Jobs at iServeU

Manage strategic B2B customer accounts as the primary point of contact, strengthen relationships, ensure satisfaction and retention, coordinate issue resolution, oversee invoicing and collections, and drive cross-selling and upselling. The role also includes product demonstrations, business presentations, KPI achievement, CRM maintenance, account reporting, and collaboration with finance and internal teams.

Leads international growth strategy, strategic partnerships, business development pipelines, and revenue initiatives across fintech and digital payments markets. Works with executives, banks, payment networks, regulators, and enterprise stakeholders to identify opportunities, negotiate partnerships, and execute strategic programs. Responsibilities include market research, proposals, RFP responses, KPI monitoring, cross-functional coordination, executive reporting, and representing the company at international business events.

Own the overall fintech product strategy, identify customer and business needs, drive product innovation and launches, improve product effectiveness, conduct competitive analysis, and manage relationships with banks, NBFCs, and service providers. The role bridges sales, corporate teams, field forces, and headquarters while driving product mix, profitability, partnerships, and issue resolution throughout the product development lifecycle.

Drive enterprise B2B SaaS and fintech sales from lead generation through proposal, negotiation, contract closure, and implementation. Develop customized solution pitches, manage customer relationships, achieve monthly revenue targets, and defend existing accounts through strong account management. Target medium and large organizations across financial services, education, e-commerce, logistics, retail, utilities, insurance, telecom, and related sectors.

Manage strategic B2B customer accounts as the primary contact, building relationships, ensuring satisfaction and retention, resolving issues, coordinating service delivery, and driving cross-selling and upselling. Responsibilities also include invoice generation, payment collection, receivables management, product demonstrations, business presentations, CRM updates, KPI achievement, and reporting on engagement, collections, renewals, and revenue opportunities.

Assist Product Managers with PRDs, user stories, acceptance criteria, feature execution, market and competitor research, product metrics, user testing, feedback collection, documentation, dashboards, and feature-planning analysis. Collaborate with design, engineering, QA, compliance, and banking stakeholders while supporting fintech and payments products, including UPI transaction flows and performance tracking.

Develop and maintain backend applications in Golang, including REST APIs, gRPC services, scalable microservices, and third-party integrations. Write tested, maintainable code; optimize performance, reliability, and scalability; troubleshoot production issues; and collaborate with product, QA, DevOps, and cross-functional teams. The role also involves code reviews, technical discussions, and responsible use of AI-powered developer tools for coding, debugging, documentation, and test generation.

Own the strategy, design, development, and performance of prepaid card products for banks and fintechs. Responsibilities include managing product requirements, analyzing market and customer data, identifying growth opportunities, overseeing P&L and revenue targets, coordinating cross-functional delivery, supporting client implementations, and ensuring compliance and system controls. The role also involves competitor research, digital acquisition, platform integrations, stakeholder management, and end-to-end ownership of strategic product projects.

Serves as Chief of Staff to the CTO and operational leader for technology. Establishes engineering governance, tracks reliability and delivery metrics, manages budgets and vendor costs, leads cross-functional technical initiatives, integrates compliance and security requirements, resolves organizational and architectural bottlenecks, and represents the CTO in executive and regulatory communications.

Leads enterprise sales strategy, business development, complex solution sales, strategic account growth, revenue planning, forecasting, negotiations, and customer onboarding. Builds executive relationships, manages high-value deals, and leads sales teams across locations. Collaborates with Product, Pre-Sales, Operations, Technology, Risk, Compliance, and Implementation teams while driving retention, renewals, upselling, profitability, and market expansion across fintech and enterprise technology segments.

Entry-level management trainee supporting enterprise sales in fintech. Responsibilities include identifying and acquiring enterprise merchants, generating leads, creating customized sales pitches, engaging clients through contract signing and implementation, meeting weekly targets, owning regional revenue goals, monitoring customer performance, and managing existing accounts. The role requires strong communication, customer focus, numerical ability, ownership, interpersonal skills, adaptability, and the ability to work independently in a fast-paced startup environment.

Supports visual design and video editing for social media, websites, email campaigns, events, presentations, brochures, and other marketing materials across digital and print platforms. Maintains brand consistency, develops engaging creative assets, edits short- and long-form videos, and collaborates with the marketing team to execute creative concepts.

Supports presales activities by gathering client requirements, conducting discovery sessions, presenting and demonstrating solutions, preparing proposals and RFP responses, and serving as a product and platform subject matter expert. Collaborates with sales, product, technical, and implementation teams to align solutions, support pricing and positioning, manage handoffs, and improve offerings through prospect feedback.

Develop and maintain automation scripts for web, API, and Android applications. Perform functional, regression, smoke, integration, API, and database validation testing. Integrate automated tests with CI/CD pipelines, track defects in JIRA, collaborate in Agile teams, and use AI tools to improve testing productivity and documentation. Banking, payments, or FinTech experience is preferred.

Manage strategic fintech and BFSI accounts, driving transaction-revenue growth, product adoption, cross-selling, renewals, and minimum-guarantee renegotiations. Monitor transaction performance and revenue leakage with technical, product, engineering, and analytics teams. Lead QBRs with senior client stakeholders, recover lost revenue, support integrations and roadmap planning, and provide market intelligence to improve product and pricing decisions.

Supports B2B marketing operations through account and contact research, database enrichment, market and competitor analysis, campaign preparation, reporting, and event coordination. The intern will assist with conferences and exhibitions, manage delegates and vendors, handle on-ground requirements, maintain trackers, and complete ad hoc operational tasks. Success requires strong internet research, organization, communication, spreadsheet skills, initiative, and interest in B2B marketing, technology, fintech, or SaaS.