About Us
inforcer is one of the fastest growing technology organizations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support to the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to be inforced in every MSP!
About the Role
We are looking for a Manager of Pipeline Generation to join our expanding team. This role is responsible for managing and improving inforcer's North America pipeline generation activity, with a primary focus on outbound-led growth, alongside inbound and event motions where conversion quality is critical. You will lead the day-to-day execution of the Business Development team, coach representatives to improve performance, and ensure a consistent flow of well-qualified opportunities that support North America revenue growth in a fast-paced and scaling environment. This role executes and reinforces the pipeline generation system owned by the Director of Pipeline Generation, leads the North America Business Development team day-to-day, and directly coaches reps to standard.
What you'll be doing
Execute inforcer's North America pipeline generation against the strategy set by the Director, with a primary focus on outbound
Operate and reinforce our established, best-in-class pipeline system, refining at the edges rather than rebuilding it
Lead and develop the North America Business Development team day-to-day, directly coaching reps to improve quality, confidence and results
Manage the team to conversion and pipeline quality targets set with the Director, with activity as an input, aligned to North America sales priorities
Run consistent outbound, inbound, and event processes, cadences, tooling and performance routines across the team
Uphold and reinforce the prospecting quality, qualification and handoff standards set by the Director, keeping pipeline relevant and actionable
Use data to identify gaps across conversion, messaging, targeting and pipeline quality, then take practical action
Collaborate closely with North America Sales leadership on territory focus, account priorities and feedback from the field
Support onboarding, development and performance management for Business Development Representatives
Stay close to market and competitor insight to improve outreach, positioning and pipeline effectiveness
What We Can Offer You
Steep Learning curve: We believe people leave organizations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you'll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it's safe to make mistakes, try new things, and improve.
Real impact: We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company.
Transparency and Honesty: We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won't pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team.
A+ Global Team: Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you'll be surrounded with exceptional people that are always happy to help.
Regular Team Socials: We celebrate our team, our milestones, promotions and achievements with social events every month.
Employee Recognition: Programs to recognize and reward our top contributors for their achievements and efforts. We live our company values every day and reward those people who embody them.
Skills We Need for This Role
Experience managing and leading a Business Development team, owning ramp, conversion, and performance, in a SaaS or B2B technology environment
Proven coaching of early-career reps from fresh-out-of-university through full productivity on a structured ramp
Strong understanding of outbound prospecting, plus inbound and event follow-up, pipeline qualification and handoff to Sales
Ability to coach representatives on messaging, call structure, objection handling and account research
Comfortable managing to conversion and outcomes, with activity as an input, through clear reporting and regular performance routines
Analytical approach with the ability to spot issues across conversion, targeting, messaging and pipeline quality
Experience working in a fast-growing environment with evolving processes, priorities and targets
Clear, direct communicator who can set expectations and drive accountability in a supportive way
Strong cross-functional collaboration skills, particularly with Sales, Marketing and Operations
Commercial mindset with a focus on building predictable, repeatable pipeline for the North America market
Comfortable balancing hands-on execution with people management in a scaling team
inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Experience managing and leading a Business Development team in a SaaS or B2B technology environment
- Experience owning team ramp, conversion, and performance
- Proven experience coaching early-career representatives from onboarding through full productivity
- Strong understanding of outbound prospecting, inbound and event follow-up, pipeline qualification, and handoff to Sales
- Ability to coach representatives on messaging, call structure, objection handling, and account research
- Ability to manage conversion and outcomes through reporting and performance routines
- Analytical ability to identify issues in conversion, targeting, messaging, and pipeline quality
- Experience working in a fast-growing environment with evolving processes, priorities, and targets
- Clear communication, expectation-setting, and supportive accountability skills
- Strong cross-functional collaboration skills with Sales, Marketing, and Operations
- Commercial mindset focused on building predictable, repeatable North American pipeline
- Ability to balance hands-on execution with people management
What We Do
Inforcer is a Microsoft multi-tenant management platform purpose-built for Managed Service Providers (MSPs). It enables MSPs to efficiently standardize and manage Microsoft 365 policies—including Intune, Entra, and Defender—across all client tenants from a single platform. By automating policy deployment and compliance monitoring, inforcer helps MSPs reduce operational overhead and strengthen the security foundation for their customers.
