Jobs at Kody

Lead reliability, availability, scalability, observability, incident response, SLO management, and cloud infrastructure operations for a global payment platform. The role manages SEV1/SEV2 incidents, improves Kubernetes and cloud environments, drives automation and post-incident analysis, and strengthens security and resilience in PCI-DSS-regulated systems. It also includes mentoring engineers and coordinating cross-functional responses across global teams.

Own reliability, availability, scalability, and operational excellence for a global payment platform. Lead SEV1/SEV2 incident response, production operations, SLO and SLI management, observability, infrastructure automation, capacity planning, performance tuning, and root-cause analysis. Strengthen security and compliance in PCI-DSS environments, mentor engineers, reduce operational toil, and promote resilience-by-design across distributed payment services and cloud infrastructure.

Manage talent acquisition and people operations across the UK and EU, including end-to-end recruitment, candidate screening, onboarding, employee records, payroll and benefits coordination, employee inquiries, HR compliance, and offboarding. The role requires familiarity with UK employment law and Right to Work processes, strong communication skills, and the ability to operate effectively in a fast-paced environment.

Manage enterprise key accounts for a fast-growing fintech: build executive relationships, resolve complex issues, identify upsell opportunities, gather client feedback, support onboarding, and report performance to drive continuous improvement.

The Partnership Manager will identify and convert new ISO & Referral opportunities, manage partnerships, and achieve sales targets while promoting Kody's products.

Lead the design and execution of Kody’s global operations infrastructure across Europe, APAC, and the US. Build automated CRM and workflow systems, establish a 24/7 follow-the-sun operating model, optimize client onboarding and lifecycle processes, define global KPIs, oversee regulatory and risk frameworks, and lead cross-functional, multi-region operations teams. The role partners with Sales, Account Management, Customer Success, Product, Technology, and Compliance to support scalable international growth.

Manage talent acquisition and people operations across the UK and EU, including recruitment pipelines, interviews, onboarding, HR administration, employee support, payroll and benefits coordination, employment-law compliance, and offboarding. The role serves as a primary HR contact while helping build teams and establish scalable people processes in a fast-paced environment.

Lead Kody’s APAC commercial growth by building and managing enterprise sales teams, closing complex payment deals, developing ISO, ISV, and referral partnerships, and driving merchant acquisition. Establish revenue quotas and performance metrics, execute market-entry strategies, coordinate with Product, Operations, and Compliance, and monitor market, regulatory, and competitive trends to optimize pricing and product direction.

Lead the full product lifecycle for payment, finance, and loyalty product streams. Define vision, priorities, and product details; collaborate with engineering, customer success, commercial teams, and enterprise clients; manage supplier contracts and pricing; ensure regulatory compliance; and use data to guide improvements and maximize commercial impact.

Own the full product lifecycle for payment, finance, and loyalty product streams, from ideation through launch. Partner with engineering, customer success, commercial teams, and enterprise clients to define priorities, deliver improvements, and drive commercial impact. Manage product details, supplier contracts, pricing agreements, compliance requirements, stakeholder alignment, and data-driven performance optimization in a fast-changing environment.

Lead end-to-end merchant onboarding, including discovery, technical scoping, API integration, payment terminal deployment, testing, configuration, troubleshooting, and go-live. Design scalable integrations between Kody’s payment platform and client PMS/POS systems, serve as the primary technical contact, collaborate with Sales, Product, and Engineering, and improve implementation workflows and documentation.

Own the full product lifecycle across payments, finance, and loyalty product streams, from ideation through launch. Collaborate with engineering, customer success, commercial teams, suppliers, and enterprise clients to define priorities, improve products, and drive commercial impact. Manage contracts, pricing, compliance, stakeholder alignment, and data-driven decisions in a fast-paced environment requiring independent judgment and strong technical understanding.

Manage customer inquiries, onboarding, technical implementation support, training, documentation, compliance, and operational workflows. Analyze customer feedback, improve processes, collaborate across teams, and build strong client relationships to increase satisfaction, loyalty, and growth. The role requires effective communication, problem-solving, organization, CRM proficiency, and collaboration across time zones and cultures.

Lead Kody’s APAC commercial growth by building and scaling enterprise sales teams, closing complex payment deals, developing ISO, ISV, and referral partnerships, and driving merchant acquisition. Set revenue quotas and performance metrics, execute market-entry strategies, collaborate with Product, Operations, and Compliance, and monitor APAC market, regulatory, and competitive trends. The role requires hands-on enterprise selling, strategic alliance development, and leadership across high-growth payment markets.

Lead and scale the engineering organization, set technical vision, drive architecture and execution, and foster engineering culture. Collaborate with Product, Design, and Operations to deliver secure, scalable platforms using modern practices (CI/CD, DevOps, observability) while supporting hiring, onboarding, mentorship, and compliance.

Drive UK market expansion by developing sales strategies, building merchant relationships, and hitting revenue targets. Use consultative selling to translate POS and operational software features into client business value. Target medium-to-large hospitality, F&B, and retail chains; prospect, negotiate, and close deals while working in a fast-paced startup environment.

Drive Kody's market entry in Singapore by developing sales strategies, building merchant relationships in hospitality/retail, managing end-to-end sales from prospecting to contract close, collaborating with product and operations for onboarding, and representing the company at local events.

Manage enterprise B2B accounts in fintech: build executive relationships, resolve complex issues, support onboarding and training, drive upsell/cross-sell, gather client feedback, and report performance metrics.

Provide customer support and onboarding for B2B clients, maintain operational documentation and metrics, collaborate cross-functionally to resolve issues, analyze feedback for process improvements, and build strong client relationships to drive satisfaction and retention.

As a Senior Backend Engineer, you'll design, build, and maintain backend services and APIs, ensuring reliability and scalability while collaborating with other teams.