We are seeking a Salesforce Architect to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Salesforce Architect plays an essential role in designing and implementing scalable, secure, and efficient Salesforce solutions tailored to the unique needs of the organization. This position directly impacts Salesforce solutions that enhance member engagement, streamline clinical workflows, and ensure compliance with healthcare regulations. This role requires collaboration with cross-functional teams including IT, clinical staff, and business stakeholders to translate complex requirements into robust technical designs. The Salesforce Architect will contribute to the integration of Salesforce with other healthcare systems, ensuring data integrity and interoperability. Ultimately, this role supports innovation and continuous improvement in healthcare delivery through advanced Salesforce technologies.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in Salesforce architecture and development.
- Proven experience working within the healthcare industry.
- Strong knowledge of Salesforce Health Cloud.
- Experience with Salesforce integration tools (e.g. eSignature, APIs).
- Familiarity with healthcare data standards.
- Relevant experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
- Master’s degree in Computer Science, Information Technology, Business Administration, or related discipline.
- Experience with cloud platforms in healthcare environments.
- Knowledge of FHIR (Fast Healthcare Interoperability Resources) standards.
- Experience with Agile and DevOps methodologies in Salesforce projects.
- Salesforce certifications such as Certified Technical Architect, Health Cloud Consultant or Integration Architecture Designer.
Responsibilities:
- Demonstrate commitment to Our Mission and models ILS Experience Standards of Excellence.
- Develop, test, and deploy customized Salesforce applications and components using Apex, Visualforce, and Lightning Web Components tailored to healthcare workflows.
- Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.
- Follow best practices for Salesforce development, integration, and deployment within the healthcare context.
- Integrate Salesforce with electronic health records (EHR), member management systems, and other healthcare applications.
- Maintain and enhance existing Salesforce implementations, ensuring data integrity, security, and compliance with HIPAA and other healthcare regulations.
- Conduct performance tuning, troubleshooting, and optimization of Salesforce environments.
- Stay current with Salesforce platform updates and healthcare industry trends to recommend innovative solutions.
- Perform data updates / extracts using Salesforce CLI or other similar tools.
- Perform other duties as assigned.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience
- 3+ years of experience in Salesforce architecture and development
- Experience working within the healthcare industry
- Strong knowledge of Salesforce Health Cloud
- Experience with Salesforce integration tools, such as eSignature and APIs
- Familiarity with healthcare data standards
- Master's degree in Computer Science, Information Technology, Business Administration, or a related discipline
- Experience with cloud platforms in healthcare environments
- Knowledge of FHIR standards
- Experience with Agile and DevOps methodologies in Salesforce projects
- Salesforce certification, such as Certified Technical Architect, Health Cloud Consultant, or Integration Architecture Designer
What We Do
Independent Living Systems, LLC, offers a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid and Dual-Eligible Market. Independent Living Systems has been an industry leader in managing home and community-based programs for over 16 years. Leveraging ILS’ award winning technology platform, ILS provides assistance beyond the clinical realm at every stage of care from hospitalization to the treatment of chronic illnesses to personalized care management including nutritional support. As one of the country’s leading providers of Nutritional Support Services and medically tailored meals, ILS provides nutrition counseling and home delivered meals for individuals transitioning from acute settings to the home as well as for those combatting the effects of one or more chronic diseases. In partnership with health plans, providers, hospitals, and pharmaceutical and medical device companies, ILS provides solutions aimed at improving health outcomes while rebalancing costs. ILS’ suite of products and services include: MLTSS - Managed Long-Term Services Supports Suite of solutions including assessments, care management, and coordination of home and community-based services, care planning, and back-office support CCM - Comprehensive Care Management A streamlined solution for ongoing care management and care optimization targeted towards special needs populations and special needs plans Meals and Nutrition One of the nation’s largest nutritional providers delivering consistent, high-quality therapeutic meals to elderly and at-risk populations TPA – Third Party Administration A fully integrated business and technology offering to support all administrative and financial reporting requirements of health plans and risk bearing entities MSO – Management Services Organization Population and provider-based interventions to address utilization and monitor unit costs of services For more information please contact us via email at [email protected].
