, run consultative discovery, create business cases, close complex six-figure deals, manage procurement/legal, and scale accounts while shaping commercial playbooks and product direction.

The role involves owning content strategy for customer outreach, collaborating with various teams to enhance storytelling, managing metrics, and supporting successful customer engagement through value-driven communication.

Design and implement scalable backend architectures, drive system improvements, provide technical mentorship to junior engineers, and ensure solutions meet customer needs.

The Principal Software Engineer will define architectural strategy, solve complex technical challenges, mentor teams, and guide future platform development at Loop AI.

As a Frontend Engineer, you will design backend and frontend architectures, ensure application responsiveness, address customer pain points, and collaborate to enhance the platform's success.

Design backend system architecture, interact with customers to resolve pain points, and write maintainable code. Requires 8+ years experience.

As a Principal Strategist at Loop, you will oversee Product and Customer Strategy & Operations, ensuring value delivery while managing metrics for customer success and collaborating across teams.

Lead system architecture development and manage cross-functional relationships. Gather requirements and leverage AI in restaurant technology solutions.

Source and recruit commercial sales talent (SDRs, BDRs, AEs, Sales Managers, Revenue Leaders). Run fast interview processes, build passive candidate relationships, partner with hiring managers on hiring bars, keep pipelines and forecasts accurate, and continuously improve time-to-fill and quality-of-hire. Assess sales capability using quota attainment, pipeline metrics, ACV, cycle length, win rates, forecasting, territory performance and sales methodologies.

Lead and scale Loop's sales organization across SMB, Mid-Market, and Enterprise. Build predictable revenue through pipeline management, forecasting, hiring, coaching, and sales playbooks. Own territory planning, quota design, CRM excellence, and cross-functional partnership with Marketing, Customer Success, Product, and Finance. Personally close strategic deals and develop future sales leaders while operating AI-first to improve sales productivity and forecasting.

Build and own Loop's financial operating system: lead FP&A, budgeting, forecasting, cash and capital management, board and investor finance, commercial finance, accounting oversight, and hire and scale the finance team while partnering closely with founders and cross-functional leaders.

The role involves driving product adoption and revenue growth, shaping product strategy, defining the product roadmap, and collaborating with engineering and customers.

Drive product strategy and adoption for Loop, focusing on metrics, customer engagement, and collaboration with engineering to deliver features.

Drive product adoption and revenue growth for Loop by shaping the product roadmap, engaging with non-technical customers, and partnering with engineering to deliver features.

The Sales Development Representative will drive lead generation through cold-calling and email outreach, qualifying potential customers, and collaborating with sales and marketing teams to nurture leads.

The Mid Market Account Executive will drive new customer acquisition and expand revenue in existing accounts, utilizing B2B sales strategies and CRM tools to manage sales activities and forecasts.

The role involves designing backend system architecture, engaging with customers to resolve pain points, and optimizing backend service performance. Requires experience with Python and relevant backend technologies.

Lead and build Loop's product marketing function from scratch: define positioning, messaging, launches, sales enablement, content, and competitive intelligence. Use AI and analytics (Claude, PostHog) to iterate messaging, verify product claims with engineering, and drive market category creation while partnering with product, sales, and founders.

The Partnerships Leader will identify strategic partnerships in the restaurant industry, manage partner relationships, and drive revenue growth while working closely with key stakeholders and the Implementation Manager.