Jobs at If Insurance

Own strategic relationships with Lithuania’s largest corporate customers, grow a profitable Motor insurance portfolio, acquire new business, and manage renewals. Lead negotiations, tenders, broker relationships, and customer-specific account plans while coordinating Underwriting, Claims, and specialist teams. Develop tailored insurance and risk-management solutions for complex fleet and mobility needs, contribute to Baltic strategic initiatives, and provide market insights. The role requires commercial insurance expertise, strong relationship management, analytical judgment, and fluency in Lithuanian and English.

Leads the Nordic Customer Lifecycle Management capability across acquisition, onboarding, engagement, retention, and win-back. Owns lifecycle strategy, customer engagement models, omnichannel experience principles, and cross-market alignment. Manages three chapter leaders and approximately 20 specialists while partnering with Sales, Product, Partnerships, CRM, Analytics, Tribes, and business stakeholders. Translates business ambitions into scalable frameworks, drives measurable customer and business outcomes, and coaches leaders within a matrix organization.

Own strategic relationships with Estonia’s largest corporate customers, grow a profitable insurance portfolio, and acquire new business. Lead sales, renewals, tenders, negotiations, broker relationships, and customer-specific account plans. Coordinate Underwriting, Risk Engineering, Claims, and other specialists to deliver tailored insurance and risk-management solutions. Represent Estonia in Baltic initiatives and contribute market insights. The role focuses on Health and/or Property insurance and requires fluency in Estonian and English, with occasional regional travel.

Leads the Nordic CRM capability area across strategy, people, processes, data, platforms, segmentation, campaign management, and marketing automation. Oversees four Chapter Leads and approximately 30 specialists, drives alignment across markets and functions, coaches leaders, and partners with IT, analytics, lifecycle management, marketing, sales, and service teams to deliver scalable, personalized customer engagement and business growth.

Leads the Nordic Content Management & Visibility capability, developing content governance, lifecycle processes, operating models, SEO and AI-driven visibility strategies. Builds alignment across markets and local chapter leaders, manages stakeholders, develops teams, and uses data to improve customer experience and digital performance. The role also enables responsible AI use in content creation and optimization while maintaining quality, compliance, and brand consistency.

Lead enterprise architecture for partner and new-business initiatives across product, pricing, core systems, APIs, digital channels, and data. Support deal shaping, pre-sales, and bid activities; define reusable architecture patterns, integrations, and guiding principles; align business growth and partner ecosystem needs with scalable, secure IT solutions.

Design, build, evaluate and operate production-grade GenAI agent systems: agent workflows, tool orchestration, retrieval/RAG, data integrations, grounding, monitoring, evaluation, and continuous improvement while setting technical direction and collaborating with product and engineering.

Support cross-functional initiatives to improve how teams work with data: facilitate workshops, document business information and processes, identify improvements, create practical guidance, and help people adopt new ways of working while continuously learning about the business.

Provide production support for key business users: troubleshoot application errors, handle messaging and batch job failures, participate in incident and problem management, document resolutions, and coach team members.

Lead UX design across digital sales, self-service, and enterprise systems by driving research, design processes, and stakeholder collaboration. Ensure consistent, integrated touchpoints, maintain Figma design libraries, prioritize complex projects, and translate business needs into product-focused design solutions.

Lead adoption of Next.js while building web solutions and Azure-hosted APIs. Develop backend services in C#/.NET, create front-end interfaces with React/Next.js/TypeScript, apply test automation and CI, integrate third-party APIs, mentor team members, collaborate with stakeholders, and participate in agile practices and knowledge sharing.

Design, build, and improve identity and access management systems. Implement authentication, authorization, and provisioning (OIDC, OAuth, SCIM). Provide architecture, best practices, developer docs, and technical leadership while ensuring availability, security, and integration patterns for new initiatives.

As a Guidewire Engineer, you will implement a cloud-based core insurance system, design and deploy robust solutions, and work collaboratively with cross-functional teams.

Senior .NET and Azure Developer responsible for designing, building, and operating end-to-end integrations between HR, payroll, and surrounding systems. Work includes data loading, transformation, validation, secure handling of sensitive employee data, managing Azure configurations, CI/CD pipelines, and driving technical and architectural decisions in an Agile environment.

Lead technical design and delivery of accounting solutions across Nordics and Baltics. Act as tech lead and mentor, drive architecture and CI/CD, build data ingestion/transformation pipelines on Azure/Databricks, ensure data quality, scalability, observability, and alignment with enterprise standards.

Manage accounting and reporting for If's Swedish entities, lead month-end close and group reporting tasks, ensure balance sheet and income statement controls, coordinate audits and external reporting, submit VAT returns and tax payments, support HR accounting matters, and collaborate with Nordic accounting teams and business-area controllers to improve processes and support new initiatives.

Design, build, and improve identity and access management systems using modern IAM protocols and services. Implement secure authentication, authorization, and user provisioning; ensure high availability and strong operational security; produce developer docs and demo apps; advise on integration patterns; provide technical leadership and participate in Agile and QA processes.