Jobs at Impact Clients

Lead and mentor a team of 8–12 Customer Success Managers to improve onboarding, retention, and lifetime value. Handle escalations, refunds/chargebacks, coach CSMs on objection handling, monitor KPIs, refine processes and SOPs, collaborate with Sales/Marketing, and provide daily reporting.

Research and identify hyper-viral Instagram content, document why posts perform, and translate insights into hooks, carousel copy, and video scripts for a personal brand. Analyze 50+ posts daily, organize findings, and collaborate with the content team to produce on-brand, engagement-driven content.

Full-time video editor producing long-form YouTube content and short-form Reels/TikToks/Shorts. Responsibilities include storytelling-driven edits, rapid attention-grabbing short-form cuts, collaborating on concepts and scripts, analyzing performance data to iterate, and daily teamwork with other editors. Must master at least one major editing tool and deliver content optimized for virality.

Own high-volume, full-cycle recruiting for client-facing coaches: outbound sourcing, 30+ screening interviews weekly, candidate communication, hiring-manager partnership, onboarding coordination, and building the outbound recruiting system (cadences, messaging, rubrics, and tooling) to scale hiring rapidly.

Lead and scale a 100% organic content engine from Instagram to YouTube, short-form and written platforms. Own Instagram growth, write teleprompter scripts, direct video execution, define KPIs, hire and train a content team, and expand distribution into podcasts, TikTok, Facebook, X, and LinkedIn while driving revenue and follower growth.

Write Instagram scripts (reels, carousels, stories) Richard will read on camera to produce viral content that drives follower growth and inbound leads. Reverse-engineer viral mechanics, craft hooks, pacing, emotional payoff, CTAs, and own measurable goals like views, follower growth, and engagement.

Lead organic Instagram growth for a high-growth personal brand: design and execute growth strategies, create and publish high-converting storytelling content, manage and coach a small content team, repurpose existing media, track KPIs, and continuously optimize the funnel to attract and convert the right audience.

Manage and onboard clients, run daily 1:1 and weekly group coaching sessions, drive renewals/upgrades and reduce churn, communicate daily across platforms, create training materials, and report activity in Slack/CRMs/spreadsheets.

Produce high-performing AI-driven paid ads from concept to final cut using AI avatars, voiceovers, b-roll, and motion graphics. Match and iterate on existing ad styles, collaborate with copywriters, optimize for hooks/pacing/CTAs, scale volume, and stay current with AI tools to innovate creative formats.

Qualify and engage high-intent, high-value leads via phone, build and maintain a buyers list/CRM, handle objections, position higher-ticket upsells, and collaborate with closers and leadership to maximize conversions and revenue.

Maintain accurate daily operational checklists, perform precise data entry and review, build and manage Google Sheets, catch and correct errors, and support the operations team with ad hoc tasks in a fully remote role.

Lead creative strategy and copy for paid funnels: generate high-volume ad concepts, hooks, and scripts (including VSLs and faceless/AI-avatar formats), build low-ticket offers that scale on cold Meta traffic, own funnel messaging from ad to checkout, and collaborate with editors and Head of Marketing to iterate based on performance.

Provide high-trust executive operations support to the CEO: own and optimize calendar, run the follow-up/action engine, manage company project systems, lead hiring operations, oversee content ops (delivery only), analyze monthly P&L and payroll, and execute personal/local projects. Build systems, hold leaders accountable, and scale into a Chief of Staff role over 3–18 months.