Jobs at Infrrd

Build and debug Python features and utilities for an intelligent document processing product, implement GenAI/LLM workflows (LangChain/OpenAI), design PGVector-based retrieval, create evaluators and test harnesses, instrument logs/metrics, triage and ship fixes, harden deployments, and maintain SOPs and runbooks for integrations and compliance-sensitive flows.

Manages a team of residential mortgage underwriters and QC analysts, overseeing loan underwriting, post-closing quality control, compliance, escalations, staffing, training, and performance. Reviews complex VA, FHA, and Conventional loans; ensures adherence to agency, investor, and regulatory guidelines; leads root-cause analysis and CAPA initiatives; tracks quality, turnaround, productivity, and defect metrics; and supports internal, investor, HUD, and VA audits.

Build and own high-throughput Java backend services for mortgage document processing. Design asynchronous pipelines, LLM integrations, resilience and failover logic, and production observability. Optimize accuracy, latency, and cost while debugging production issues. Review code, write design documents, decompose features, and mentor junior engineers. The role requires strong concurrent Java architecture, Spring Boot microservices, NoSQL and relational databases, containerization, Kubernetes, and cloud experience.

Lead Infrrd’s B2B marketing strategy, demand generation, positioning, brand, and pipeline growth. Partner with Sales, Product, founders, and leadership on ICP definition, GTM strategy, ABM, campaigns, messaging, sales enablement, attribution, and marketing KPIs. Develop the existing marketing team, strengthen market presence, and translate complex Enterprise AI capabilities into compelling enterprise-buyer narratives.

Processes, annotates, corrects, verifies, and classifies US mortgage documents. Ensures data quality, maintains confidentiality and compliance, generates reports, meets productivity targets, and collaborates with internal teams. Requires detailed knowledge of mortgage documentation, accurate data entry, strong communication, and proficiency with Excel and Google productivity tools. This is a Bangalore-based, office-based contract role with rotational shifts after training.

Leads the QA team and owns quality strategy for an AI platform. Responsibilities include architecting Playwright UI automation for Angular and React, API testing across Spring Boot and Python microservices, MongoDB test data management, CI/CD integration, quality metrics, release decisions, shift-left practices, and collaboration on performance and reliability testing.

Serve as the strategic Customer Success lead for enterprise mortgage clients, owning onboarding, configuration of document extraction models, workflow automation, regulatory compliance mapping, executive relationships, NRR/expansion targets, and product feedback. Coordinate implementation and engineering, run QBRs, maintain CRM hygiene, and drive measurable operational outcomes across origination, underwriting, servicing, and post-close processes.