Jobs at ITM Tanzania Limited

Administer and maintain servers, networks, virtualization, databases, and desktop environments; support data center operations; design and deploy infrastructure solutions; troubleshoot and resolve complex technical issues; liaise with stakeholders and vendors; deliver high-quality IT support and ensure operational stability, security, and performance.

Manage HR and administrative operations for a call center: attendance and workforce administration, employee relations and discipline, recruitment, onboarding, training coordination, payroll inputs and benefits administration, labour law compliance, office administration, and employee engagement initiatives.

Design competency-based training curricula and learning materials for adult learners in rural communities; develop facilitator guides, participant manuals, visual resources; support Training of Trainers programmes; adapt and improve content using participant feedback.

Strengthen beneficiaries' access to financial services by building partnerships with financial institutions, delivering financial literacy and investment readiness training, supporting credit readiness and financial planning, and promoting sustainable financial inclusion strategies across programme activities.

Design and implement gender-responsive interventions, integrate gender equality and social inclusion across programmes, provide technical guidance on women’s economic empowerment, conduct gender analysis, promote safeguarding, and support stakeholders in adopting gender-sensitive practices.

Lead and take full ownership of Tanzania lottery operations, including strategy, governance, compliance, IT, finance, sales, logistics, HR and stakeholder engagement. Drive commercial growth, operational excellence, regulatory adherence, risk management, audit readiness, and organisational capability while reporting to the Executive Committee and Board.

Design, implement, optimize, and support complex IP networks for telecommunications and enterprise customers. Lead network planning, create HLDs/LLDs, deploy networks with 100+ network elements, configure routing protocols (MPLS, SRv6, IPv6, BGP, OSPF, IS-IS), troubleshoot faults, perform capacity planning, lead technical teams, mentor junior engineers, and produce technical and project documentation.

Manage and grow the strategic VDC account in Tanzania by building executive relationships, identifying opportunities, leading cross-functional teams, directing projects, driving revenue and meeting sales and project KPIs for ICT solutions including cloud, AI, and enterprise networking.

Lead and own all Tanzania lottery operations and strategy, ensuring governance, regulatory compliance, commercial growth, financial performance, technology oversight, stakeholder engagement, and development of high-performing teams while reporting to the Executive Committee and Board.

Lead planning, optimization, and performance tuning of 2G/3G/4G/5G networks. Analyze KPIs and drive test logs, implement Huawei network features, validate new functions, execute cluster- and network-wide optimizations, prepare KPI reports, and mentor junior engineers to ensure customer experience and project targets are met.

Provide IT support and operations: install, maintain, and troubleshoot hardware, software, networks, and virtual servers; administer SQL/Oracle databases and Active Directory; perform backups, monitor performance, enforce security policies, generate reports, and coordinate with stakeholders.

Manage financial records, reporting, and compliance with emphasis on construction project accounting. Oversee cash flow, reconciliations, statutory filings, internal controls, audits, budgeting, cost tracking, asset accounting, and preparation of management reports while collaborating across departments.

Support sales operations by coordinating onboarding, system registration, Watu account setup, territory and reporting assignments, and communications between Territory Managers, Team Leaders, Freelancers, and partners. Maintain accurate records, ensure compliance with policies, track progress, escalate access issues, and resolve onboarding or system-related problems to enable smooth sales execution.

Operate and drive trucks to pick up, load/unload and deliver goods; pre-inspect vehicles; verify loads and paperwork; perform basic vehicle maintenance and follow safety procedures.

Expand open-market distribution by identifying, onboarding, and managing dealers and device-finance partners. Collect and process orders, ensure timely payments, and drive sales performance within assigned zones.

Lead and manage end-to-end rollout and deployment activities across multi-site telecom projects. Plan, coordinate, and control resources, schedules, budgets, risks, KPIs, and teams to ensure contractual delivery, quality, and forecasts. Liaise with PBM, customers, and suppliers, perform feasibility analyses, and supervise deployment staff through installation, validation, commissioning, and acceptance.

Identify and convert B2B leads, sell ingredient products, prepare quotations and orders, maintain client relationships, meet sales targets, attend trade shows, and relay customer feedback to product and management teams.

Lead and coordinate site acceptance and close-out activities for telecom deployments: validate installations to specifications, manage defect closure with subcontractors and suppliers, conduct customer acceptance visits, align close-out checklists, and secure customer acceptance certificates to trigger revenue recognition.

Design HVAC, plumbing, fire protection, and ventilation systems for local and international building projects; perform mechanical design and BIM coordination; work closely with architectural and electrical teams using Revit.

Lead HR activities for sales leadership (Zonal Business Managers, Cluster Managers) including end-to-end recruitment, structured onboarding, payroll and statutory compliance (Tanzania), performance management, employee relations, exit processing, HR reporting, and training initiatives to improve retention and reduce time-to-hire.