Immersive Labs
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Immersive Labs is looking for a Senior Software Engineer to join their team and work on building their learning platform. The ideal candidate should be driven, curious, and collaborative with a focus on delivering innovative technical solutions and maintaining code quality. Responsibilities include architecting and delivering changes, designing and maintaining codebase, participating in on-call duties, and mentoring other engineers.
As a Senior Customer Success Manager at Immersive Labs in the UAE, you will be responsible for partnering with customers to ensure effective onboarding, creating communications plans, setting strategies, collaborating with internal teams, and identifying upsell opportunities. The company focuses on cyber resilience and provides hands-on cybersecurity training.
The Senior Manager, Customer Success at Immersive Labs is responsible for leading and scaling the Customer Success team to ensure an excellent customer experience. They will drive operational practices, manage team functions, and directly handle strategic accounts to drive customer satisfaction and new business.