Craft engaging content for digital interfaces and customer journeys. Collaborate with designers, maintain content guidelines, and refine content based on user feedback.

The Customer Experience Designer will enhance customer journeys through service design and prototyping while collaborating with various teams.

Lead user and stakeholder research for a confidential client engagement, focusing on qualitative and quantitative research methods to inform design and strategy.

The Claims Support Specialist provides administrative support in claims operations, handling customer service tasks, processing documents, and maintaining confidentiality.

Manage small-to-medium IT projects, lead teams, maintain schedules, apply project management best practices, and monitor project performance.

The Claims Support Specialist provides administrative and customer service support, handles claims documentation, and assists with vendor relations under moderate supervision.

The Claims Customer Support Specialist provides administrative support, customer service to policyholders and claimants, and assists with various claims-related activities and inquiries.