Jobs at KeyBank

Serves as the primary financial advisor and relationship manager for commercial banking clients. Leads business development, prospecting, client reviews, cross-selling, credit underwriting, portfolio management, and strategic financial solution delivery. Develops client relationships, manages risk and asset quality, collaborates with product and credit teams, mentors junior relationship managers, and drives portfolio profitability. Requires commercial banking expertise, strong sales performance, credit experience, and occasional travel.

Own and prioritize the CPT product backlog, translate business needs into requirements and user stories, support Agile delivery, and coordinate business and technology stakeholders. Analyze data, integrations, workflows, and system issues; support testing, defect triage, releases, documentation, governance, and continuous improvement. The role bridges product, engineering, architecture, data, analytics, and commercial banking teams to deliver pricing and profitability capabilities.

Lead corporate reconciliation activities, including complex reconciliations, exception resolution, settlements, regulatory reporting, audit support, and internal-control testing. The role serves as a subject matter expert, leads training and process improvements, supports system testing and production issues, manages initiatives, and mentors analysts while partnering across Finance, Operations, IT, and Audit.

Leads the Credit Risk Review Strategic Insights Team, overseeing operating model design, strategic planning, risk-based coverage, KPIs, quality programs, governance, regulatory readiness, executive reporting, technology and AI enablement, and multidisciplinary team development. Applies commercial and consumer credit expertise to transform risk-review processes, tools, controls, and reporting while serving as a key liaison to senior management, regulators, auditors, and the Board.

Supports the senior treasury payments product manager across the ACH and RTP product lifecycle. Ensures enterprise compliance with Nacha and RTP operating rules, identifies control gaps, executes risk mitigation and remediation plans, prepares management reviews, and coordinates with technology, compliance, risk, operations, sales, and other stakeholders. Develops communications, procedures, training, collateral, and rollout materials while supporting product initiatives and sales enablement.

Leads financial crime investigations and quality reviews involving suspicious activity, customer transactions, onboarding, and retention risk. Validates customer and transaction information, documents rationale for SAR or retention decisions, partners with business and compliance teams, escalates inconsistencies, and recommends process improvements. Requires knowledge of AML, BSA, KYC, financial crime procedures, regulatory compliance, and risk management.

Owns segmentation, forecasting, reporting, and analytics for consumer banking acquisition and direct mail marketing campaigns. Builds campaign files, dashboards, visualizations, and marketing spend forecasts using large datasets and analytical tools. Partners with stakeholders to communicate insights, validate solutions, identify trends, and support strategic decisions. Reviews junior analysts’ work, provides mentorship, and coordinates team activities while ensuring accurate documentation and testing.

Provides legal advice and support for procurement contracts, including drafting, reviewing, researching, and negotiating agreements. Advises procurement strategists and internal clients on regulatory compliance, risk mitigation, and business objectives. Collaborates with legal, compliance, risk, procurement, and business teams; escalates significant risks; manages high-volume contract work; and maintains knowledge of legal and regulatory developments affecting procurement and financial services.

Provides branch-based financial service and transaction support while identifying client needs, recommending financial products, resolving servicing issues, and deepening client relationships. Processes cash accurately, maintains compliance and security standards, educates clients on digital banking, conducts proactive outreach, supports sales goals, and collaborates with branch teammates. The role requires Saturday availability and may involve driving between locations.

Provides branch-based financial services, processes cash and other transactions, resolves client service issues, identifies financial wellness opportunities, recommends banking products, and builds client relationships through proactive outreach. The role supports sales goals, digital banking education, compliance, cash balancing, branch coordination, and occasional travel between locations. Saturday work may be required.

Provides financial transaction support and client servicing in a bank branch while identifying client needs, recommending financial products, and deepening relationships. Responsibilities include cash handling, resolving servicing issues, proactive outreach, sales goal attainment, digital banking education, compliance adherence, and collaboration with branch teammates. The role requires Saturday availability and may involve driving between locations.

Prepares, validates, analyzes, and submits Federal Reserve FR Y-14M/Q regulatory reports. Performs reconciliations, edit checks, data analysis, control execution, risk identification, documentation, issue remediation, and process improvements. Partners with Risk, Finance, Treasury, Data Management, Technology, and business stakeholders to support reporting governance, regulatory changes, data modernization, and organizational resilience.

Prepares, analyzes, validates, and submits FR Y-14M/Q regulatory reports. Serves as a subject matter expert, interprets regulatory changes, coordinates stakeholders, maintains reporting controls and governance, investigates data quality issues, supports audits and examinations, and drives process improvements, automation, data governance, and reporting transformation initiatives.

Conduct quantitative analysis on large datasets, identify data errors, answer business questions, create visualizations, and perform supervised diagnostic testing. Support the development and validation of predictive and machine-learning models using statistical techniques, data wrangling, and programming in Python, R, or SAS. The role works under significant supervision while developing analytical, communication, business, and critical-thinking skills.

Lead the design and delivery of governed enterprise data products on Google Cloud. Build scalable batch and incremental pipelines, optimize BigQuery workloads, develop Dataform transformations, and automate deployments through Terraform and GitLab CI/CD. Implement secure API integrations, data-quality controls, monitoring, reconciliation, and governance documentation. Partner with data, platform, technology, and business teams while mentoring engineers and establishing reusable data engineering standards.

Leads risk-based internal audits across commercial lending and credit risk functions. Oversees complex engagements, evaluates controls, reviews workpapers, manages findings, supports risk assessments and audit planning, and advises leadership on regulatory and operational risks. Supervises, coaches, and develops audit staff while communicating conclusions and recommendations to business leaders, regulators, compliance teams, and executives.

Provides branch-based financial service transactions, cash handling, client support, and financial wellness guidance. Builds and deepens client relationships through personalized conversations, proactive calling, referrals, product education, and customized recommendations. Resolves complex servicing issues, supports branch goals, maintains compliance and security procedures, balances cash, and educates clients on digital banking tools. The role requires Saturday availability and may involve driving between locations.

Lead quantitative analysis and portfolio research for commercial credit portfolios. Develop insights from internal and external data, build dashboards and monitoring tools, recommend actions on emerging risks and performance, partner with Treasury/Finance/Credit stakeholders, and coach junior analysts to improve CPM analytical capabilities and reporting.

Designs, develops, and maintains Tableau dashboards, scorecards, and reporting solutions for compliance risk monitoring, control testing, regulatory reporting, and executive decision-making. Analyzes complex datasets, builds data models, validates data quality, connects multiple data sources, automates recurring reports, and supports audits and regulatory examinations. Collaborates with risk, audit, technology, and business teams while developing knowledge of banking products, source systems, regulations, and compliance frameworks.

Designs, trains, evaluates, and operationalizes intelligent document-processing solutions using OCR, machine learning, LLMs, Python, and cloud data pipelines. Builds extraction, validation, reconciliation, exception-handling, and human-review workflows for sensitive information. Develops secure, auditable, configuration-driven systems with API integrations, monitoring, testing, CI/CD, and infrastructure as code. Partners with business experts to define document fields, quality thresholds, validation rules, and acceptance criteria.