Jobs at Inforcer Ltd

Provides first-line IT support and manages company infrastructure, including hardware, software licenses, procurement, asset inventory, system monitoring, patching, updates, onboarding, and offboarding. Troubleshoots Windows, macOS, hardware, software, and network issues; supports Microsoft 365 administration; delivers security awareness guidance; maintains documentation; and contributes to IT and infrastructure improvement projects.

Coordinate recruitment operations across the UK, US, and EMEA by administering the ATS, scheduling interviews, communicating with candidates, maintaining job postings and hiring data, preparing reports, and supporting offers and onboarding. The role also assists with screening, employer branding, recruitment projects, process improvement, compliance, and workflow optimization while supporting Talent Partners and hiring managers.

Provides first- and second-line technical support to MSP partners, triages incidents, resolves platform issues, manages Intercom tickets, and follows major incident procedures. Builds KPI, CSAT, and service dashboards; develops workflows and documentation to improve service desk operations. Collaborates with Engineering and Product on customer feedback and feature requests while delivering professional, empathetic customer service.

Own US People Operations and HR partnering for a growing technology company. Responsibilities include payroll, benefits, onboarding, offboarding, HRIS data, employment compliance, leave administration, employee relations, performance support, compensation benchmarking, policy development, and employee engagement. The role operates independently as the first dedicated US People hire while partnering with UK People leadership and US business leaders.

Lead high-priority strategic and cross-functional initiatives from problem definition through implementation. The role creates structure from ambiguity, develops company-wide data and productivity frameworks, builds operational playbooks, manages OKR and Rocks reporting, supports planning cycles, and improves organizational processes, systems, and operating rhythms. Success requires strong analytical problem-solving, autonomous execution, cross-functional communication, organization, and accountability in a fast-growing technology company.

Manage North American pipeline generation with a focus on outbound growth, while overseeing inbound and event motions. Lead and coach the Business Development team, improve prospecting quality, manage conversion and pipeline targets, reinforce qualification and sales handoff standards, and use performance data to improve messaging, targeting, and conversion. Collaborate with Sales, Marketing, and Operations while supporting representative onboarding, development, and performance management.

Own the end-to-end accounts payable and procure-to-pay processes across multiple entities and currencies. Responsibilities include invoice processing, supplier reconciliations, payment runs, employee expenses, accruals, prepayments, balance-sheet reconciliations, month-end close, financial controls, and process automation. The role also supports purchasing compliance, supplier contracts, tax coding, and continuous finance process improvement.

Owns B2B demand-generation and growth marketing programs for an MSP-focused cybersecurity and AI company. Responsibilities include lead follow-up cadences, CRM and marketing automation workflows, sales enablement, account-based marketing, integrated campaigns, lead nurturing, audience segmentation, and performance optimization. The role partners closely with Sales, RevOps, vendors, and cross-functional teams to improve funnel conversion, pipeline influence, and revenue impact.

Supports the Australian business by managing office operations, facilities, suppliers, executive calendars, travel, meetings, reports, and internal communications. Coordinates onboarding, offboarding, probation reviews, employee records, recruitment administration, and confidential employee matters. Organizes events and engagement initiatives while identifying operational improvements. Partners closely with the Regional Leader and supports business initiatives in a fast-paced technology environment.

Build and manage long-term relationships with MSP partners across the Nordic region. Drive onboarding, adoption, retention, renewals, and upsell opportunities by aligning platform solutions with client goals. Use account health data to identify risks, create account plans, and proactively engage customers. Collaborate with Implementation, Sales, Support, Product, Engineering, and Marketing, while delivering customer workshops and training.

Manage relationships with MSP partners across EMEA, driving onboarding, product adoption, retention, renewals, and growth. Develop account plans, monitor account health, identify risks and upsell opportunities, gather customer feedback, and collaborate with Sales, Support, Product, Engineering, Marketing, and Implementation. Support customers through workshops and training delivered virtually and in person.

Own a portfolio of complex MSP partners across North America, developing strategic account plans, driving product adoption, leading expansion and cross-sell opportunities, supporting renewals and commercial conversations, recovering at-risk accounts, and mentoring junior Partner Success Managers. The role requires strong stakeholder management, data-driven partner health analysis, and familiarity with B2B or SaaS accounts, cybersecurity, Microsoft 365, or the MSP market.

Manage full-cycle sales across the Nordic region, including prospecting, relationship development, product demonstrations, contract negotiation, and deal closure. The role focuses on acquiring new MSP clients, expanding existing accounts, exceeding sales quotas, forecasting performance, monitoring competitors, and collaborating with technical teams to support successful delivery. Fluency in Finnish, Norwegian, or Swedish and experience selling technology or SaaS products are required.

Support onboarding and implementation for new MSP partners by coordinating project timelines, client communications, webinars, classroom training, documentation, video content, and LMS materials. Troubleshoot technical issues, build Microsoft expertise, support occasional product tickets, monitor client satisfaction, and improve onboarding processes and the overall customer experience.

Manage and grow relationships with MSP partners across the DACH region. Responsibilities include onboarding coordination, adoption and retention, account planning, identifying renewals and upsell opportunities, monitoring account health, delivering workshops and training, and communicating customer feedback to internal Product and Engineering teams. The role collaborates closely with Sales, Support, Product, Marketing, and Implementation to deliver strong partner outcomes.

Prospects for new business through cold calling, email campaigns, networking, and research tools. Builds executive-level relationships, understands prospect needs, promotes cybersecurity and AI solutions, and achieves meeting and activity targets. Collaborates with internal technical teams, monitors market and competitor trends, and represents the company at business events and conferences.

Manage the full sales cycle across the DACH region, including prospecting, new business development, account expansion, product demonstrations, contract negotiation, and closing. Build executive-level client relationships, exceed sales quotas, monitor market and competitor activity, provide forecasts, and represent the company at business events. Collaborate with internal technical teams to support effective product delivery.

Prospects for new business through cold calling, networking, social selling, and email campaigns. Researches prospects, builds executive-level relationships, meets qualified-opportunity and activity targets, collaborates with technical teams, monitors market and competitor activity, and represents the company at business events and conferences.

Manage multiple client implementations, including project planning, milestone tracking, client communications, technical troubleshooting, and satisfaction. Support pre-sales engagements, lead advanced implementations for larger clients, host webinars, and deliver individual and group training. Create and update technical and customer-facing documentation and video content, train internal teams, and improve onboarding processes and the overall client experience.

Prospect for new business through cold calling, email campaigns, networking, and research. Build executive-level relationships, understand client needs, promote cybersecurity and AI solutions, and achieve meeting and activity targets. Collaborate with internal technical teams, monitor competitors and market trends, and represent the company at business events and conferences.