Jobs at KeyBank

Provide client servicing and transaction support, identify financial wellness opportunities, educate clients on digital banking, achieve sales goals, maintain compliance and cash handling, and support branch performance.

The Financial Wellness Associate assists clients with financial services, provides guidance for financial wellness, and processes transactions while enhancing client relationships. They engage in client conversations, achieve sales goals, and collaborate with team members to support branch performance.

The Financial Wellness Associate engages clients in conversations about financial wellness, processes transactions, resolves issues, and collaborates with branch teams to enhance client relationships and support financial goals.

Manage day-to-day administration of non-trust accounts (agency, custody, IRA), onboard clients, resolve account issues, ensure compliance with policies and regulations, support relationship managers, and maintain high service for high-net-worth clients.

Provide day-to-day production support for commercial servicing applications, triage and resolve incidents, perform root cause analysis, validate system changes and data integrity, support testing (UAT/regression), produce reports/metrics, drive process improvements and automation, ensure compliance/audit readiness, and coordinate releases and stakeholder communications.

Senior Specialist responsible for complex document processing, reviewing and resolving issues, mentoring junior staff, driving process improvements (Gemba Kaizen), performing reporting and analysis, and supporting back-office commercial lending operations in a hybrid office environment.

Ensure accurate, timely pricing of client investments in Global Plus by monitoring automated pricing, reviewing alternative valuations, inputting data, resolving pricing issues, and supporting process and policy improvements.

The Compliance Officer supports investment risk management by developing risk frameworks, conducting compliance reviews, and ensuring adherence to regulations, while fostering a risk-aware culture within the team.

The Relationship Manager is responsible for business development, managing client relationships, ensuring asset quality, and providing tailored financial solutions to commercial clients.

Design and maintain enterprise information architecture, including domain models, taxonomies, ontologies, and metadata to make data AI-ready. Operationalize models via enterprise data catalog (Alation), resolve semantic conflicts, define metadata standards, and partner with analytics and AI teams to enable governed, explainable AI and downstream BI/LLM use cases.

Perform quantitative analysis and model development support within an economic capital team. Clean and explore large datasets, run basic diagnostics, build visualizations, and assist in validating predictive and ML models using Python/R/SAS and spreadsheet tools. Help integrate AI-generated code and agentic tools under manager supervision.

Maintain and optimize Google Cloud-based analytics marts, ensure data integrity and quality, analyze datasets to inform business decisions, support UAT and incident resolution, collaborate with cross-functional teams, promote data governance and literacy, and mentor junior analysts to advance enterprise analytics and trusted data assets.

Support management of the Commercial DACA program by assisting with onboarding, monitoring agreement language, billing, servicing, risk reviews, reporting, process improvements, and cross-functional coordination with Legal, Risk, Compliance, vendors, and technology to enhance client experience and ensure regulatory compliance.

The Commercial Analyst supports sales and credit functions by managing the lending process for credit commitments under $10 million, creating pitch materials, conducting client due diligence, and ensuring data integrity across documentation and systems.

The Commercial Analyst supports sales and credit functions, creates client pitch materials, manages loan processes, and ensures data integrity in documentation. Responsibilities include working with teams on credit approvals and conducting client due diligence.

The Senior Compliance Officer oversees compliance risk mitigation related to regulatory compliance, specifically Regulation W, O, and Anti-tying, while providing leadership and oversight for the Compliance team.

The Commercial Analyst supports sales and credit functions by managing the lending process, creating pitch materials, and conducting due diligence for loans under $10 million. Responsibilities include analyzing financial documents, maintaining data integrity, and collaborating with various teams to ensure timely credit approvals.

The role involves managing and analyzing data for Asset Liability Management, ensuring data quality, and supporting financial reporting and modeling initiatives within Corporate Treasury.

The Commercial Analyst supports sales and credit functions by managing lending processes, creating pitch materials, conducting due diligence, and ensuring documentation accuracy.

The Senior Manager, Technology Compliance leads compliance oversight for technology initiatives at KeyBank, ensuring alignment with banking regulations and managing emerging technology risks. Responsibilities include program governance, building teams, and fostering collaboration across departments.