Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Human Resources Manager – Medellín, Colombia
Kaseya
Fully onsite position: Cra. 43A #6 sur 26, El Poblado, Medellín, El Poblado, Medellín, Antioquia, Colombia
Position Overview
Kaseya is seeking an experienced and dynamic Human Resources Manager to build and lead all HR functions for our operations in Medellín, Colombia. This is a unique opportunity for an HR professional who thrives in a fast-paced, high-growth environment and is passionate about establishing best-in-class HR practices that support business objectives and foster a vibrant company culture.
Key Responsibilities
- HR Department Development: Establish and structure the HR function for Kaseya in the Medellín region, including designing processes, policies, and procedures compliant with Colombian labor laws and Kaseya’s global standards.
- Talent Acquisition & Onboarding: Lead recruitment initiatives to attract top talent, manage the interview and selection process, and oversee onboarding to ensure new hires are set up for success.
- Employee Relations: Serve as the primary point of contact for employees, addressing concerns and fostering a positive and inclusive workplace culture. Mediate conflict resolution and ensure fair treatment across the organization.
- Performance Management: Implement and manage performance appraisal systems, coaching managers and employees on goal setting, feedback, and professional development.
- Compensation & Benefits: Develop and administer competitive compensation and benefits programs in line with local market practices and Kaseya’s policies.
- Compliance: Ensure full compliance with Colombian labor laws, regulations, and reporting requirements. Maintain all employee records and company policies accordingly.
- Training & Development: Identify training needs and implement programs to support employee growth, leadership development, and organizational effectiveness.
- HR Analytics & Reporting: Utilize HR metrics and data to inform strategic decisions and report regularly to regional and global leadership.
- Culture & Engagement: Champion Kaseya’s values and contribute to building a strong, engaged, and high-performing team in Medellín.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field; Master’s degree preferred.
- 5+ years of progressive HR experience, with at least 2 years in a managerial capacity; experience in building HR functions from the ground up is highly desirable.
- Demonstrated knowledge of Colombian labor laws and HR best practices.
- Experience in the technology sector or a fast-growing multinational company is an advantage.
- Strong leadership, communication, and interpersonal skills.
- Fluency in Spanish and proficiency in English (written and spoken) required.
- Ability to work independently, exercise sound judgment, and drive initiatives to completion.
Why Join Kaseya?
Kaseya is a global leader in IT management and security solutions, committed to innovation and excellence. As our HR Manager in Medellín, you will have the autonomy to shape the regional HR landscape and play a pivotal role in our continued growth in Latin America. We offer competitive compensation, professional development opportunities, and a collaborative team environment.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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