We are seeking a Systems Engineer to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Systems Engineer plays an essential role in ensuring the stability, integrity, and efficient operation of the organization's IT infrastructure. This position is responsible for managing, maintaining, and supporting servers, networks, and other computer systems to meet the organization's operational needs. The Systems Engineer will proactively monitor system performance, troubleshoot issues, and implement upgrades or patches to enhance security and functionality. Collaboration with cross-functional teams is essential to align IT services with business objectives and to support end-users effectively. Ultimately, this role ensures that all systems run smoothly, securely, and with minimal downtime, enabling the organization to operate at peak efficiency.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- 3 – 5 years experience as a Systems Administrator or similar role managing Windows server environments.
- Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN technologies.
- Experience with virtualization technologies such as VMware or Hyper-V.
- Familiarity with scripting languages (e.g., PowerShell, Bash) for automation and task optimization.
- Relevant experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
- Certifications such as Microsoft Certified Systems Engineer, Azure Administrator or CompTIA Network+.
- Experience with cloud platforms like AWS, Microsoft Azure, or Google Cloud Platform.
- Knowledge of cybersecurity best practices and experience implementing security controls.
- Experience with configuration management tools such as Intune or Tanium.
- Strong problem-solving skills and the ability to work independently as well as part of a team.
Responsibilities:
- Install, configure, and maintain operating systems, software, and hardware components across servers and network devices.
- Monitor system performance and troubleshoot issues to ensure high availability and reliability of IT services.
- Manage user accounts, permissions, and access controls to maintain security and compliance standards.
- Perform regular backups, disaster recovery operations, and system updates to safeguard data integrity.
- Collaborate with IT team members and other departments to plan and implement infrastructure improvements and upgrades.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
- 3–5 years of experience as a Systems Administrator or in a similar role managing Windows server environments
- Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN technologies
- Experience with virtualization technologies such as VMware or Hyper-V
- Familiarity with scripting languages such as PowerShell or Bash
- Relevant experience may substitute for the educational requirement on a year-for-year basis
- Microsoft Certified Systems Engineer, Azure Administrator, or CompTIA Network+ certification
- Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform
- Knowledge of cybersecurity best practices and experience implementing security controls
- Experience with configuration management tools such as Intune or Tanium
- Strong problem-solving skills and ability to work independently and collaboratively
What We Do
Independent Living Systems, LLC, offers a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid and Dual-Eligible Market. Independent Living Systems has been an industry leader in managing home and community-based programs for over 16 years. Leveraging ILS’ award winning technology platform, ILS provides assistance beyond the clinical realm at every stage of care from hospitalization to the treatment of chronic illnesses to personalized care management including nutritional support. As one of the country’s leading providers of Nutritional Support Services and medically tailored meals, ILS provides nutrition counseling and home delivered meals for individuals transitioning from acute settings to the home as well as for those combatting the effects of one or more chronic diseases. In partnership with health plans, providers, hospitals, and pharmaceutical and medical device companies, ILS provides solutions aimed at improving health outcomes while rebalancing costs. ILS’ suite of products and services include: MLTSS - Managed Long-Term Services Supports Suite of solutions including assessments, care management, and coordination of home and community-based services, care planning, and back-office support CCM - Comprehensive Care Management A streamlined solution for ongoing care management and care optimization targeted towards special needs populations and special needs plans Meals and Nutrition One of the nation’s largest nutritional providers delivering consistent, high-quality therapeutic meals to elderly and at-risk populations TPA – Third Party Administration A fully integrated business and technology offering to support all administrative and financial reporting requirements of health plans and risk bearing entities MSO – Management Services Organization Population and provider-based interventions to address utilization and monitor unit costs of services For more information please contact us via email at [email protected].
