Jobs at iServeU

Own the product lifecycle, strategy, roadmap, and delivery of LOS and LMS digital lending solutions. Gather requirements from banking, fintech, risk, credit, operations, and technology stakeholders; create PRDs and process specifications; design end-to-end lending journeys; manage integrations; and coordinate engineering, QA, implementation, and support teams. The role also supports client workshops, product demonstrations, regulatory compliance, KPI tracking, product rollout, and continuous enhancements.

Deploys and administers distributed databases on GCP, configures cloud and Kubernetes networking, manages RBAC and TLS certificate infrastructure, performs Linux and database upgrades, writes SQL and Bash automation, troubleshoots incidents, and maintains technical documentation. The role collaborates with engineering and product teams and participates in critical incident response.

Drive end-to-end B2B SaaS and fintech sales, including lead generation, proposals, presentations, negotiations, contract closure, and implementation handoff. Develop customized solution pitches for enterprise customers, manage monthly revenue targets, acquire new accounts, and retain existing customers through strong account management. Target sectors include banking, financial services, education, e-commerce, logistics, retail, utilities, insurance, telecom, and government.

Handles customer retention, telesales, and support by answering product questions, understanding customer needs, processing orders, updating CRM records, managing grievances, documenting calls, and contacting prospective or existing customers. The role also meets sales or support quotas, explains products, resolves complaints, and refers qualified prospects to field sales.

Leads international growth strategy, strategic partnerships, business development pipelines, and revenue initiatives across fintech and digital payments markets. Works with executives, banks, payment networks, regulators, and enterprise stakeholders to identify opportunities, negotiate partnerships, and execute strategic programs. Responsibilities include market research, proposals, RFP responses, KPI monitoring, cross-functional coordination, executive reporting, and representing the company at international business events.

Manage strategic B2B customer accounts as the primary contact, building relationships, ensuring satisfaction and retention, resolving issues, coordinating service delivery, and driving cross-selling and upselling. Responsibilities also include invoice generation, payment collection, receivables management, product demonstrations, business presentations, CRM updates, KPI achievement, and reporting on engagement, collections, renewals, and revenue opportunities.

Assist Product Managers with PRDs, user stories, acceptance criteria, feature execution, market and competitor research, product metrics, user testing, feedback collection, documentation, dashboards, and feature-planning analysis. Collaborate with design, engineering, QA, compliance, and banking stakeholders while supporting fintech and payments products, including UPI transaction flows and performance tracking.

Own the strategy, design, development, and performance of prepaid card products for banks and fintechs. Responsibilities include managing product requirements, analyzing market and customer data, identifying growth opportunities, overseeing P&L and revenue targets, coordinating cross-functional delivery, supporting client implementations, and ensuring compliance and system controls. The role also involves competitor research, digital acquisition, platform integrations, stakeholder management, and end-to-end ownership of strategic product projects.

Serves as Chief of Staff to the CTO and operational leader for technology. Establishes engineering governance, tracks reliability and delivery metrics, manages budgets and vendor costs, leads cross-functional technical initiatives, integrates compliance and security requirements, resolves organizational and architectural bottlenecks, and represents the CTO in executive and regulatory communications.

Leads enterprise sales strategy, business development, complex solution sales, strategic account growth, revenue planning, forecasting, negotiations, and customer onboarding. Builds executive relationships, manages high-value deals, and leads sales teams across locations. Collaborates with Product, Pre-Sales, Operations, Technology, Risk, Compliance, and Implementation teams while driving retention, renewals, upselling, profitability, and market expansion across fintech and enterprise technology segments.

Entry-level management trainee supporting enterprise sales in fintech. Responsibilities include identifying and acquiring enterprise merchants, generating leads, creating customized sales pitches, engaging clients through contract signing and implementation, meeting weekly targets, owning regional revenue goals, monitoring customer performance, and managing existing accounts. The role requires strong communication, customer focus, numerical ability, ownership, interpersonal skills, adaptability, and the ability to work independently in a fast-paced startup environment.

Supports visual design and video editing for social media, websites, email campaigns, events, presentations, brochures, and other marketing materials across digital and print platforms. Maintains brand consistency, develops engaging creative assets, edits short- and long-form videos, and collaborates with the marketing team to execute creative concepts.

Manage strategic fintech and BFSI accounts, driving transaction-revenue growth, product adoption, cross-selling, renewals, and minimum-guarantee renegotiations. Monitor transaction performance and revenue leakage with technical, product, engineering, and analytics teams. Lead QBRs with senior client stakeholders, recover lost revenue, support integrations and roadmap planning, and provide market intelligence to improve product and pricing decisions.

Supports B2B marketing operations through account and contact research, database enrichment, market and competitor analysis, campaign preparation, reporting, and event coordination. The intern will assist with conferences and exhibitions, manage delegates and vendors, handle on-ground requirements, maintain trackers, and complete ad hoc operational tasks. Success requires strong internet research, organization, communication, spreadsheet skills, initiative, and interest in B2B marketing, technology, fintech, or SaaS.