Intenseye
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As a Customer Support Specialist, you will provide exceptional support to users via email and chat, diagnose and resolve basic technical issues, help customers understand product features, maintain documentation of interactions, collect feedback, and collaborate with various teams for improved customer experience.
As a Senior Solutions Engineer, you will lead technical pre-sales and post-sales activities, develop and implement solutions for enterprise customers, and ensure successful project delivery across the customer lifecycle. You'll work closely with customers to understand their needs and drive customer satisfaction while collaborating with sales and product development teams.
The Senior Field Marketing Manager will develop and execute a field marketing strategy focused on driving brand awareness and demand through various physical and virtual events. Responsibilities include collaborating with sales and marketing teams, managing performance metrics, and representing the company in public engagements. This role requires strong communication skills and quantitative capabilities in budgeting and tracking marketing performance.
The Senior Customer Success Manager will lead relationships with global enterprise customers, ensuring successful onboarding, implementation, and ongoing satisfaction with the Intenseye platform. Responsibilities include driving revenue retention, upselling, monitoring customer health, and collaborating with internal teams to achieve customer health and safety goals.
The Enterprise Account Executive at Intenseye is responsible for exceeding goals related to software subscriptions within global enterprises. This involves building a sales pipeline, closing deals, and collaborating with the Customer Success team to enhance KPIs and drive expansion. The role requires extensive knowledge of enterprise sales, particularly in SaaS and AI applications.
As an Application Support Specialist at Intenseye, you will provide expert troubleshooting and support for our enterprise customers. Responsibilities include managing technical discussions, integrating camera systems, and collaborating with development teams for feature enhancements and issue resolution.