Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
The Sr. IT Infrastructure Engineer is responsible for implementing, optimizing, and supporting both on-premises and cloud-based infrastructure. This role requires hands-on experience with cloud platforms (such as Azure, AWS, or OCI), hybrid environments, and automation, ensuring high availability, security, and seamless integration across all systems.
Responsibilities
• Manage and monitor all installed systems, infrastructure, and cloud resources, ensuring optimal performance and availability.
• Architect, deploy, and support cloud solutions (Azure, AWS, GCP, OCI), including virtual networks, storage, compute, and cloud-native services.
• Lead and execute cloud migration projects, ensuring secure and efficient transitions from on-premises to cloud environments.
• Implement and support identity and access management, including integration with cloud-based identity providers (e.g., Azure AD, AWS IAM).
• Maintain security, backup, and redundancy strategies for both on-premises and cloud environments.
• Write and maintain custom scripts to automate tasks and improve efficiency across hybrid infrastructure.
• Monitor and test network and cloud performance, proactively identifying and resolving bottlenecks.
• Provide L2/3 escalation support for both traditional and cloud infrastructure.
• Liaise with vendors and cloud service providers for problem resolution and service optimization.
• Create and maintain comprehensive infrastructure and cloud architecture diagrams, SOPs, and technical documentation.
• Lead assigned projects and implement automation using cloud-native tools and services.
• Mentor junior engineers and provide technical leadership on cloud best practices.
Skills
• Proven experience in enterprise deployments of Microsoft Azure, O365, Active Directory, and other cloud technologies.
• Hands-on experience with Azure, AWS and/or OCI for infrastructure deployment, automation, and security.
• Experience architecting, designing, and implementing disaster recovery solutions across hybrid and cloud environments.
• Deep understanding of technology infrastructure, integration, and cybersecurity, including cloud security frameworks.
• SME in Windows server solutions and cloud-based virtualization (e.g., VMware, Hyper-V, Azure/AWS virtual machines).
• Experience with automation and orchestration tools (e.g., Ansible, Terraform, PowerShell, Azure CLI).
• Project management skills for cloud transformation and infrastructure initiatives.
Communications/Leadership
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to lead network and cloud projects, mentor junior staff, and collaborate with cross-functional teams.
Education/Technology
• Bachelor’s degree in Computer Science, Management Information Systems, or a related field.
• Certifications in cloud technologies (e.g., Azure Administrator, AWS Solutions Architect) are highly desirable.
• CompTIA A+ or other IT-related certifications preferred.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Top Skills
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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