Jobs at KeyBank

Provides branch-based client service and transaction support while identifying financial wellness needs and recommending suitable banking products. Processes transactions, handles cash, resolves servicing issues, builds client relationships, makes proactive calls, supports sales goals, and educates clients on digital banking tools. Maintains compliance, audit, security, and cash-balancing standards while collaborating with branch teammates and occasionally traveling between locations.

Provides enterprise-wide second-line compliance oversight and credible challenge for FinCEN programs, including SARs, CTRs, FBARs, Special Measures, and Information Sharing. Interprets regulations, governs policies and controls, evaluates technology and data environments, identifies financial crime risks, leads remediation, supports examinations and audits, and reports program effectiveness to senior management and governance committees. The role also leads cross-functional initiatives, influences stakeholders, and provides authoritative guidance across business lines and legal entities.

Supports employee benefits program administration, enrollment, implementation, platform configuration, payroll deductions, integrations, compliance, reporting, and issue resolution. Partners with HR, Payroll, Legal, Procurement, vendors, and carriers to maintain accurate benefit operations. Analyzes benefits data, coordinates system testing and implementations, resolves eligibility and deduction issues, supports plan design changes, and develops employee communications and leadership recommendations.

Provides investment services and financial wellness planning to mass affluent clients with $50,000 or more in investable assets. Grows new and existing relationships, develops financial plans, identifies investment and banking opportunities, achieves sales and referral goals, and partners with branch teams and centers of influence. Coordinates investment product delivery, coaches branch personnel, and ensures ethical, best-interest client service.

Leads technical product implementation for Institutional Bank technology projects, translating business needs into user stories, acceptance criteria, and prioritized backlogs. Supports agile ceremonies, stakeholder alignment, sprint execution, documentation, and process improvement. The role bridges business and engineering teams, maps requirements to systems, and works directly with data, logs, APIs, dashboards, and enterprise architecture. It requires strong communication, technical curiosity, analytics, and project delivery skills, with opportunities available at technical product management and senior levels.

Manages enterprise AI risk governance by leading AI risk assessments, framework implementation, control mapping, workflow enhancements, monitoring, remediation, and regulatory oversight. Coordinates across business, technology, compliance, legal, cybersecurity, model risk, privacy, and third-party risk teams. Leads governance automation and agentic AI initiatives, develops policies and controls, manages GRC workflow implementation, facilitates governance forums, and provides metrics and reporting to senior leaders.

Leads adversary emulation, red team operations, penetration testing, cloud and application security assessments, and development of offensive tooling. Simulates advanced threats across hybrid environments, evaluates detection and response controls, coordinates third-party testing, tracks remediation, produces executive reports, conducts purple team exercises, and mentors junior staff.

Serves bank clients by processing financial transactions, resolving service issues, identifying financial wellness needs, recommending products, and deepening client relationships. The role balances cash, follows compliance and security procedures, supports branch goals, conducts proactive outreach, educates clients on digital banking, and collaborates with branch teammates. Saturday work, regular attendance, and occasional travel between locations may be required.

Provides financial service transactions, cash handling, client support, and personalized financial wellness guidance in a bank branch. Builds and deepens client relationships through proactive outreach, referrals, product education, and tailored recommendations. Resolves complex servicing issues, supports branch goals, follows compliance and security procedures, and educates clients on digital banking tools. The role may require Saturday work and driving to multiple branch locations.

Provides branch-based financial services, processes transactions, handles cash, resolves client issues, and identifies opportunities to deepen client relationships. Advises clients on financial wellness, products, digital banking, and tailored solutions while meeting sales and service goals. The role requires compliance with banking procedures, collaboration with branch teams, proactive calling, occasional Saturday work, and potential driving between locations.

Provides branch-based financial service and transaction support while building client relationships, identifying financial wellness needs, recommending banking products, and resolving servicing issues. Processes cash accurately, maintains compliance and security procedures, supports digital banking education, conducts proactive outreach, and collaborates with branch teammates to achieve service and sales goals. Requires Saturday availability, predictable attendance, and occasional driving between locations.

Provides investment advisory and financial wellness services to mass-affluent clients with $50,000 or more in investable assets. Develops financial plans, grows new and existing relationships, identifies banking and investment opportunities, meets sales and referral goals, partners with branch teams, coaches branch personnel, and coordinates investment product delivery. Requires required FINRA and state insurance licenses, occasional travel, and branch-based client engagement.

Serves bank clients through financial transactions, account servicing, cash handling, and relationship development. Identifies financial wellness needs, recommends suitable banking products, resolves complex service issues, makes proactive calls, supports sales and referral goals, educates clients on digital banking tools, and follows compliance, security, and cash-balancing procedures. The role requires collaboration with branch teammates, occasional Saturday work, and possible driving between locations.

Leads enterprise second-line compliance oversight for CIP, CDD, EDD, KYC, beneficial ownership, customer risk rating, and lifecycle management. Establishes policies, standards, controls, risk metrics, governance, and training; evaluates control effectiveness; provides credible challenge; manages regulatory examinations, audits, issues, remediation, and high-risk customer matters. Partners across legal, BSA/AML, technology, data, risk, audit, and business teams, and may supervise compliance professionals. Presents program health and risk reporting to senior management, governance committees, and the Board.

Provide teller and client service transactions, identify financial wellness needs, make product recommendations, deepen client relationships through proactive outreach, and support branch performance while following compliance and cash-handling procedures.

Provides investment services and financial wellness planning to mass-affluent clients with $50,000 or more in investable assets. Develops new relationships, expands existing accounts, delivers comprehensive financial plans, sells investment solutions, generates referrals, and partners with branch teams and centers of influence. Coaches branch personnel, coordinates investment product delivery, achieves sales goals, and complies with banking, regulatory, and client-interest requirements.

Provides client servicing and transaction support in a bank branch while identifying financial wellness needs and recommending suitable products and services. Processes financial transactions, handles cash, resolves complex service issues, supports sales and referral goals, educates clients on digital banking, maintains compliance and security procedures, and builds relationships through in-person and proactive outreach. The role requires Saturday availability and may involve driving between locations.

Provides branch-based client service and transaction support while identifying financial needs, recommending banking products, resolving servicing issues, processing cash transactions, and building client relationships. The role includes proactive calling, sales goal achievement, digital banking education, compliance adherence, cash drawer balancing, and collaboration with branch teammates. Saturday work and driving between multiple locations may be required.

Leads commercial banking product risk management across Commercial Card, AP Automation, and Merchant Services. Partners with Product, Business Development, and risk teams to assess product changes, strengthen controls, address regulatory requirements, maintain risk policies, develop reporting, and present insights to senior leadership. The role also drives continuous improvement, automation and AI adoption, executive stakeholder influence, and risk framework awareness across the Commercial Bank.

Provides branch-based financial services, processes transactions, handles cash, resolves client issues, and identifies opportunities to deepen client relationships. The role educates clients about financial products and digital banking tools, provides customized financial wellness guidance, supports sales and referral goals, follows compliance and security procedures, and collaborates with branch teammates. Saturday work and driving between multiple locations may be required.