Teams at Kaeppel Consulting

Manage workplace accommodation cases from intake through implementation and follow-up. Guide employees through the ADA interactive process, evaluate documentation, coordinate remote-work and return-to-office accommodations, collaborate with HR and business leaders, maintain confidential records, prepare reports, identify legal risks, and support process improvements. The role requires empathetic communication, sound judgment, organization, confidentiality, and knowledge of accommodation and leave practices.

The Claims Support Specialist performs administrative functions, provides customer service support for claims, and handles phone inquiries, documentation, and coordination of meetings.