Jobs at ITM Tanzania Limited

Designs, implements, and monitors training programs for regional and field sales leaders and teams. Performs training needs analysis, creates induction and functional modules, delivers classroom and on-the-job coaching, coordinates with Airtel trainers, supervises content development, measures training effectiveness against sales KPIs, and submits quarterly reports.

Drive and grow channel sales across assigned Tanzanian zones by onboarding partners, managing retail relationships, ensuring distribution and collections, tracking market trends, and meeting sales targets in coordination with the Channel Sales Head.

Support sales operations by coordinating onboarding, system registration, Watu account setup, territory and reporting assignments, and communications between Territory Managers, Team Leaders, Freelancers, and partners. Maintain accurate records, ensure compliance with policies, track progress, escalate access issues, and resolve onboarding or system-related problems to enable smooth sales execution.

Coordinates supplier orders, inventory availability, purchasing, inbound and outbound logistics, shipment tracking, demand forecasting, and inventory and logistics reporting. Partners with sales, marketing, category teams, warehouses, suppliers, regulators, and service providers while maintaining compliance with internal procedures and company standards. The role also supports cost optimization, demand-plan accuracy, stakeholder communication, and complaint handling.

Supervise office operations, monitor AI-extracted files entering the ERP, distribute workloads among data entry agents, reassign files during peaks, prevent assignment delays, identify recurring errors, escalate anomalies, report staffing needs, and represent the company with third parties.

Leads large-scale financial inclusion and women’s economic empowerment projects by coordinating multidisciplinary teams, managing stakeholders, overseeing VSLA/CMG interventions, monitoring performance, managing risks, ensuring quality delivery, and directing project reporting and implementation.

Executes recruitment activities, including job posting, CV screening, interview scheduling, candidate tracking, background checks, and recruitment reporting. Coordinates onboarding and offboarding, maintains personnel files and HRIS data, manages employee attendance and leave records, and submits payroll-related attendance information. Supports compliance, employee communication, and coordination across departments.

Manages performance evaluations, KPI documentation, PIPs, promotion reviews, talent succession processes, disciplinary investigations, and terminations. Ensures compliance with Tanzanian labour laws and company procedures, prepares evidence for labour disputes, maintains performance and disciplinary records, trains supervisors, and coordinates with HR, recruitment, training, compensation, and legal stakeholders.

Acquire and onboard new merchants within an assigned territory, drive revenue and transaction growth, manage the sales pipeline, and maintain merchant relationships. Responsibilities include consultative selling, CRM usage, onboarding and KYC support, upselling, retention, reporting, market research, competitor monitoring, and cross-functional collaboration while ensuring compliance with company policies and pricing guidelines.

Acquire and onboard new merchants, grow revenue and transaction volumes, manage the sales pipeline, maintain CRM accuracy, and build long-term merchant relationships. The role includes consultative selling, merchant activation, upselling, reporting, market research, competitor monitoring, cross-functional collaboration, and compliance with KYC and internal procedures across an assigned Zanzibar territory.

Drives sales growth across Mbeya and Tabora by recruiting and supporting retail partners, executing promotions, expanding market presence, and ensuring product visibility and availability. The role manages territory activities and sales pipelines, conducts field visits, monitors outlet performance, addresses basic terminal issues, maintains CRM records, prepares reports, and collaborates with internal teams and retailers to achieve sales targets.

Acquire and onboard new merchants, grow revenue and transaction volumes, manage the sales pipeline, maintain CRM records, and build long-term merchant relationships. The role includes consultative selling, product demonstrations, negotiations, onboarding and KYC support, account growth, reporting, market research, competitor monitoring, and collaboration with internal teams to resolve operational challenges while maintaining compliance.

Manages the full HR function, including workforce planning, recruitment, onboarding, employee relations, performance management, training, compensation and benefits, compliance, payroll coordination, employee welfare, and HR reporting. Advises management on staffing and employment matters, maintains personnel records and HR systems, ensures compliance with Tanzanian labor requirements, and supports a productive and engaged workforce.

Drive sales of generator sets and power-generation solutions by developing customers, managing sales pipelines, preparing technical and commercial proposals, conducting site assessments, recommending generator configurations, negotiating tenders, and coordinating with technical, service, and supplier teams through delivery and after-sales support.

Develops compressor and industrial equipment sales by identifying opportunities, assessing customer requirements, recommending technical solutions, preparing quotations, conducting presentations, managing tenders and negotiations, and closing sales. The role maintains customer relationships, monitors markets and competitors, coordinates installation and after-sales support with technical teams, prepares forecasts and reports, and achieves sales and gross-margin targets.

Provides administrative and operational support to the sales team by coordinating customer enquiries, quotations, orders, deliveries, documentation, reports, meetings, and after-sales activities. Maintains accurate customer records, follows up on opportunities, coordinates with internal departments, supports tenders and presentations, handles customer complaints, and assists with marketing and customer relationship activities.

Supports accounting and financial operations by recording transactions, processing invoices and payments, maintaining receivable and payable records, reconciling accounts, assisting with month-end reporting, monitoring cash flow, preparing tax and statutory documentation, and supporting audits. The role also coordinates with sales, procurement, stores, suppliers, and management while ensuring accurate, compliant, and confidential financial records.

Manage daily accounting operations, including general ledger maintenance, accounts payable and receivable, payroll, tax filings, reconciliations, financial reporting, cash flow, budgeting, audits, and statutory compliance. The role requires accurate recordkeeping, application of IFRS and Tanzanian requirements, financial controls, accounting systems proficiency, and strong analytical, communication, and ethical judgment.

Supports the General Manager with daily operations, communications, website and social media content, newsletters, business events, business development, market research, administration, and stakeholder engagement in Tanzania. The intern also contributes to networking and private-sector development activities while gaining experience in an international business environment.

Creates, edits, and maintains accurate mechanical CAD drawings from sketches, instructions, and site visits. Collaborates with engineers, project managers, consultants, and subcontractors; maintains drawing lists, project files, CAD server organization, and standard details. Supports practical design solutions, drawing revisions, project documentation, and compliance with safety and environmental regulations.