Jobs at K Group Companies

Design, build, and maintain AI-powered automation workflows and integrations (n8n, Python, APIs). Lead client delivery, translate business requirements into production-grade systems, support AI adoption (including Microsoft 365 Copilot), and create reusable frameworks, documentation, and metrics to scale AI automation across internal and client environments.

Design, build, and maintain automation workflows and AI-assisted pipelines using n8n, APIs, webhooks, and LLM tooling. Connect disparate systems (CRMs, ERPs, ticketing), create internal tools and dashboards, support client delivery, document solutions, and contribute reusable templates and runbooks.

Provide Level 2 technical support to customers via phone, in person, or remotely. Troubleshoot hardware and software issues, own and manage tickets, coordinate tasks across teams, monitor workflows, use AI tools to optimize processes, and maintain excellent customer communication and service.

Identify and prospect new clients through cold outreach and campaigns, set appointments, present product benefits, maintain CRM records, collaborate with internal teams, and meet sales targets.

Sell IT solutions by identifying prospects, presenting demos, negotiating contracts, closing deals, and maintaining client relationships. Collaborate with internal teams to onboard clients, meet sales targets, maintain CRM records, and stay current on industry trends and competitors.

Drive B2B sales for IT solutions by prospecting, presenting product demonstrations, negotiating contracts, maintaining client relationships, meeting sales targets, and keeping CRM records up to date while collaborating with internal teams for onboarding and implementation.

Provide first-line technical support to customers via phone, in-person, and remote tools. Triage and resolve hardware/software issues, manage support tickets, coordinate tasks across teams, and use AI assistants and data-driven methods to improve processes and customer satisfaction.