Jobs at Independent Living Systems, LLC

Manages the IT support team, service procedures, incident resolution, service requests, vendor relationships, compliance, KPIs, and staff training. Partners with clinical and administrative teams to provide reliable, secure, and responsive technology support across healthcare systems while driving continuous improvement and maintaining user satisfaction.

Develops, tests, maintains, and optimizes software applications supporting healthcare operations and data management. Analyzes healthcare data and requirements, collaborates with clinical and IT stakeholders, troubleshoots issues, documents systems, and ensures data accuracy, security, and HIPAA compliance through testing and validation.

Leads healthcare business development by identifying market opportunities, building provider, payer, and community partnerships, developing strategic growth plans, and closing business deals. Collaborates with marketing, operations, and clinical teams to create compliant service offerings, improve client acquisition and retention, and support measurable revenue growth. Conducts market, competitor, regulatory, and reimbursement analysis to guide strategy and maintain competitiveness.

Maintains and supports servers, networks, and IT infrastructure. Responsibilities include system installation and configuration, performance monitoring, troubleshooting, account and access management, backups, disaster recovery, patching, security controls, and infrastructure upgrades. Collaborates with IT teams and business departments to ensure reliable, secure, and highly available services.

Directs treasury and risk management, including cash flow forecasting, liquidity, banking relationships, debt, investments, capital funding, insurance programs, and captive insurance operations. Oversees financial risk metrics, regulatory and contractual reporting, compliance, policies, KPIs, and transaction support for mergers and acquisitions. Collaborates with senior leadership, finance teams, insurers, and external partners to support organizational stability and strategic growth.

Designs, develops, integrates, and optimizes scalable Salesforce solutions for healthcare workflows. Collaborates with clinical, IT, and business stakeholders; builds Apex, Visualforce, and Lightning Web Components; integrates Salesforce with EHR and member systems; performs data extracts, troubleshooting, and performance tuning; and ensures data integrity, security, HIPAA compliance, and interoperability.

Manages consumer accounts and serves as the primary contact for inquiries, concerns, and service needs. Develops account strategies, coordinates with service delivery, compliance, and marketing teams, monitors performance metrics and feedback, identifies service improvements, and prepares reports for senior management. The role supports accessible, high-quality healthcare and social assistance services while maintaining compliance and strengthening consumer relationships.

Develops, tests, maintains, and optimizes software applications supporting healthcare operations and data management. Analyzes healthcare data and system requirements, collaborates with clinical and IT stakeholders, troubleshoots software issues, and ensures data accuracy, security, HIPAA compliance, and system reliability through testing and validation. Documents processes and configurations, provides technical support, and recommends technology improvements.

Leads California market business intelligence, reporting, provider analytics, dashboards, scorecards, predictive analysis, and data governance. Partners with operational, clinical, quality, compliance, finance, provider network, and executive teams to monitor performance, utilization, network adequacy, regulatory requirements, and member outcomes. Ensures data integrity, develops actionable recommendations, supports delegated oversight and audits, and drives reporting automation, strategic initiatives, and continuous performance improvement.

Drives healthcare services growth by identifying market opportunities, developing strategic partnerships, closing business deals, and executing business development plans. Builds relationships with providers, payers, and community partners while collaborating with marketing, operations, and clinical teams. Conducts market and competitive analysis, evaluates regulatory and reimbursement changes, and develops tailored service offerings to support client acquisition, retention, satisfaction, and measurable revenue growth.

Coordinates business development activities by researching healthcare markets, identifying clients and partners, supporting proposals and contracts, coordinating internal and external stakeholders, tracking performance indicators, and reporting insights. The role also supports marketing campaigns and events to expand the client base and contributes to growth strategy execution.

Designs, implements, and maintains cybersecurity controls across networks, applications, and infrastructure. Responsibilities include vulnerability assessments, penetration testing, security monitoring, incident detection and response, threat mitigation, security policy development, identity and access management, compliance support, and security awareness training. The role collaborates with IT and development teams to embed security best practices and strengthen the organization’s overall security posture.

Coordinates business development activities in the healthcare sector by researching markets, identifying clients and partners, preparing proposals and presentations, coordinating internal and external stakeholders, tracking performance indicators, and supporting marketing campaigns and events. The role manages communications, follow-ups, reporting, and cross-functional execution to help expand the organization’s client base and revenue.

Manages software engineering teams and oversees the full software development lifecycle, from design through maintenance. Ensures scalable, secure, compliant solutions that meet healthcare regulations and protect member privacy. Collaborates with product, clinical, and cross-functional stakeholders; manages resources, priorities, risks, and delivery timelines. Promotes Agile, DevOps, code reviews, automated testing, continuous integration, continuous improvement, mentoring, and professional development.

Responds to consumer inquiries, investigates and resolves complaints, documents interactions in CRM systems, analyzes feedback trends, and coordinates with internal departments to improve service delivery. Educates consumers about products and policies, supports reports and projects, collaborates across healthcare service lines, and participates in training on customer service, product knowledge, and regulatory compliance.