Jobs at Kaseya

Leads end-to-end mergers and acquisitions, including target evaluation, valuation, financial modeling, due diligence, negotiation, financing, and closing. Partners with executives, Finance, Treasury, PMO, advisors, and cross-functional teams on corporate development, capital allocation, integration, and value creation. Builds acquisition pipelines, manages external relationships, and leads a high-performing M&A team.

The Principal Software Engineer will lead Kaseya's Identity and API strategy, ensuring architectural integrity and collaboration across teams. Responsibilities include designing IAM systems, developing technical strategies, mentoring engineers, and overseeing system reliability.

Designs, develops, maintains, and executes scalable automated UI and API tests across enterprise applications and integrations. Builds automation frameworks, supports regression, integration, functional, and end-to-end testing, integrates testing into CI/CD pipelines, analyzes defects and risks, and contributes to root-cause analysis and QA process improvement. Collaborates globally with engineering, product, business, and QA stakeholders while testing platforms including Salesforce, MuleSoft, and Oracle Fusion.

Manage and expand existing customer accounts by identifying upsell and cross-sell opportunities, building relationships with decision-makers, executing account strategies, monitoring adoption metrics, achieving sales quotas, forecasting revenue, and maintaining customer records in Salesforce. Collaborate with Customer Success and Sales teams to support customer experiences and solution expansion.

Provides proactive executive and administrative support, including complex calendar management, meeting and Board preparation, stakeholder coordination, travel logistics, communications, action-item tracking, and confidential information management. Uses AI and automation tools to improve workflows, summarize information, draft materials, and enhance executive effectiveness. Supports senior leadership in a fast-paced, global technology organization while coordinating special projects and ensuring follow-through.

Leads a 24x7 remote IT operations team supporting global MSP customers. Responsibilities include people leadership, workload and queue management, SLA/SLO compliance, incident and case management, customer escalations, root-cause analysis, corrective actions, quality governance, automation adoption, and continuous improvement. The role partners cross-functionally to improve service quality, customer outcomes, operational efficiency, and team performance.

Design, build, and scale IAM platform services and APIs for authentication, authorization, identity lifecycle, access governance, and compliance. Integrate identity providers and authorization systems, improve scalability and observability, design machine and service authentication, participate in architecture reviews, and mentor engineers.

Lead the design and delivery of SaaS products powered by data, ML, and AI, collaborating across backend, systems, and cloud infrastructure. Drive architecture evolution, ensure operability and performance, and mentor engineering teams.

Supports sales and customer success by assessing client needs, recommending IT security solutions, delivering technical product demonstrations, leading solution discussions, supporting deployments, managing sales opportunities, forecasting pipelines, and exceeding quotas. Requires software sales experience, technical solution demonstration skills, knowledge of networks and systems, strong communication abilities, and familiarity with IT security compliance standards.

Manages revenue accounting activities, including ASC 606 contract reviews, journal entries, reconciliations, financial close deliverables, revenue analytics, SOX controls, and audit support. Partners with Finance, Sales, Legal, and Revenue Operations to resolve accounting matters. The role also improves accounting workflows through Excel, AI, automation, and process optimization while ensuring accurate and compliant financial reporting.

The Senior Director of Cloud Engineering will lead cloud engineering initiatives at Kaseya, supporting AI-powered IT management and cybersecurity software platforms. The provided description contains no specific responsibilities, required qualifications, cloud platforms, programming languages, compensation, travel expectations, or clearance requirements.

Supports revenue accounting through customer contract analysis, ASC 606 revenue recognition, journal entries, reconciliations, financial close activities, flux analysis, and audit support. Maintains accurate revenue-related records, assists with SOX compliance and internal controls, and collaborates with Finance, Sales, Legal, and Revenue Operations. Uses advanced Excel, AI, automation, and ERP tools to improve accounting workflows, reporting accuracy, and operational efficiency.

Manage and expand existing customer accounts by identifying upsell and cross-sell opportunities, strengthening client relationships, driving product adoption, achieving revenue targets, and maintaining sales activity in Salesforce. Develop account strategies, conduct business reviews, monitor usage metrics, forecast sales, and collaborate with Customer Success and Sales teams to support customer growth and successful solution implementation.

Leads the strategy, architecture, and execution of Kaseya’s unified data, API, AI, and runtime platform ecosystem. Builds scalable, reliable, cloud-native capabilities; drives platform modernization, engineering culture, technical and commercial KPIs, and cross-functional alignment. The role manages global engineering teams and transforms customer data, telemetry, and AI/ML into product differentiation, improved experiences, automation, and new revenue opportunities.

Develop and maintain Go-based backend services for a cloud-agnostic SaaS backup storage platform. Build integrations with Microsoft 365, Google Workspace, and Salesforce APIs; develop scalable data-processing capabilities; write unit and integration tests; troubleshoot production issues; participate in architecture and code reviews; and collaborate with DevOps on deployments, monitoring, operational readiness, and on-call support.

Own Kaseya’s cross-portfolio platform narrative and marketing strategy for strategic and enterprise accounts. Lead positioning, ROI proof points, competitive intelligence, account-based marketing, executive presentations, analyst relations, events, and external thought leadership. Translate market insights into product, pricing, and packaging recommendations while building a small team and influencing product, sales, communications, and demand-generation partners.

Provides organization-wide technical leadership for large-scale distributed systems and platform architectures. Defines long-term technical strategy, drives scalability, reliability, modernization, observability, AI-assisted development, and engineering productivity across teams. Partners with engineering, product, and business leaders on roadmaps and architecture decisions, leads cross-team initiatives, reduces technical debt, advances operational maturity, mentors senior engineers, and supports technical due diligence.

Leads full-cycle recruiting for go-to-market roles, including sourcing, screening, candidate engagement, interview coordination, offer management, pipeline development, and hiring metrics reporting. Partners with hiring managers and HR stakeholders to deliver qualified talent, maintain a strong candidate experience, support employer branding, and improve recruiting processes across multiple regions.

Oversee EMEA billing operations, resolve complex customer billing issues, lead process improvements, analyze operational metrics, coordinate cross-functional projects, support strategic and distributor accounts, and maintain training and process documentation. The role also partners with Billing, Collections, Product, IT, Go-To-Market, and outsourced BPO teams to improve customer experience, operational efficiency, and revenue protection.

Owns revenue growth across an assigned customer portfolio by expanding existing accounts, identifying upsell and cross-sell opportunities, managing relationships, executing account plans, monitoring adoption, forecasting pipeline, and exceeding sales quotas. The role partners with Customer Success and internal sales teams while using Salesforce for CRM management, reporting, and forecasting.