Teams at Inforcer Ltd

Lead and scale a cross-functional GTM Operations function, owning GTM tech stack, revenue data and reporting, territory and commission design, forecast processes, and AI adoption to drive efficiency across sales, marketing, and customer success.

Provide 1st/2nd line support and manage ticketing in Intercom; triage and resolve incidents, handle backups and server/network issues, build KPIs/CSAT dashboards, document and automate processes, and follow major-incident procedures.

Manage a portfolio of MSP partners across ANZ to drive platform adoption, retention, upsells and renewals. Onboard clients, deliver workshops and training, monitor customer health, relay feedback to Product, and collaborate with Sales, Support and Implementation to ensure partner success.