Jobs at KeyBank

Provide client-facing financial service transactions and support, identify financial wellness opportunities, educate clients on digital channels, meet activity and sales goals, maintain compliance and cash-handling, collaborate with branch team, and perform occasional outreach and branch duties including weekend work.

Develop and manage SBA lending relationships for small businesses ($3M–$10M revenue). Source and close new opportunities with Business Banking partners, support underwriting and compliance, maintain client relationships, and meet sales goals while promoting cross-sales of banking products.

Serve clients in-branch and via outreach to process transactions, identify financial wellness needs, provide product recommendations, deepen relationships, meet activity and sales goals, and follow compliance and cash-handling procedures. Hybrid branch role with client engagement, education on digital channels, and occasional Saturday work.

Provide client servicing and transaction support while identifying financial wellness opportunities, educating clients on products and digital channels, meeting activity and sales goals, maintaining cash drawer and compliance, and partnering with branch teammates to deepen client relationships.

Serve branch clients by processing transactions, handling cash, and resolving service issues (70%), while conducting financial wellness conversations, recommending products, and pursuing sales and referral opportunities (30%). Maintain compliance, partner with branch teammates, educate clients on digital channels, and meet activity and outcome goals. On-site role with occasional driving and Saturday work.

Adjudicate and approve complex, higher-risk payments-only credit requests (typically >$10M). Perform in-depth financial and transaction risk assessments, monitor portfolio asset quality, assign risk ratings, participate in AQRs, collaborate with product and relationship teams, and support growth within credit policy while managing escalations and occasional on-call duties.

The Strategic Account Manager will manage and retain Key Bank's enterprise payment clients, enhancing relationships through cross-selling, service support, and proactive engagement while ensuring compliance and optimizing client solutions.

The Senior Compliance Manager leads operational risk testing teams, ensuring compliance with regulations, executing monitoring activities, and developing risk management strategies while collaborating with internal teams and maintaining relationships with management.

The Financial Wellness Associate helps clients with financial transactions and provides personalized guidance on financial wellness, while supporting branch performance and team coordination.

The Compliance Analyst conducts onsite inspections and compliance reviews, evaluating adherence to regulations and documenting findings while communicating results to stakeholders.

The Operational Risk Analyst V is responsible for oversight of Third Party Management, ensuring adherence to regulatory guidelines while conducting risk assessments and engaging with stakeholders.

Provide client service and transaction processing (70%) and proactive financial wellness conversations (30%) to identify needs, recommend products, deepen relationships, meet sales goals, handle cash, follow compliance, and support branch performance including occasional Saturday work.

The Compliance Officer ensures adherence to regulatory standards through inspections, training, policy updates, and investigations, requiring strong analytical skills and clear communication.

Analyze balance sheets and income statements, research general ledger variances, reconcile accounts, manage accruals/amortizations, support month-end close, ensure GAAP compliance, respond to audit requests, and act as liaison between Financial and Servicing Operations.

The Private Client Advisor will manage Mass Affluent clients, providing investment services and financial planning while collaborating with branch teams to grow client relationships and achieve sales goals.

The Senior Finance Analyst will drive financial performance, prepare reports, manage forecasts, and collaborate closely with leadership to support strategic initiatives in the Commercial Bank.

Provide investment solutions and holistic financial planning to Mass Affluent clients ($50k+; primary focus $250k–$2M), grow and expand client relationships, attain sales and referral goals, partner with branch teams and Centers of Influence, coordinate investment product delivery, coach branch personnel, and comply with regulatory and company policies.

Serve clients in-branch and by phone to process transactions, handle cash, identify financial wellness opportunities, make product recommendations, meet activity and sales goals, follow compliance and security procedures, and support branch performance including occasional Saturday work.

Manage and maintain PKI certificate lifecycles, ensuring compliance and reliable service. Lead automation efforts and support application teams in certificate management.

The Sr Fiduciary Strategist provides advisory services to high-net-worth clients, ensuring fiduciary responsibilities are met while collaborating with local teams and external advisors to enhance client relationships and compliance.