Teams at ITM Tanzania Limited

Administer and maintain servers, networks, virtualization, databases, and desktop environments; support data center operations; design and deploy infrastructure solutions; troubleshoot and resolve complex technical issues; liaise with stakeholders and vendors; deliver high-quality IT support and ensure operational stability, security, and performance.

Manage HR and administrative operations for a call center: attendance and workforce administration, employee relations and discipline, recruitment, onboarding, training coordination, payroll inputs and benefits administration, labour law compliance, office administration, and employee engagement initiatives.

Design competency-based training curricula and learning materials for adult learners in rural communities; develop facilitator guides, participant manuals, visual resources; support Training of Trainers programmes; adapt and improve content using participant feedback.