Jobs at Kaseya

Plan and execute multi-channel demand generation campaigns across EMEA (LinkedIn, Google, display, email, syndication). Manage campaign setup, landing pages, lead capture/qualification, intent targeting, and performance measurement to drive MQLs and pipeline. Coordinate with sales, data teams, agencies, and segment leads to optimize CPL and campaign ROI.

Manage customer-facing software implementation projects: define requirements, create project plans, allocate resources, track milestones and KPIs, coordinate cross-functional teams, maintain documentation, ensure on-time, on-budget delivery and high customer satisfaction.

Provide L1 technical support via chat/phone/tickets, troubleshoot OS and network issues, analyze system logs, manage patching and performance, use SQL for diagnostics, and work with antivirus/EDR and firewall configurations to meet support KPIs.

Lead the design and implementation of scalable data platforms using Snowflake, while mentoring engineers, optimizing performance, and ensuring data governance compliance.

The Technical Support Engineer will provide customer support for IT management and cybersecurity solutions, ensuring service excellence and troubleshooting technical issues across multiple operating systems and applications.

The Vice President of Revenue Intelligence will lead forecasting, analytics, and GTM strategy to drive revenue growth and optimize sales effectiveness.

The Technical Support Engineer - L1 will provide customer support, troubleshoot technical issues with IT systems, and maintain customer satisfaction by meeting KPI targets.

The Staff Business Operations Manager will optimize product development processes and drive operational excellence through collaboration with cross-functional teams, ensuring delivery on time and with quality.

The Product Designer I will create user-centered designs for the company's software, collaborating with teams to define requirements, develop prototypes, and enhance user experiences.

The Tax Manager oversees tax provision, compliance, and planning, ensuring accurate reporting and compliance with tax regulations while collaborating with finance and legal teams.

The Technical Account Manager at Kaseya will ensure client success by providing technical expertise, support, and guidance for IT security solutions, identifying opportunities, and facilitating smooth implementation.

The QA Automation Engineer will design, develop, and maintain automated test frameworks, create test scripts, collaborate with developers, and improve testing processes while ensuring product quality.

Lead design and implementation of a cloud-native SASE solution, focusing on scalable architectures, performance, and operational efficiency. Drive platform efficiency and mentor engineers in delivering production-grade systems.

Manage reliability of production systems, define and enforce SLOs, lead incident responses, automate deployment and infrastructure provisioning, and improve observability and scalability of cloud services.

The role involves leading cross-organizational technical programs, ensuring alignment across teams, managing risks, and delivering measurable business impact.

Develop and architect scalable cloud-native networking solutions focusing on multi-tenant environments, cost optimization, and threat detection while leading a team in software development.

The Manager of Strategy, Planning, & Analytics drives strategic initiatives impacting customer operations, leads cross-functional teams, and manages special projects to enhance revenue growth.

Lead product efforts to improve threat detection efficacy across endpoint security products. Own roadmap, partner with detection engineering and agent teams, run third-party and Microsoft MVI testing, translate research and test results into product requirements, improve telemetry and detection metrics, and track efficacy measures like detection coverage, false positives, latency, and remediation effectiveness.

Build and operate Go-based backend services for a cloud-agnostic SaaS backup platform. Implement SaaS connectors (M365, Google Workspace, Salesforce), write unit and integration tests, participate in design and code reviews, debug production issues, and collaborate with DevOps on deployment, monitoring, and on-call support.

Design and develop story-driven microlearning and compliance training on cybersecurity topics for technical and non-technical audiences. Research complex topics, write realistic scenarios, produce short eLearning/video content, and collaborate with stakeholders to meet security awareness and compliance goals.